John McLellan Contracting Inc.

General Contractors
ON L1Y 1A2
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General Contractors
John McLellan Contracting Inc.
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Reviews for John McLellan Contracting Inc.

Average customer rating:
9.9 10 (90 reviews)

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Jeffery in Whitby
Jeffery in Whitby
2 reviews Whitby, ON
10/10

Window trim board replacement with vinyl siding

Starting with the first visit by Mike to inspect and assess the nature and amount of work to be done; to the actual performance and completion of the job - this company is sheer professionalism, from start to finish.

The team comprising of team leader John (a true asset to the company!) and Dan were very friendly and went at great lengths to answer any questions I had as well as to explain anything else, which I might not have enquired about. It was a real pleasure relating with the team.

Then at the end of the job over two days, our home took on an added "character" that was never there before. The front of our home now have a distinct , unique and enhanced beauty about it, my neighbours can't stop complimenting me on what a great job the company did and how the beauty of our home stands out even more!

Now in the scope of the job, there were two small jobs that had to be done to two locks on two separate doors. I mistakenly thought that it was only one door and accordingly had John only work on the one. These were minor jobs which I myself could have done, however as they were there, Mike (the manager) on his first visit suggested that they could quickly attend to these for me.

It was not until my wife came home and pointed out to me that the front door lock should have also been fixed, that I remembered. Anyhow, as the team had already completed the job to my satisfaction and already left, and the fact that the other door was left due to no fault of John, I thought when I get the time, I will look at this on my own.

However, lo and behold, about one week after, I got a call from John, that he was going to be in the area and he was willing to drop by to complete this last bit of minor work for us. To say the least, I was blown away! I never expected that the company after being paid and completing the main work (on our front windows as well as replacing all the caulking around our entire house), that they would consider coming back out to my home to complete one little minor job!

This is what struct me most as the hallmark of a company that places importance on only the highest standards of professional conduct and ethical considerations. Placing the customer foremost before everything else. This job was completed between October 31 and November 1, and my family and I could not be more happy.

Without question, any company who is willing to go that extra mile, even for one minor job that was inadvertently omitted the first time around, I have no problems recommending to anyone. For a job well done for the price paid, I hereby recommend John Mclellan Contracting Inc. for all your home renovation needs. I will certainly be using this company again in the future.

Approximate cost of services:
$2,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the amazing review. We are so lucky to have employees that truly care about our clients and echo the core beliefs of John McLellan Contracting Inc.

Kathleen in Kitchener
Kathleen in Kitchener
1 review Ajax, ON
10/10

Fence

Right from the start with the initial visit by Michael Dumas the professionalism was there. We were kept informed of schedule changes. The gentleman and his son who did the main work on the fence were fantastic. We would definitely use this company again. We are complete happy with the look and style of our new fence.

Approximate cost of services:
$7,000.00
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Company Response

Thank you Kathleen for taking the time to write a great review. We look forward to future work. John

Michael Robertson in Toronto
Michael Robertson in Toronto
1 review , ON
10/10

Installed a new glass door and some Eves troughs

These guys are awesome. They did great work and were friendly and professional. Ours is a century farmhouse so everything is off level and needs a special touch. We highly recommend them.

Approximate cost of services:
$1,500.00
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Company Response

Thank you Michael. Always a pleasure working for you and Janet. John McLellan

Michael from Oshawa
Michael from Oshawa
7 reviews Oshawa, ON
10/10

Front Porch

Our porch had begun to sink at an irregular angle and it was causing problems with the roof over our front door. We called John McLellan Contracting and got to work on planning what the porch would look like. Drawings were done and they made sure they captured how we envisioned it. Mark who built the porch was awesome, he put in long days and kept checking with us to make sure we were happy with it. After the porch was done he cleaned everything up and they came and took away the trailer within a day. The front porch looks amazing, and we sit out on it all the time. I highly recommend John McLellan Contracting, they are an excellent value for your money and we would definitely consider them for some interior projects we are considering in the fall.

Approximate cost of services:
$10,000.00
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Company Response

Thank you. I hope you enjoy that front porch for many years to come. John McLellan

Phil & Nan in Pickering
Phil & Nan in Pickering
1 review Whitby, ON
10/10

Reshingling roof

It started with a small leak around the chimney, followed by leaks in 3 other rooms.

Of the 3 companies we contacted, only 2 got back with quotes.

The sales associate from John McLellan Contracting Inc., Kris, gets '10 out of 10' for her presentation and explanations about how the job would be done and what materials would be used.

The folder with brochures and samples of the underlayments was informative. We discussed all the elements of a CORRECTLY installed roof, from the drip edge to the proper ridge vent (we have cathedral ceilings with no attic), the starter shingles, the stack boots and the proper cap shingles for the ridge vent. Since we have an electric fireplace insert, we wanted the chimney on the roof removed to avoid future leaks.

Kris explained that part of the reason our roof leaked was because the previous roofers only put a 3 foot ridge vent in, not a 30+ ft. ridge vent, which would have greatly extended the roof's life. Plus, she told us the bathroom stack should not be on the ridge.

Kris e-mailed her quote, in a timely manner, with detailed steps about what would be done on our job and the named products that would be used and the estimated cost.

Peggy (the Project Manager) and Kris also arranged for the roof to be tarped as a rain storm was expected the next day. If we did NOT hire them, we would pay for the tarping being done by their company. If we hired them to shingle our roof, we would NOT be charged for the temporary tarping of our roof. That is impressive.

We also had them replace all of the sheeting on the roof and the 30+ year old insulation. The added expense for that extra work and materials was worth every single penny. Our A/C runs less often.

Jeremy and his team of men did an excellent job. They were hard working and pleasant. Jeremy also said that where the ridge vent was missing, the shingles had caved in and were full of water!

They also cleaned our eaves troughs and cleaned up the yard and driveway really well.

We now KNOW we have the roof done properly, unlike 12 years ago.

Our experience with this company and our contact with every employee involved in the job was '10 out of 10'. They all represent quality and integrity. And we would highly recommend John McLellan Contracting Ltd. to anyone.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for sharing your experience with John McLellan Contracting Inc. Our success comes from clients like yourself. John

Nathan and Lindsay
Nathan and Lindsay
10 reviews Whitby, ON
10/10

Create Two bedrooms and cap off builders two storey entrance

This company is astounding. Their professionalism and integrity begins with John McLellan when he comes to quote the project, and continues through all of their staff - office and site, as well as all of their subcontractors that we had dealings with. Our crew was Craig and Kate - and their communication and craftsmanship was top notch. They listened to us as the project unfolded, as there were a few things that needed to be tweaked - and everything came out exactly as we had planned. I highly recommend this company to anyone looking for a top notch renovator/contractor. You will be hiring someone who does everything above board - permits, inspections, etc. We have already had John quote a second job.
Thanks McLellan Contracting.

Approximate cost of services:
$28,000.00
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Company Response

Thank you so much for the kind words. We look forward to many more jobs throughout the future. Best wishes for baby #2. John

Catherine in Oshawa
Catherine in Oshawa
1 review Oshawa, ON
10/10

New roof, siding repair, drywall repair

From start to finish, it was a top-notch experience (this work was done about 10 years ago). John and each member of his team is not only professional, but highly skilled. The quality of their work was superb. No pressure whatsoever, and John listened carefully when we described the work we wanted done. I believe we received a follow-up call to determine our level of satisfaction and if we had questions or concerns. Based on this experience I would recommend McLellan Contracting very highly.

Approximate cost of services:
$6,200.00
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Company Response

Thank you very much for the kind words. John

kathy from Oshawa
kathy from Oshawa
6 reviews Oshawa, ON
10/10

fixed our roof

We were doing a kitchen reno. When they took out the ceiling we found mold. Our roof has always had a couple of leaks. We tried other companies but no one fixed the problem.
John McLellan gave us an estimate. He explained why his roofing was superior and it all made sense.
It has been 2 years now and not one drop of water! Congrats to John and team! 100% happy

Approximate cost of services:
$5,000.00
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Company Response

Thanks for your feedback, Kathy! It's great to know that all is still well with your roof and we'd be glad to assist you with other needed work at any time.

Elaine in Vancouver
Elaine in Vancouver
1 review Oshawa, ON
10/10

Roof, windows and skylights

Our roof started to leak at the corner of the dormer in our century old home… we needed a roofer ASAP, we were recommended to John McLellan Contracting through my employer and three others who used their services and were very satisfied. After an assessment, it was recommended to have the roof replaced as we had some serious issues. We were explained thoroughly the products they use and how the work was to be completed with no pressure. I also inquired about the original windows being replaced and possibly an additional dormer thinking it’s the only way to utilize the loft. Instead of a dormer and the cost attached to that, it was suggested to go with skylights instead. We can’t express how happy we are with the results… there is no comparison! The loft went from a dark, dingy, depressing area which was basically used for storage to a whole new living space. The windows and the skylights make all the difference not only to the esthetics of the loft but to the value of our home. Great job done overall, from the sales rep to the team(s) that did the work… very professional, courteous and respectful. Thanks!

Approximate cost of services:
$18,000.00
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Company Response

Thanks, Elaine! We've enjoyed working with you in helping to make this a usable and enjoyable space for you and it's always a joy to find solutions that provide a desired result with less cost overall.

Private User
Private User
Private User reviews Ajax, ON
0/10

Separate Enterance

We had a separate entrance done that is now crumbling, because it was not done properly. We contacted John and he wanted to charge us to fix his error. They have now blocked me on FB so I cannot message them anymore after telling me they would get back to me in 24 hours!

Approximate cost of services:
$10,000.00
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Company Response

You were blocked from FB for leveling false accusations and trying to tarnish the reputation of JMCI.
Here are the facts:

1. The job was done 11 years ago.

2. The job was done properly and up to the Building Code in 2005. A scope of work was created at that time, and approved by yourself. The drawings were approved and stamped by the city. Inspections took place throughout the job, and the permit was closed following an inspection by municipal officials who confirmed that the job had been done properly in 2005.

3. JMCI consistently recommends work be completed to better than Code and, depending on the job, sometimes significantly better than Code, in order to ensure better than average structural integrity through bad weather as well as use and lack of maintenance. Of course, the more reinforcement a job involves, the more expensive the job becomes. The picture which you have shown demonstrates damages caused by lateral frost heaving.

4. You advised by email in 2014 that another contractor had proposed to repair and reinforce the project for less than half the price which we quoted at that time, once again showing that cost was the more important factor to you. While the implication was left that you would proceed with the other contractor, it now appears that you were not even willing to pay that lower cost.

5. JMCI has no error to “fix” as the building permit process clearly supports the proper procedure of our work. There is a saying, “Pay now (for a job done above and beyond the minimum), or pay more later to remedy potential problems.

To refresh your memory, we are forwarding copies of the original job, together with copies of the quote to firm up the wall following damage from frost. In that manner you can recall the true facts of our business dealings with one another.
It is quite clear that you have intentionally chosen to threaten JMCI with damage to our reputation by addressing this complaint, after two years of silence, through social media rather than by private e-mail or telephone as an ordinary person would do. We suspect that you have chosen this route to try to coerce JMCI into providing services to you to firm up the wall at no cost to you. We will no longer do business nor will we respond to your threats. Your posts to FB and now Home Stars excluded the facts, which were exceedingly relevant to any individual seeing your posts and trying to decide whether to do business with JMCI. We see this as intentional on your part. Here is another fact. A person commits the offence of libel when they publish (through social media or elsewhere) an untruth about another which will do harm to that person or his/her reputation.

I trust that this finalizes all of the issues between us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about John McLellan Contracting Inc.

Full-service general contractor with specialized crews offering the following services: Wheelchair accessibility conversion and designs for homes and businesses, GAF Master Elite Roofing, Certified VELUX Skylight and Sun Tunnel installation specialist. Voted #1 contracting company in Durham Region 2009, 2010, and 2011 by Durham Business Times. Received the 2010, 2013 & 2017 Business Excellence Award of the Year from the Ajax-Pickering Board of Trade. 100’s of Durham Region Readers Choice Awards in Multiple Categories.
Received the City of Pickering Access Award for Disability Issues 2014, 2022 Habitat for Humanity Contractor.

We invest in our employees using Manufacture Training, to allow us to offer the best available warranties to our customers. Our preferred pricing and bulk purchasing power allow us to be competitive while offering the highest quality in the industry.
For all your home repair/ renovation needs, please book an appointment with one of our qualified customer representatives.
Some areas of expertise are:
- Bathroom Renovation
- Kitchen Renovation
- Concrete work
- Condominium Renovations
- Decks, Fences & Gates
- Drywall & Repairs
- Excavation & - Waterproofing
- General Contractors
-Eavestroughs, Soffit & Fascia
- Insulation - Attic
- Masonry & Bricklaying & Chimney repairs
- Roofing replacement & repairs
- Skylights & Sun tunnels
- Accessibility conversions
- Windows & Doors

CATEGORIES
General Contractors, Roofing, and Siding
WEBSITE
https://www.mclellancontracting.ca/
YEAR ESTABLISHED
1995
PAYMENT METHOD
Credit, Cheque, E-Transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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