Ecoline Windows

We needed to have five of the windows all around our home replaced, and we decided to go with Ecoline Windows for the project. The installation went very well, and everything was good. It was a good experience and we will look at them again when we want to replace other windows.

Ecoline Windows came and replaced nine of the windows in my home. They did a very good job, everything was great. They cleaned up well and were very professional about the work.

We hired Ecoline Windows to replaced the large window in our living room. They did a great job. The window looks wonderful, and we are very impressed with the company and the installation over all.

We needed to change the windows in our living and dining rooms so we had Ecoline Windows come to take care of the project. It went really well, and everything was great. The sales rep was with us for about 90 mins and explained everything. Installation crew was right on time, quick and professional. The whole experience to top notch! We will be using them again to finish replacing the rest of the windows in our home.

We decided to replace the windows in our home with Ecoline Windows and they did a great job. There were a few bumps during the installation but they were all quickly and efficiently dealt with, with excellent service. They always called and kept us in the loop about where we were in terms of windows being made, when they would be delivered, and when the inspector would be around. One of our windows was huge and 500 pounds and I was super worried about how they would get it in there but they called for the "big guy" to come when they were ready to install it and it was no problem at all. It was a good experience.

Three of our bedroom windows needed replacement, so we hired Ecoline to take care of the project. They did a great job, everything went well from the office communication to the installation as a whole. It was a very pleasant experience. If this installation proves as good in the long term, we will call them again next year to replace the rest of our windows.

Be careful dealing with Ecoline, they are price driven and will discount their way into your job. The old adage 'you get what you pay for' applies here, so prepare yourself for this to play out in reality. The windows are seemingly of good quality but the test of time will tell the story. I would rate the windows highly but advise you use caution dealing with sales, installation and follow-up. Lower your expectations to match the lower price you will likely receive.
The sales process is high pressure and not well documented. On the spot 'total pricing' (not itemized by window) is offered with a discount as necessary to seal the deal. You are asked to commit immediately or you will lose the discount. As you might expect, many promises, assurances and commitments are made to further assure you of good service yet to come. One assurance is that despite being measured twice, existing blinds may not fit in the new windows. In my case, 3 of 7 fit and the rest will need to be cut to fit. Allow time and expense for this.
Despite making things specific to the job clear with the sales person, this information needs to be reviewed with the installation team as there is a disconnect between sales and the installers. I had expected this as it was written in other reviews.
The schedule was followed as promised and the installation day was adhered to with crew showing up within the time window offered.
Other reviews have pointed out the poor cleanup of the job site and I will concur with that. Understand that there will be a significant mess due to the nature of the work. The mess is given only a cursory pass by the installers before leaving the job. They pick up the big pieces but there will be a good cleanup required after they leave. The drop sheets they use are full of dust and debris from previous jobs and that is transferred into your home at the outset. Do yourself a favour and allow for a cleaning service to come in which includes cleaning the new windows.
The installers work hard and get the job done. It is obviously not easy work and one can understand why they don't have a lot of energy in the tank to thoroughly cleanup the site.
With most firms that already have your money, don't count on much in the way of follow up. It is best to plan on repairing and repainting damage to siding or stucco yourself as Ecoline will find a way to claim that the damage existed before the job. Take your own photos of each window if you want to have any cards to play in the after job service game.
I had intended to use another company to do our project due to their professionalism and thorough proposal. However, in the end, they were a little over $1000 more expensive than the Ecoline price. I went into this expecting certain things to be deficient and I was not wrong.

Ecoline Windows came to our home and replaced four of our windows. They were very nice, clean, and efficient. We are very pleased with our new windows, and with the service from Ecoline

Ecoline Windows came into our home to replace eight of our windows all around the house. Their installers were very professional, they completed the job well, and everything was great. We had a very good experience and recommend Ecoline.

Ecoline Windows came to replace my kitchen window, they did an excellent job. Everything ran smoothly from start to finish. The window looks great, and I am very pleased with their service.