From walking into the showroom to final installation, the Vinyl Pro team were unflaggingly professional, courteous and responsive to our needs. In July, we had all our upstairs windows replaced, which included a bay window and an unusually large patio window and door. We also had our two entry doors replaced. All the windows and doors, except for the patio door and window, were replaced in one day. The patio door and window was replaced on another day. The quality of workmanship and product were first rate. The installers quickly addressed any problems we noticed and were very clean. They even modified our old storm doors to fit with the two new entry doors; frankly, the storm doors fit better and look better now than they did when our house was new. When the new doors revealed gaps in our previously installed laminate flooring, they covered the holes with extra material so that the fit and finish looked perfect. The house is noticeably more quiet and cool this summer with the new, triple pane windows. I wouldn't hesitate to recommend Vinyl Pro Windows and Doors.