I needed a piano tune-up of an old Bremen console piano done quickly - exams are around the corner. Contacted James via email and he responded promptly. We easily made an appointment for a date that was convenient for both of us.
James was early. Did the job quickly, explained his approach and answered my questions clearly. I felt I was getting his honest opinion on the condition of the piano. He made suggestions that I found reasonable, but didn't push for additional work. Actually, he suggested how I could minimize the cost and still ensure the piano is well maintained in the future.
Overall, I'm very happy I went with PianoInside. The piano sounds great - Thanks James!