Vega Line Moving & Storage Services

Moving & Storage
Richmond BC V6V 2Z4
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Moving & Storage
Vega Line Moving & Storage Services
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26%

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Reviews by rating (past 12 months)

Reviews for Vega Line Moving & Storage Services

Average customer rating:
2.8 10 (98 reviews)

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Private User
Private User
Private User reviews Gatineau, QC
0/10

You should never use

We are a broker and we have used this company as a third party hauler and I can confirm that it was a real nightmare, one of the worst contractor we had. Yes they are trying to mislead all the way, telling things to make more money, making up new charges. There is the son and the mom managing the business and both were playing around.

Approximate cost of services:
$0.00
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Edith in Toronto
Edith in Toronto
1 review Stormont, Dundas and Glengarry United Counties, ON
0/10

Horrible movers! Load thrown in truck and overcharged

Horrible experience, this company has made us never wanting to hire a long haul moving company ever again! Save yourself grief, get someone else. Have proof for anyone who want to see how they moved our household items and furnishing!
Problems; changed pick up date than picked up in 2 separate loads
All our household items thrown in the truck damaging TV, BBQ, furniture, boxes, picture frames, bikes.
Insured, don't get fooled, after sending the pictures all we got from them is a lousing $200.00, basically they refunded the moving cost less $500.00
Load weight? Be carefull
Need proof? Have pictures and the one that is most shocking is the TV thrown in upside down in the truck!

Approximate cost of services:
$7,500.00
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Vivianne in Toronto
Vivianne in Toronto
1 review Calgary, AB
0/10

moving from Calgary to Vancouver

The quoted price was much lower than the real charge. For instance the quoted price for piano handle fee was $150, but charged $200, wrapping free but charged $70.0, plus the other not listed charges, it ended up a couple hundreds more. The deliveries were with many damages, we communicated with Vega line’s claim department for four months. The final answer was that customer did not pay the wrapping fee, the bed frame was not broken that bad and can still be used (we actually threw the frame away because it was unusable). The www.bbb.org has many similar complains.

Approximate cost of services:
$1,800.00
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Robert Costa
Robert Costa
1 review Richmond, BC
10/10

Surprisingly stress free move

My experience with Vega Line Moving & Storage Services was actually really good, which surprised me after reading so many horror stories with just about every moving company I had looked into. I trusted Vega Line Moving the most because the Sales rep. that I talked to was really good at answering all my questions. They were truly professional and courteous. I recommend them to anyone who needs quality long distance movers.

Approximate cost of services:
$1,500.00
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Private User
Private User
Private User reviews Vancouver, BC
10/10

Long Distance Moving

I moved from Toronto to Vancouver with Vega Line. Great experience overall. The professional service, organization and courteous associates took the stress out of a stressful process. My belongings were well taken care of. Thanks again.

Approximate cost of services:
$4,500.00
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Private User
Private User
Private User reviews Hamilton, ON
0/10

They have no respect for your belongings.

Once all my belongings were loaded onto their truck, they made me sign a NEW document that they never showed me before alleviating them from all responsibility. With this document, they essentially did whatever they wanted with your stuff. When I received my motorcycle, it was damaged everywhere. When I checked the odometer, I noticed that they actually DROVE MY MOTORCYCLE WITHOUT MY PERMISSION and likely had an accident with it. It will cost me a quoted $4000 to repair these damaged and Vega Line offered me $150. They also damaged a bunch of other stuff. All boxes were damaged from them loading to much weight on them and other boxes had a bunch of oil stains.

I picked these guys because their quote was the lowest but trust me when I say that it ended up being the most expensive. I've had previous experience with movers with no issue. DO YOURSELF A FAVOR AND DO NOT PICK THESE GUYS.

Approximate cost of services:
$3,000.00
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Dana Wood in Hamilton
Dana Wood in Hamilton
3 reviews Surrey, BC
10/10

Moving from Richmond to Surrey

I wanted to take this time to credit Vega Line Moving and Storage and especially Tim's 2 man crew. I will be recommending Vega to family and friends. If I need moving help again in the future, my first call will be to your company. Thanks again for making my Surrey move a great one.

Approximate cost of services:
$1,250.00
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Harshik from Edmonton
Harshik from Edmonton
1 review Edmonton, AB
0/10

Delivery - moving

The company lost my items and not tiny things but a big suitcase and a big box!! I moved from toronto to edmonton. Its looks like they are training their employees to make stuff disappear. I filed a compalint and their response was to offer me $75 for two missing items. Look for another this company is useless at eveyrthing !!!

Approximate cost of services:
$920.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Eileen from Coquitlam
Eileen from Coquitlam
1 review Coquitlam, BC
10/10

Interprovince move

We just moved from Coquitlam, Vancouver BC to Uxbridge, Toronto ON. Vega Lines had the best quote and the best communication along other companies. They were punctual, kind and careful about our stuff. Some of our belongings were loose as we didn't know how to pack them. The movers helped us with special packing material.

Yesterday, on time everything arrived to our new home. And everything is in very good condition. They also emailed us saying we estimated our own weight a bit too much. When the truck went on the scale, it weighed lower than the quote so they are sending us a cheque for the balance.

I recommend Vega Lines Moving Company to anyone with no hesitation.

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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pierre from Toronto
pierre from Toronto
1 review Toronto, ON
0/10

personals belomging

This is the worst company I have never seen. we lost half of our belonging moving with them.we moved from Vancouver to Toronto and we were not able to have our winter clothes for a month.basically we could have die of cold because of their unreliability. .What is worst is that their customers service and their policies makes it impossible to get back any object of value you might loss.50 % percent of the time your belongings end up lost or damaged.It is not worth it.Even if the price is low.If you got lucky once with them you won't the next time.Consider another company with a good reputation and a customer service.What is worst is that this company has been receiving complain for years and nothing improved.People just keep losing valuable stuff over and over again. they are morally dishonest and inefficient as a company.No one could legitimately recommend a company who lost people stuff 50% of the time. I don't recommend this company to anyone.The sooner they stop the better for everyone. I know money is hard to earn but look for another company and forget this one.
I don't recommend them and advise you to look elsewhere if you wanna keep your belonging.

Approximate cost of services:
$2,300.00
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Any advice to offer fellow homeowners facing a similar project?
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vega Line Moving & Storage Services

Our Mission is to provide high quality, reliable, safe and affordable moving and storage services to our customers. Our Vision is to be a world class moving services company by delivering high quality moving services and extraordinary solutions through exceptional employees. If you require any assistance or information to plan ...
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