Honest family doing renovations in London

London, ON

Over 7 years ago

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Home in Blackie

2 reviews BLACKIE, AB Joined 2010/09/19

0/10

Furnace Repair

Heating & Air Conditioning review in BLACKIE

09/19/2010

We needed an emergency repair in a mobile home in -28 weather. It took 3 days for a part they didnt even have ordered and still no call back. We had to chase them arround and ended up driving to calgary to get the part and repair it ourselves. Terrible service and poor communication. Would not recomend to anyone.

Job Price

Approximate cost of services:: $300.00

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Company Response: Unfortunately since we were just made away of this review (May 2014), we are not able to go back and find out what had happened. All we can do at this point is assume the reviewer was correct in what happened and apologize as that is not how we like to run our business. We try to have as much inventory for common furnaces as possible, but of course, there are many different brands. So we cannot possibly carry every part that may be required. If we do not stock the part, we will order it up immediately and depending on supplier availability, typically have the new part within 1 normal working day.

patrick, high river

1 review High River, AB Joined 2010/02/27

First Review

8/10

furnace service

Heating & Air Conditioning review in High River

02/27/2010

quick response to request, arrived and performed work well, had problem the next day which they came right away to resolve. easy to deal with on this and previous jobs. i would recommend them again and use them again on my own jobs.

Job Price

Approximate cost of services:: $200.00

1 of 1 people found this review helpful.

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Company Response: Appreciate the good review. Sometimes problems happen, people make mistakes but we stand behind our workmanship as you noted.
Thank you for your business.

More about Gm Mechanical

Service you can count on, when you need it! How often do you get the oil changed in your car? It is almost common knowledge that vehicles need to have their oil changed regularly and failure to do so could void your warranty. The heating, cooling and water conditioning equipment ...

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Gm Mechanical

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