Mig Homes

I see all the great reviews below, but that was not our experience at all. MIG must have been looking after all them and not our project!

What we had done: ensuite almost fully renovated: wall unit & cabinets installed w/new sink, new tub and tile, new flooring, new fixtures, and shower was retiled. Granite counter tops along with upper/ lower cabinets and a pantry style cabinet added in the kitchen. Cabinet and counter added in mud room. Here is what we experienced:
- Project plan 6 -8 weeks. We understand there are delays, but reno took from July 30th to Nov 19th which was 16 weeks.
- Demoed ensuite to start the project Jul 30, then very little was done leaving us without the use of our bathroom for months. Told was done and able to use except for the mirror Oct 29th. Mirror finally installed Nov 10th but was not centered, fixed Nov 19th ending project.
- Waited weeks for ensuite reconstruction to start. Called Warren he said "I was expecting this call two weeks ago". Why didn't he call to explain long before I had to call then? Were told the cabinet company lost the order, Warren never checked on the progress, had to reorder when they never came on expected delivery date.
- Counter for the mud room wasn't installed, we asked where it was. Were told it was cancelled with the cabinet order... I thought the cabinet order was lost not cancelled, which was it?
- After cabinet mix up, only heard from Warren when it was time for them to get paid and never heard from Odessa again. Before the work started Odessa assured us that they focus on the job and would be with us every step of the way, that didn't happen. Found out from a sub contractor a guy named Sam was organising the work on our place for Warren. Sam never contacted us or met us until the last week in October, when most of the job was completed.
- Cabinets were finished in the ensuite for weeks, but mirror was not measured until the last week of October. Were told was a "miscommunication" between Sam and Warren.
- After waiting and discussing what we wanted with both Warren and Odessa on more than one occasion; extra cabinets were ordered for the mud room we didn't want and a few were the wrong type/finishing. At least one drawer front in the kitchen was ordered incorrect. Corrected drawer front finally installed Nov 12th.
- Warren repeatedly told us he would send us drawings, info, choices, etc. And we always had to request he send it days later when we were still waiting for it.
- Warren is always late and seems disorganised (is this where the "lost" orders come from?). One time he even showed up to take measurements without a tape measure or even a pen to write them down!
- Sam told us we would get cleaners coming in when the project wrapped up; didn’t happen.
- We were told that Warren would sit down with us to review our budget savings/overruns, but that didn’t happen either. Just sent us our last invoices and requested we leave cheque for them to pick up.
While we were satisfied with the final product, if you are looking for customer service and a timely renovation, we would definitely NOT recommend MIG Homes.

If you are still considering them but have a question on our experience I can be reached at temporary29@hotmail.com

I've worked with a LOT of home reno contractors in the past with mixed results. As a mother of three who's kids have decided to buy older homes and renovate them once they moved out, I have worked with all sorts.
Some renovators have a hard time relating to their customers, and some are just dishonest.
When it came to my own Kitchen reno MIG Homes was a refreshing change. The Muellers are a phenomenal family to work with. It's like dealing with a warm, pleasant extended family you've known for ages!
They made minimal noise and no mess! I was hardly bothered by the entire process. I even made a few alterations to the plan closer to the end and Warren was very helpful, understanding and cooperative through that process as well.

My experience with MIG Homes was fantastic, of cource there were some problems to deal with but Sam and his staff took care of business. we re did your small kitchen and opened it up to the rest of the house. I am a very happy with the finished product

MY EXPERIENCE WITH MIG WAS WONDERFUL. WARREN WAS TERRIFIC!! HE WAS ALWAYS AVAILABLE TO ANSWER ANY OF MY QUESTIONS. I WOULD DEFINITELY RECOMMEND OR USE MIG HOMES AGAIN. LOOKING FORWARD TO WORKING WITH THEM AGAIN SOON ON MY BATHROOM AND MASTER ENSUITE.

OK, I had a plain unfinished basement but decided to finish it because I considered it a waste of space, and a shame.
You should have seen the design Odessa (the Designer) laid out for me! wall to wall cork flooring, a wide open feel, larger windows, and best of all: a WET BAR!
Before I knew it framing was up and the plumbing was well under way. I decided to take my special someone for a vacation and lo and behold; when I got back I had a man-cave to drool over!!!
I would recommend MIG Homes in a heartbeat! Great cost, fantastic quality, and the friendliest family you could possibly hope to work with!

Fantastic Work! Did everything we asked for and more!
Really cared about the job he was doing.The clean up after the work was completed,was excellent. Kept us up to date on what was going on,and showed up when he said! Just a very pleasant experience
Thanks

After 15 years I needed new counter tops and tile in all my bathrooms and Kitchen. I had MIG Homes quote for the job. The quote was resonable, they gave suggestions on what products would work the best for my family. I found them to be very professional. The work was done in an efficient and timely manner. I love my new renovations. Special thanks to Warren Mueller. I have already recommended this company to others.