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HomeStars
Roofing
The Home Professionals No Longer In Business
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7%

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Reviews by rating (past 12 months)

Reviews for The Home Professionals No Longer In Business

Average customer rating:
7 10 (133 reviews)

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Michael from Brampton
Michael from Brampton
1 review Brampton, ON
8/10

Chimney Cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I thought the work performed was very good. I was very impressed. The cleaner, noticed some torn shingles on the roof and replaced them for me. He was nice and very informative. We are considering having some additional roof work done next year and we will be calling them for an estimate.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Lisa from Thornhill
Lisa from Thornhill
1 review Thornhill, ON
10/10

Chimney Cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The work done was awesome. The cleaner came cleaned the chimney and then took pictures to show me the damage in my chimney. This was very re-assuring and I really appreciated it because I knew he wasn't trying to trick me. He did the repairs for the chimney as well and did a good job with that too.

Approximate cost of services:
$300.00
0 of 1 people found this review helpful.
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Neil from Thornhill
Neil from Thornhill
1 review Thornhill, ON
10/10

Eaves trough replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Home Pro replaced me eaves troughs for me. I am very please with the work. They did an excellent job. The techs took their time. The work looks first call as far as i'm concerned. I watched them do most of the work and it looked 1st rate. Most definitly call them again.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Matt from Richmond Hill
Matt from Richmond Hill
1 review Richmond Hill, ON
7/10

Roof Work

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I purchased a roof Maintenance package from team buy. They did a really great job. The technician did a good job. He was very professional. I would use them agian.

Approximate cost of services:
$200.00
0 of 1 people found this review helpful.
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Lydia
Lydia
2 reviews Aurora, ON
9/10

Chimney Cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The technician was great when he came out to do my chimney cleaning. He was very professional and worked efficiently. After completing the chimney sweep he made sure that everything was cleaned up inside as well as outside the house . He did a quick inspection of the brick on the chimney as well as the eaves troughs and suggested putting in some brackets on the eaves so there would not be a gap between the eaves and the fascia. He installed some brackets which should help with proper water drainage.

Approximate cost of services:
$400.00
0 of 1 people found this review helpful.
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Pritesh from Toronto
Pritesh from Toronto
1 review Toronto, ON
8/10

Chimney and Downspout repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had some repairs to be done on my chimney and needed a downspout addition on my home. Home Pro came out to do the work this week. Overall i am happy with everything. The technician explained everything well. They sent the same technician out for the scheduled work as the estimate. He arrived on time. I'll use them again.

Approximate cost of services:
$1,000.00
0 of 1 people found this review helpful.
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Michelle  from Ajax
Michelle from Ajax
1 review Ajax, ON
8/10

Chimney Cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had a chimney cleaning as well as some minor repairs done earlier this week. The gentlemen who came to the door was very professional and informative about some damage he had noticed. I would call Home Pro Exterior again.

Approximate cost of services:
$200.00
0 of 1 people found this review helpful.
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AAABBB
AAABBB
3 reviews Toronto, ON
1/10

Roof Maintenance Package

Be warned that you MUST ask for photos taken by the technician for the "before and after" roof work. I trusted the technician and did not ask for inspection & paid in full. Right after the technician has left, I counted the new shingles & there were less shingles replaced than it was stated, and some existing shingles are still curling up. Right on the next day, they claimed they will charge $125 for a technician to come out to show me that there were 23 shingles installed, if they could prove that! And they claimed this is warranty, & shingles can be installed doubled up. So there is just no way to prove anything except if you climb up the roof AND peel off the new shingles to check if they were double layered. For simple works such as gutter cleaning they are ok. They like to state a higher price if you were hesitant then they will make you a "buy it now deal" situation. If you buy a Groupon I recommend you just stick to it and do NOT pay for any additional fees that would be on top of the Groupon value. Don't say that you are not warned. Their contract is arbitrary and includes long clauses stating NO WARRANTIES for ALL of their work. So all they care is just about NO liabilities, NO warranties. Any reputable business would be very concerned about customer service and wanted to help and resolve resolution. All they care is about pretending that they care when in writing and when they wanted to get out of responsibilities they will NOT put things in writing but give you a call to avoid any records. Their responses about the shingles work is: "How can you identify that they are not new?" Their responses to other customers' complaints regarding that they will be happy to send a technician to show you the new shingles that they have replaced, but have not mention that $125 will be charged if you have issues with their work. When I replace my roof in a few years I will find another trustworthy company that I have checked referrals from real life customers and have seen their actual work that were done several years back only. You lose my business.

Approximate cost of services:
$700.00
5 of 5 people found this review helpful.
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Company Response

I believe there is some confusion at this point. We do have warranties and you are entitled to one. The service charge of $125 is only if the technician comes out to fix the work and it is unrelated to the original work done. We had mentioned the service fee to you because you had told us that you hadn’t actually been up to your roof to check but were just checking from the ground. This doesn’t give us confidence that the technician’s work was done improperly. Not all of our technicians have cameras on them as it's usually not necessary. I have sent you an e-mail in regards to this issue. Please respond or call us back on the direct line given so that we can resolve this as soon as possible.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Professionals No Longer In Business

The Home Professionals brings 30 years of combined experience to help homeowners in Toronto, Vancouver and Calgary make their homes safe and comfortable! Our trained service technicians meet the highest standards of expertise and professionalism. We specialize in preventative maintenance to eavestroughs, as an investment in your home. Proper eavestrough ...
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