Mr Roof Repair.Ca

Roofing
Toronto ON M4W 3E2
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Roofing
Mr Roof Repair.Ca
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79%

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Reviews for Mr Roof Repair.Ca

Average customer rating:
9.4 10 (915 reviews)

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Kimberly & David from Toronto
Kimberly & David from Toronto
1 review Toronto, ON
10/10

Skylight Installation

Thank you Mr. Roofer for a very positive experience. Jason, Adam, Terry, Nick, Ben, Melissa and Kim were amazing to deal with. They were all very professional, courteous and efficient. Each took the time to explain everything to us and answer our questions in a timely and thorough manner regarding our skylight installation and insulation work in our attic. We are very happy with the workmanship. We would definitely use Mr. Roofer again and would not hesitate to recommend your very well-run company to others.

Approximate cost of services:
$6,000.00
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Company Response

Thanks K & D... That's just the experience we'd like all of our clients to have. Thanks for the kind words. Cheers!

walter Modotto from Etobicoke
walter Modotto from Etobicoke
1 review Markham, ON
10/10

Roof Leak patch

I thought my roof would last the winter, but I heard a dripping sound. It was November and all the roofers I called were closed for the season. Mr. Roof repair came to the rescue. They installed a temporary patch, it kept the rain and snow out, so we could get our roof re-shingled in the spring.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hey Walter... That's what we're for! IT was a long winter to be sure. Glad everything worked out. Don't hesitate to reach out when you might need us next. Take care.

Kevin from Toronto
Kevin from Toronto
2 reviews Toronto, ON
10/10

Shingle replacements

Had 4 patches of shingles, ripped up by racoons, replaced by the Mr Roof Repair team. Service is friendly, on time and they copleted a proper repair. The service came with an assessment of the roof from the outside, some may find this quite useful if you don't spend much time inspecting the roof yourself.

The account manager made a great effort to book our repair as soon as she found an opening. We actually had our repair bumped ahead 3 days. This came in handy because there was rain in the forecast.

Approximate cost of services:
$450.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Kevin,

Glad we were able to help out in such a timely fashion. We agree, the report is a great tool, given that most don't venture up on their roofs. Please let us know if we can help down the road. Cheers!

Hans from Whitby
Hans from Whitby
3 reviews Whitby, ON
10/10

Roof repair

After a few (terribly) windy days in early 2015, I noticed a few shingles had landed on my lawn. After a very shaky venture to my roof, I discovered a section of shingles (about 2 bundles worth) was deteriorating.

I called Mr Roof Repair and they came out very quickly. They assessed the entire roof and, in addition to the deterioration, found a few other deficiencies left over from construction - not a surprise, given all the stories I've heard from neighbors regarding the builder. While there were a few extra issues beyond what I had noticed from my brief peek, I did not need a new roof. For reference, the roof now is approximately 11 years old.

Mr Roof Repair performed a temporary repair (replaced missing shingles), and presented me a quote to complete the permanent repair. Once I gave the go ahead, the work was done in a timely manner. The only evidence that they were ever there was a fixed roof and a sign on my lawn. The reps at Mr Roof Repair kept in regular contact over the course of the job - I never felt like I was a forgotten customer.

After examining the photos they took of the before, during, and after phase of the repairs, I have to say I am beyond pleased. Their attention to detail was evident from start to finish, and I am not sorry I chose them to fix my roof. While I hope I don't have to do any more roof work for the near future, I would definitely call them again should the need arise.

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Don't worry! Just because a patch of shingles are deteriorating, or missing, doesn't automatically mean the entire roof has to be replaced. In your quest for quotes, you should definitely consider Mr Roof Repair. They were the right choice for me.
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Company Response

Hi Hans,

What a thoughtful review. Thanks for this. Truthfully, this is exactly the type of experience we aim for with each client. We too hope you don't need us too soon, but when you do, we'll be here for you. Thanks again!

Tyler S. from Toronto
Tyler S. from Toronto
3 reviews Toronto, ON
10/10

Roof inspection

Following my home purchase and discovery of defects in the roof I needed a complete inspection, not just a quote for how much to fix it. The inspection was thorough, informative and professional. Exactly what I needed.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Tyler,

An unbiased, technical opinion of your roofing system, we believe, is a necessary step for any consumer, looking to purchase a new home or for an existing home owner with doubts or concerns regarding their roofing system. Glad we could help and we look forward to completing your upcoming repair. Thanks.

Ahad IMRIT from Richmond Hill
Ahad IMRIT from Richmond Hill
3 reviews Richmond Hill, ON
10/10

Condensation and moisture/water at end of ceilings

During winter, the end of my ceilings were having condensation and moisture. I've contacted my home inspector who suggested that we add additional insulation at the end of the ceilings as there might be missing insulation just at the edge.
I contacted a company for that insulation and the contractor believes that my soffits are blocked preventing proper ventilation. He requested that this blockage be resolved before insulation.
I contacted another contractor who confirms that all my soffits are blocked by plywood inside them and proposed either to replace all soffits or put 8 airvents at the lower ends of the roofs which are certainly very ugly.
I just couldn't take the risk with all sorts of different ideas and solutions. I've decided to search the best company for my problem on the internet and came across MrRoof Repair with excellent ratings. I contacted them and they suggested a full inspection of my roof and attic with a detailed report and photos against a fee.
I decided to pay the inspection which I believed to be professionally wise and warranted.
I was amazed. They came 2 days later and did a full inspection with ratings of each item, problems and solutions.
Now, I know exactly the issue without any trial and error and they've quoted their price for their proposed solution discounting the initial inspection fee I paid.
The repair has a cost certainly but I believe it's the right expense and they also give a guarantee of 1 year.

Approximate cost of services:
$299.00
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Company Response

Hello Adah,

Unfortunately, the roofing industry does not boast any real regulation and that leads to the exact issues you were having: Uncredited companies telling you different things, based on their opinions. Being a highly accredited company, backed by our on-going training and education to maintain that accreditation, we're able to offer opinions based in technical fact and expertise. We're glad we could be a source of confidence for you in this regard. Take Care.

Ashley
Ashley
13 reviews Toronto, ON
10/10

Roof Assessment and Repair

Mr Roof Repair has been a pleasure to work with. We had a leak in our roof and chose them to come and do a full assessment, based on their stellar reviews. We were not disappointed. The initial assessment was very thorough and their reps were always easy to get a hold of if needed. We then decided to go through them to complete a permanent repair on our roof and everything is going very smoothly. The team should finish up this week, and just like our initial experiences, we have been kept in the loop every step of the way. They were able to fit us in very quickly and always show up to work exactly when they said they would. Would definitely recommend them to anyone looking for similar services.

Approximate cost of services:
$4,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Ashley,

We are pleased to hear about your most recent interaction with Mr. Roof Repair. You’ve now joined a growing number of customers who are also delighted with our professional service delivery. We understand that communication is a key element when dealing with important aspects of your home. Therefore, we pride ourselves in explaining the entire process in a simple manner. As a result, giving you the peace of mind of having selected a professional company like ours.
We thank you for your praises about our staff and we will continue working hard to always exceed your expectations.

Your recommendation to other potential customers means a lot to us!.

Regards,

Jason S from Toronto
Jason S from Toronto
1 review Toronto, ON
10/10

Leaking roof repair

I had a leak in the roof over a second floor stairwell in my home for 6 months. The installing roofer had been back 4 times, and was unable to find the problem. I submitted an online contact with Mr Roof Repair, and heard back the same day. The rep who called was helpful, explained what the company was about, and told me what I could expect. Within a few days, a crew of 2 were at my house to assess the problem. They were both knowledgeable, friendly, and courteous. In short order, they had performed the assessment on my roof, gave me an overall impression of the general condition, and specific information as to what appeared to be causing the leak.
A couple of days later, I received the complete assessment, along with the suggestion and estimate for the permanent repair. I contacted the company again to go ahead with the repairs, and a scheduling rep called me back soon after.
I wasn't home at the time of the repair, but the work site was completely clean when I returned, just the way it was before. The repairs had been done.
The week following the repairs, there were many days with heavy wind and very heavy rain, and there hasn't been any leaking, or even dampness at the problem site. I have absolute confidence that it's been fixed, and fixed properly. Only wish I'd made the right call 6 months ago, when the problem started.
Highly recommend this company to anyone, and will use again, should the need ever arise.

Approximate cost of services:
$1,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Jason,

Thank you for taking the time to express your comments as they are a true testament of our core values and commitment to delivering excellent customer service. Our team has been trained with the highest standards to identify immediate issues and our staff on site provides accurate insight into the core issues followed by a detailed assessment which provides a report outlining the current status of your roof and any remedial actions to be taken if necessary. We can only imagine how disappointed you were by the quality of service received from a third party and we are so happy to hear that your existing roofing issues have been addressed in a professional and in a timely manner by our staff. We strive to offer viable solutions and we stand behind our workmanship at all times which sets the difference between us and other competitors alike within this industry.

Once again, thank you for your business and recommending our services to other potential customers within our community

Sara from Oakville
Sara from Oakville
5 reviews Oakville, ON
10/10

Plumbing stack repair

We discovered a leak in the upstairs bathroom wall when we began our rennovations. The leak was coming from our plumbing stack. Mr Roof Repair gave me a quote over the phone, and within 3 days, came out and did the repairs. They gave us a full report on the conditions of the entire roof with photos, and made some recommendations to improve venting the bathroom fans properly. All personnel I dealt with (appointment booking, repairman, and receivables clerk), everyone was cordial and professional. We will likely go ahead and schedule the recommended improvcements in the near future. Thank you!

Approximate cost of services:
$550.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Sara,
Thank you so much for your feedback and praise about our professionalism and our high level of customer service. Ventilation is probably the most important aspect of your overall roofing system and its health. However, it is also the most neglected. Our comprehensive assessment is the key to being able to make intelligent decisions on your roofing system and our staff has been trained to convey these findings in a simple manner to our customers. We understand the importance of having an open communication with our clients and it is our mandate to always exceed your expectations. Overall, we make it a high priority to keep you informed at all times.

We are happy to help with any further repairs as required. Please don’t hesitate to contact us next time!

Anisha from Markham
Anisha from Markham
1 review Markham, ON
10/10

Roof repair for missing shingles

I had missing shingles due to wind damage. They came out the next day and did a very thorough inspection, before and after pics, and roof assessment. Very quick and professional. Highly recommend!

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Anisha,

Your comments make us so happy!! We are pleased to hear about your positive experience with us and about our knowledgeable staff who were able to identify the issue and offer a viable solution in a timely manner.

Thank you so much for recommending our services to other potential customers.

We look forward to working with you in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Roof Repair.Ca

Helping your protect your home in the GTA since 1979! Backed by a 30 year history of quality workmanship and solid referrals combined with experienced and well trained roofers. We are roofing specialists that offer you a timely solution oriented approach to solving all your roof repair problems and concerns. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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