Royal York Roofing Ltd

Roofing
Toronto ON M8Z 5J2
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Roofing
Royal York Roofing Ltd
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96%

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Reviews for Royal York Roofing Ltd

Average customer rating:
9.7 10 (178 reviews)

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Peter Kearns from Toronto
Peter Kearns from Toronto
2 reviews Toronto, ON
9/10

Roof replacement

We had Royal York Roofing replace the roof on our Semi when it began leaking. The job was done quickly (they started almost right away) and cleanly with minimal disruption to our lives.

The best part was that Bruce explained everything clearly and, unlike other companies that quoted the job, didn't try to scare us and run up the cost.

Approximate cost of services:
$4,000.00
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Company Response

Hello Peter: Thanks for the great review. We always try our best to explain the installation procedure so the customer knows what to expect. We charge a fair price in order to maintain our business. All the best.

Charles from Toronto
Charles from Toronto
1 review Toronto, ON
10/10

New Roof

I found Bruce and team delivered an excellent service for the roofing job. Bruce was able to coordinate the project within 2 days to accommodate my request. There were 7 to 8 people in the crew for the day. They were efficient and they did a good job cleaning up around my swimming pool. I really like the choice of shingles (Certain Teed) they recommended as well.

Approximate cost of services:
$7,400.00
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Company Response

Hello Charles: It was a pleasure dealing with you and your wife during the installation of new shingles on your roof. We try our best to accommodate customer's requests for preferred dates to do the work. We can't always do it, but in your case the schedule worked for all. Thanks for a fabulous review.

Tawfik from Bolton
Tawfik from Bolton
5 reviews Toronto, ON
0/10

Flat Roof Reolacement

RYR had very good ratings everywhere we looked. They're salesman seemed professional. We chose them over competing bids. First day they were supposed to come I took the day off work because they only access is through the house. I was told they would start at 7am. At 11 I called the office since there was no sign of them. I was told they rescheduled until the next day and someone should have called to let me know. They never called. Second day (another day off work) 7am start, 10:30 they finally arrived. They did not have the proper equipment so they only did a little bit of work and left. Third day (another day off work for me) they ran into problems that they weren't prepared for and couldn't finish the work. Pretty much the same thing happened for the next three visits which were a week apart. On the 4th visit they melted the vinyl siding with the torch and were not about to do anything about it. After 5 visits (5 weeks, 5 days off work for me) they were finally done a very mediocre job. Until last week when the downspout fell off....Did I mention in response to this review the manager Pavel offered me $500 to take down the review? Very trustworthy company

Approximate cost of services:
$5,000.00
3 of 3 people found this review helpful.
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Company Response

This review is inaccurate to say the least. The reviewer has left out facts that will be stated to balance out this review. We did make some mistakes in our work. We are not perfect at Royal York Roofing. What separates contractors is their actions to mistakes made. The reviewer has made no mention of our response to his concerns. Tawfik has neglected to mention that:

1. He requested a $500.00 discount on his invoice for work missed on the first day when he was not notified until 11 AM that we not be attending his work site. Tawfik works from home (this was confirmed by his spouse). We fail to understand how our not being there stopped him from his home based work. We compromised with a $200.00 discount.
2. On one of the days we were at his property at 7:30 AM to start work. Tawfik answered the door at 10:30 AM in his pajamas as he was asleep. We lost 3 hours of work, but with Tawfik losing time off work only works one way, his way.
3. We repaired the siding by replacing the siding which the torch melted.
4. We reattached the downpipe.
5. The work took 4 weeks (we have the paperwork to verify this). Tawfik was on vacation for 2 of the 4 weeks
6. And last but not least his cheque bounced for the work. Tawfik did indeed make the payment good after we chased him for 10 days.

We satisfied all his concerns, and we still have a zero rating. The roof does not leak and still a zero rating. We feel this mean spirited review reveals more about the writer than it does our company. We have many satisfied customers and reviews. We will leave it to the readers to judge the validity of this review.

Scott Hopper from Toronto
Scott Hopper from Toronto
1 review Toronto, ON
10/10

New roof

I had a leak in the roof. I wanted it done as soon as possible. Reasonable price, fast service, great job, great cleanup afterwards. Great to deal with. I will recommend them to my friends.

Approximate cost of services:
$3,500.00
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Company Response

Dear Scott, Thank you for taking time to write this review. We appreciate it very much. All the best from all of us at Royal York Roofing.

linda harrigan from Toronto
linda harrigan from Toronto
1 review Toronto, ON
10/10

replace roof

Our daughter recommended Royal York Roofing to us. Bruce's estimate was competitive and they were professional from start to finish. Luca knew what he was doing leading the crew. They responded immediately to our request for an earlier installation date when last week's rain caused leaking in our kitchen. A representative checked the completed job the next day to make sure we were satisfied. These people are excellent!

Approximate cost of services:
$8,800.00
Any advice to offer fellow homeowners facing a similar project?
Always get at least three estimates and have a checklist of specific questions including brand of shingle to be used. Research the shingle and the company. Make sure the guarantee is carefully explained. Don't automatically go with the cheapest estimate.
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Company Response

Hello Linda, It was a pleasure working with you as well. We appreciate you taking the time to write such a nice review. All the best to you and your familiy.

Desiree in Etobicoke
Desiree in Etobicoke
2 reviews ETOBICOKE, ON
10/10

new roof in Etobicoke.

Very good experience, they provided the best quote out of 3 and I was happy with what they did. When I had specific requests they were attended to. The roofers were pleasant and professional.

Approximate cost of services:
$0.00
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Company Response

Thank you Desiree for your review. We always try to make all our customers to be 100% satisfied.

oresta in Etobicoke
oresta in Etobicoke
3 reviews Etobicoke, ON
10/10

new roof done

We bought our house a year ago, and when my husband who used to do roofing during summer holidays as a student took a look at our roof he was shocked. Although, we were told the roof was no more than 5 years old, my husband saw a lot of defects and rather than waiting for leaks to start, he did some research and decided to call Royal York Roofing.

To my pleasant surprise, the roof was done in a day, cleaned up all around, and was done in a professional manner. When my husband went to check on the job done, he was fully satisfied, and said that is the way the roof should look like.

Great job!

Approximate cost of services:
$0.00
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Company Response

Hello Oresta, Thank you very much for taking the time to write this review. All the best and thank you for you business.
- Royal York Roofing Team

Mohamad Mamiche in Etobicoke
Mohamad Mamiche in Etobicoke
1 review Etobicoke, ON
10/10

New Roofing

Royal York Roofing proved to be a very professional and highly competitive company. We just replaced our roof and must admit that their work was impeccable. As an architect I have seen a few roof installations none compare to the quality and workmanship of RYR.
From the start, Bruce proved to be very knowledgeable and experienced on roofs where others had failed to point out Code issues and construction types. He suggested upgrades and explained the benefits without being in the least pushy. In the end his quotation despite the higher grade products was extremely competitive. The bin arrived in the morning followed by the crew who set up tarps to cover all around the house and commenced with removing the existing roofing. They worked like clockwork and were very organized and pleasant and once they cleaned up you could hardly know they were ever there aside from the excellent job they had completed. Bruce came the following day to conduct his own review of the work and confirm that all was done to the high standards of RYR. Needless to say the job was completed ahead of the estimated date. I would like to thank the owner of RYR for his expressed interest that the job was well done.
Me and my wife are very pleased with the whole experience and highly recommend RYR for any roofing job.

Approximate cost of services:
$0.00
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Company Response

Hello Mohamad: We are happy that you were pleased with the roof installation we provided. With respect to the installation and the review, I think we both received better than we expected. Thanks again for choosing Royal York Roofing.

Julie Hepner in Toronto
Julie Hepner in Toronto
2 reviews Toronto, ON
10/10

New Roof on House and 2 Car Garage

Very happy with the Customer Service from beginning to the end of our project. Bruce was very nice to deal with when we were getting our quote. He explained everything very clearly and after many different quotes, we went with Royal York Roofing. The guys that came to remove our old shingles and install our new roof were VERY hard workers! They got the job done quickly and they did an A+ job. We are happy customers and would be happy to recommend to family, friends and neighbours.

Approximate cost of services:
$16,000.00
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Company Response

Hello Julie: We try very hard to provide a smooth seamless process from initial consultation to completion of the work. We are happy that you are so pleased with our work and crews. All the best

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Royal York Roofing Ltd

ROYAL YORK ROOFING has been successfully servicing the Toronto and GTA for years. Specializing in residential, commercial, industrial and institutional new Roof Installations and Repairs, we are able to service all your roofing needs in an experienced and timely manner. Our vastly diverse portfolio of past work, speaks for itself in the lengths and bounds we go to in ensuring the best roofing choice for your specific roofing needs.

SERVICES: We specialize in a broad spectrum of roofing services including, new sloped (asphalt shingle, cedar, slate, metal, copper) and flat roof (2-ply, 4-ply, EPDM, TPO) installations, re-roofing, roof repairs/maintenance, and sheet metal works. Additionally, we offer a wide variety of related services that help eliminate hiring multiple contractors which in exchange you get hassle free roof, and the luxury of having to deal with just one company without the middle man as we take care of all the arrangements. Some of our additional services include: eavestroughs, copper / aluminum works, siding, waterproofing, masonry, carpentry, siding, attic ventilation inspection, demolition and disposal.

WHY ROYAL YORK ROOFING: When choosing our company, we guarantee a professional and experienced team member to assess your needs. Our representative will explain how we can help you and offer you an honest and fair quote. Our team of professional roofers is fully insured, licensed and have an impeccable standing with the WSIB. All our work is stamped with written workmanship warranties for up to 15 years depending on materials used; a commitment that truly shows our confidence and credence in our work.

CATEGORIES
Roofing
SERVICES
Roofing, Chimney Repairs, Eavestroughing, Sheet Metal Works, Copper Works, Siding, Insulation
BRANDS
CertainTeed, Owens Corning, Soprema, GAF, IKO, BP, Velux, Gentek, North Country Slate, Inspire Roofing Products
SPECIALITIES
Asphalt Shingle, Flat Roofing, Cedar, Slate, Metal, Copper, Eavestroughing, Siding, Skylights, Waterproofing, Chimney Repairs
WEBSITE
https://www.royalyorkroofing.ca
PAYMENT METHOD
Cheque, Cash, Visa, MasterCard, Debit, Financing options are available upon request.
LICENSES
Toronto Municipal License, WHMIS, Fall Protection and Propane Handling Certifications
MEMBERSHIPS
Better Business Bureau (BBB), Workplace Safety and Insurance Board (WSIB)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Year Workmanship Warranty on all new installations. All materials are warranted by manufacturer.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.