Galaxy Moving & Mobile Storage

I was not really looking forward to the moving process but Galaxy Movers made it easy. The move went off without a hitch and I would gladly use them again. (even though I don't plan on moving for a long time)

Best Movers Yet! Ive had to move 3 times in the past 2 years and i have finaly found a mover i will re use. I understand the value in acknowledging good service and that is why i am reviewing galaxy. I found them to be complete professionals and will gladly use them again.

Had to move some old furnitures to a storage and hired Galazy moving and mobile storage for the moving. They provide excellence moving service and completed quickly too. Highly recommended.

We had Galaxy move all our furniture out of our T/H, into storage for 2 months, and then into our new house. We shopped around for quotes from different movers for moving and storage and Galaxy came out to be the cheapest that we could find. They gave us one free month of storage which was good.

They wrapped all our furniture decently. The only thing we noticed was that our dining table had a few scratches on it when it came back. The movers were friendly and professional.

Worst move of my life (and I've been through more than 30!).
IF YOU VALUE YOUR POSSESSIONS AVOID USING THIS COMPANY!!!!!!!!
In October we moved our home from an apartment in Richmond BC to a brand new home in Maple Ridge. After reading all the positive reviews and recommendations on this site about Galaxy, we settled on them as our movers. We have nothing out of the ordinary, in fact, we had disposed of much of our furniture prior to our move. We had also moved most boxes and odds and ends into our new home prior to moving day, so all Galaxy had to move were wooden tables, cabinets, chairs, beds,etc. Nothing oversized or out of the ordinary.

Just about every piece that Galaxy moved for us was damaged to some degree - everything from 2 foot long scuffs and scratches to broken pieces. The home we moved into was brand new. Galaxy damaged the walls and hardwood floors in our new home, as well as damaged the corners of walls in our old apartment. Nothing was covered, or protected. When they arrived for the move they handed us a roll of tape and instructed us to start taping up the doors and moveable pieces on the furniture. When the roll ran out, they advised they didn't have any move. When I went down to the van I noticed that NOTHING was blanketed or protected - wooden pieces were stacked up on each other without anything in between - this in spite of there being brand new blankets inside the van!

The movers tried to hide the damaged pieces as they moved them into our home, rather than acknowledge their carelessness. One of the movers was struggling with the workload, - to the point that we were concerned he would collapse. By the end of the move things had gone so badly that I asked them to place the last piece, a cabinet, in the garage, as I could not stand any more damage to the home or cabinet - IN OTHER WORDS, GALAXY COULD NOT PROVIDE THE SERVICE THEY SAID THEY WOULD.

At the end of the move I talked to Brent - the moving crew supervisor, to explain my concerns, the extent of the damages, and how we could get this resolved. Brent assured me that the damages would be corrected promptly, after they had received full payment for the move. Needless to say, I paid them (the cheque cleared within 2 days), forwarded pictures of the more extreme damages to them within 48 hours, and that is the last I have heard from Galaxy, inspite of repeated telephone calls and messages to their offices to check on the status of my claim. It's been a month.

I have subsequently had the piece Galaxy parked in the garage moved into my home by competent, PROFESSIONAL movers - they laid out carpets, blanketed the piece prior to moving it, took care to protect the walls, floors, and furniture, and had the job done within 15 minutes!

I have to say we were extremely happy with Galaxy Moving. From the friendly sales rep, (Lisa) to the strong movers, everyone was very helpful. I am happy to refer Galaxy to all my friends and will use them again when we move to the mainland. Sam

We had a terrific move from Galaxy's movers in Vancouver years ago. We were pleasently surprised to see that they also have an office in Victoria. We moved from a 3 bedroom hose with a bunch of stairs. The guys worked steady and i would reccomend them if anyone asks. Catherine

I was impressed with Galaxy's movers. They showed up on time, they were within my budget, the movers worked quickly and carefully and there was no damage. My move was small but I still appreciate good service and will defiantly use them in the future. D

We recently moved our two-person household from Calgary, to Victoria. From start to finish our experience was A-1. We had previously moved ourselves with a rental truck...we're getting too old to do that. We got two estimates. Provincial gave us the low bid. The estimator did not try to hard-sell, simply estimated our load and gave us a price. The driver (Chris) had a spotless and well-maintained Truck. His pride showed in everything he did. He packed well, told us when he would show up on our doorstep, called us 24 hours prior to delivery to verify, and unloaded and placed everything in the house. No breakage. No hassle. No problems. Our weight went over the estimate...no extra charge. Chris missed one small box from the kitchen during the unload and called us the next day to let us know he would UPS it to us. The box arrived soon after. I would recommend Galaxy Moving & Storage and I would definitely recommend Chris to anyone asking. Our experience was just simply tops

Dear Galaxy Movers: You guys were terrific, the office staff was nice, the movers were great and i will use you again!! I hired you to move me for work from Vancouver to Victoria and everything went well. However i had to unexpectedly move again and i hired your Victoria branch to move within Victoria and that was great to. Its nice to know i have a great moving company i can use in any city i live. Thank you Crystal