Mr Roof Repair.Ca

Roofing
Toronto ON M4W 3E2
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HomeStars
Roofing
Mr Roof Repair.Ca
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79%

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Reviews by rating (past 12 months)

Reviews for Mr Roof Repair.Ca

Average customer rating:
9.4 10 (915 reviews)

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Melissa Prokopy in Toronto
Melissa Prokopy in Toronto
3 reviews Toronto, ON
10/10

Roof Repair

10/10 from start to finish. Had some recent damage to our roof as a result of heavy winds. Despite being inundated with requests such as ours, Gerard took the time to speak to us at length about the entire process, cost etc. prior to booking our job. Brian and his partner arrived on time and were very professional and efficient in completing the work. I especially appreciated Brian taking the time to explain to us their assessment of the problem, the work completed, and what follow up was required. The report that followed was thorough and even included pictures of all areas inspected, a grading system and recommended repairs. Thanks!

Approximate cost of services:
$500.00
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Company Response

Hi Melissa,
We strive to provide a simple “worry-free” overall experience. We can only imagine how stressful it was to find a leak in your roof. Our team has been trained with the highest standards to identify immediate issues and our staff on site provides accurate insight into the core issues followed by a detailed assessment for your review and consideration.
We thank you for choosing Mr. Roof Repair.

Hiva from Vaughan
Hiva from Vaughan
1 review Vaughan, ON
10/10

Roof repair

We found couple of spots on the ceiling and guessed that the roof should have been leaking. We were afraid that because of the size of repair the contractor might not come. Couple of representative from Me Roof came and fix the problem in one hour. The guy clearly explained to me what is the problems and showed me pictures. We also received full report within few business day. I am quite happy with their service. Very professional.

Approximate cost of services:
$450.00
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Company Response

Hi Hiva,
We thank you for your business and for the opportunity to serve you. Our team’s expertise speaks to the high level of service carefully designed to ensure customer satisfaction. The assessment provided subsequent to our visit offers great value as you explained in your original email since it offers a thorough review along with visuals for easier understanding of any deficiencies found by our Repair Specialists.
We look forward to serving you again soon.

Arthur from Toronto
Arthur from Toronto
9 reviews Toronto, ON
10/10

Minor roof repairs

I initially had a mixed experience with Mr. Roof Repair.
Impressed by the high ratings, I called them to have the ice cables for my roof replaced, as an animal had chewed through them. They came promptly, having explained that they charge $200 for a roof assessment, the cost of which would be deducted from any work done. They sent me the assessment and estimate a week later. There was a brief delay because of misplaced paperwork, but after a conversation with Joe, the owner, everythign got sorted out. As soon as it was safe to work on my steep slate roof, they installed my ice cables. They did such a good job that day that the work was supposed to be done I got home and thought they hadn't come. They had installed them so unobtrusively that the only sign of the work was the short cord leading to the outdoor GFI outlet.

Review has 2 previous versions
Approximate cost of services:
$4,500.00
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Company Response

Hi Arthur,
Thank you for letting us know about your recent experience with Mr. Roof Repair. I apologize if our service did not meet your expectations and appreciate you taking the time to share your concerns. Our goal is to provide a consistently reliable service. Based on the events you described, we did not meet this goal. Your comments regarding our lack of responsiveness to return to your property has resulted in further coaching and training of our employees. In addition, we understand that Joe contacted you from our office and he was able to address your concerns in a satisfactory manner.
Thank you once again for the opportunity to address your concerns. It is our privilege to have you as one of our customers.

Brian
Brian
8 reviews Toronto, ON
10/10

Roof Repair

If your looking for a professional, reliable and honest roofing company, look no further than Mr. Roof Repair. After the wind storm blew some shingles off my house the other night I had called around to a bunch of different companies but Mr. Roof Repair was the only one who offered a true repair service. From the first call I received from Jason to the actual repair by Pietro to the invoicing by Kim, everything went exactly how described without a hitch or any surprises. It will be hard to find a company that operates more professionally than Mr. Roof Repair and I'll definitely be using them for any future needs and passing on their name to friends and family.

Approximate cost of services:
$450.00
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Company Response

Hi Brian,
Thank you for sharing your recent interaction with us. We pride ourselves in providing viable solutions to our customers and explaining steps by step the entire process. Our aim is for our customers to have an overall positive experience through simple and direct communication about all elements associated with the state of your roof.
We appreciate your recommendation to other potential customers so they can also benefit from the same professional and reliable service.

Denyse  from Toronto
Denyse from Toronto
3 reviews Toronto, ON
10/10

Roof repair

Mr. Rood Repair did an amazing job fixing my roof. It was a simple and easy fix for them. The detailed report and photos were great because, they provided evidence that part of my roof was not sealed properly. The roof repair guys were professional, very skilled and knowledgable. Would definitely recommend them to my friends and family!!
Cheers!
Denyse

Approximate cost of services:
$1,000.00
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Company Response

Hi Denyse,

Thank you for taking the time to share your experience online and giving us a perfect rating. We do take pride in catering to our customers’ needs the best way we can while delivering exceptional customer service. This truly warms our hearts and reminds us why we are in this business. We appreciate your recommendation to other potential consumers.

shashank from Mississauga
shashank from Mississauga
1 review Mississauga, ON
10/10

roof fix

I had roof tune-up and gutter cleanup work already scheduled thru Mr. Roof repair. Recent wind storm blew off few shingles of my roof exposing underlying wood.

I called and thanks to Joe's prompt action team came on time and did work to fix the issue. They took photos to show before and after. Joe also adjusted pricing for my future work accordingly. Very satisfied so far with the work and professional approach.

I will write another review once full roof tune-up and gutter cleanup + fix work is done.

Approximate cost of services:
$400.00
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Company Response

Hi Shashank,
We at Mr. Roof Repair understand the urgency of your request and appreciate the opportunity to address your concerns in a satisfactory manner. Our team has been trained with the latest techniques to offer our customer customized solutions.
Thank you for choosing Mr. Roof Repair.

Cary in Beaches
Cary in Beaches
4 reviews Toronto, ON
10/10

Flat roof repair

We had a leaking flat roof in the summer due to ice storm damage the previous winter. We called Mr. Roof Repair and they came and they did a temporary repair within 48 hours which stopped the leaking. They also provided us with an extremely comprehensive assessment of what needed to be done to create a permanent solution and included pictures their roofing team took detailing what they discovered. In the fall they came back and gave us a Karnac roof and they did an excellent job. They were honest about how long it would take, and their work crew was respectful and thorough. They don't hire amateurs - only long time professional roofers work for this company. While roofers don't have to be licensed, I can guarantee theirs would be if the province ever makes it mandatory. Highly recommended.

Approximate cost of services:
$5,000.00
Any advice to offer fellow homeowners facing a similar project?
Call them! They are pros.
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Company Response

Hi Cary,

We are pleased to hear from you and for sharing your comments with us since we strive to always meet and exceed your expectations. Our industry may be filled with fallacies which in turn can create a sense of distrust, but as you stated we only hire the best in the industry to serve our customers.

We thank you for your loyalty and for entrusting us with the care of your roof.

Peter at Woodbine/Danforth
Peter at Woodbine/Danforth
2 reviews Toronto, ON
10/10

Flat roof repair, new downspout

Found serious problems with our flat roof during their assessment; they completed a new roof even with the colder weather. Joe, Adam and Shane took extra time to answer all our questions. Thanks!

Approximate cost of services:
$14,000.00
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Company Response

Hi Peter,
Thank you for your review and for choosing Mr. Roof Repair. I was so happy to hear that Adam and Shane provided you with excellent service and they were able to address all of your questions. I will be sure to share your feedback with them and the entire team. Thank you for recognizing our continued efforts in that regard.
We look forward to working with you in the future.

Julia from Vaughan
Julia from Vaughan
2 reviews Vaughan, ON
9/10

Roofing

Very good in pricing and workers are very punctual. Called for a follow up, and checked on whether or not the customer was satisfied. Thank you lots Mr. Roof Repair

Approximate cost of services:
$1,000.00
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Company Response

Hey Julia... Thats really sums it up, doesn't it. Problem, solution, implementation and quality control. Glad it was a good experience for you. Thanks for this. Cheers!

Mr. Tam from Mississauga
Mr. Tam from Mississauga
15 reviews Mississauga, ON
10/10

Roof Assessment & Missing Shingles Repair

I am a repeat customer. Excellent work done on my roof yesterday due to the recent wind storm. This morning, I noticed some minor oversights and communicated to Mr. Roof Repair. I just wanted to point out that: Samantha, the Sales Manager who had filled in for the assigned manager on my file diligently and promptly dealt with the case once she realized my situation and scheduled a follow-up appointment Monday morning given their busy schedule. I highly commend Mr. Roof Repair on their excellent customer service from the Owner to Sales Managers to Roof Technicians (Pietro and Tom).

Approximate cost of services:
$450.00
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Company Response

Hi Mr. Tam... Thanks for your business, again! We appreciate your continued confidence in our services. Those wind storm was a doozy! We were inundated with requests for help and are still attending properties for this very reason two weeks later. We appreciate you mentioning your experience with our staff as positive. It takes a lot of people to make our services work properly. Thanks again and take care.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Roof Repair.Ca

Helping your protect your home in the GTA since 1979! Backed by a 30 year history of quality workmanship and solid referrals combined with experienced and well trained roofers. We are roofing specialists that offer you a timely solution oriented approach to solving all your roof repair problems and concerns. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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