- Approximate cost of services:
- $6,000.00
- Company Response
Thanks K & D... That's just the experience we'd like all of our clients to have. Thanks for the kind words. Cheers!
Thanks K & D... That's just the experience we'd like all of our clients to have. Thanks for the kind words. Cheers!
Hey Walter... That's what we're for! IT was a long winter to be sure. Glad everything worked out. Don't hesitate to reach out when you might need us next. Take care.
Hi Kevin,
Glad we were able to help out in such a timely fashion. We agree, the report is a great tool, given that most don't venture up on their roofs. Please let us know if we can help down the road. Cheers!
Hi Hans,
What a thoughtful review. Thanks for this. Truthfully, this is exactly the type of experience we aim for with each client. We too hope you don't need us too soon, but when you do, we'll be here for you. Thanks again!
Hi Tyler,
An unbiased, technical opinion of your roofing system, we believe, is a necessary step for any consumer, looking to purchase a new home or for an existing home owner with doubts or concerns regarding their roofing system. Glad we could help and we look forward to completing your upcoming repair. Thanks.
Condensation and moisture/water at end of ceilings
Hello Adah,
Unfortunately, the roofing industry does not boast any real regulation and that leads to the exact issues you were having: Uncredited companies telling you different things, based on their opinions. Being a highly accredited company, backed by our on-going training and education to maintain that accreditation, we're able to offer opinions based in technical fact and expertise. We're glad we could be a source of confidence for you in this regard. Take Care.
Hi Ashley,
We are pleased to hear about your most recent interaction with Mr. Roof Repair. You’ve now joined a growing number of customers who are also delighted with our professional service delivery. We understand that communication is a key element when dealing with important aspects of your home. Therefore, we pride ourselves in explaining the entire process in a simple manner. As a result, giving you the peace of mind of having selected a professional company like ours.
We thank you for your praises about our staff and we will continue working hard to always exceed your expectations.
Your recommendation to other potential customers means a lot to us!.
Regards,
Hi Jason,
Thank you for taking the time to express your comments as they are a true testament of our core values and commitment to delivering excellent customer service. Our team has been trained with the highest standards to identify immediate issues and our staff on site provides accurate insight into the core issues followed by a detailed assessment which provides a report outlining the current status of your roof and any remedial actions to be taken if necessary. We can only imagine how disappointed you were by the quality of service received from a third party and we are so happy to hear that your existing roofing issues have been addressed in a professional and in a timely manner by our staff. We strive to offer viable solutions and we stand behind our workmanship at all times which sets the difference between us and other competitors alike within this industry.
Once again, thank you for your business and recommending our services to other potential customers within our community
Hi Sara,
Thank you so much for your feedback and praise about our professionalism and our high level of customer service. Ventilation is probably the most important aspect of your overall roofing system and its health. However, it is also the most neglected. Our comprehensive assessment is the key to being able to make intelligent decisions on your roofing system and our staff has been trained to convey these findings in a simple manner to our customers. We understand the importance of having an open communication with our clients and it is our mandate to always exceed your expectations. Overall, we make it a high priority to keep you informed at all times.
We are happy to help with any further repairs as required. Please don’t hesitate to contact us next time!
Roof repair for missing shingles
Hi Anisha,
Your comments make us so happy!! We are pleased to hear about your positive experience with us and about our knowledgeable staff who were able to identify the issue and offer a viable solution in a timely manner.
Thank you so much for recommending our services to other potential customers.
We look forward to working with you in the future.