Double Diamond Duct Cleaning

Duct Cleaning
Bowmanville ON L1C 2H1
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Duct Cleaning
Double Diamond Duct Cleaning
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97%

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Reviews for Double Diamond Duct Cleaning

Average customer rating:
9.8 10 (225 reviews)

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Danica from Oshawa
Danica from Oshawa
1 review Oshawa, ON
10/10

Double Diamond Duct Cleaning

I received a flyer in the mail with a special on. I then asked around if anyone had ever heard of them or tried them. I found out many of my friends had used them numerous times. When they came they were very professional and explained everything. They did a fantastic job cleaning my ducts. I too would recommend them now.

Approximate cost of services:
$200.00
0 of 1 people found this review helpful.
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Company Response

Hi Danica, As many good reviews we receive or go through I still can't help but feel like I am part of a fantastic and awesome growing air duct cleaning service company. When I go through a review such as yours it makes everything we do well worth it and makes us want to be even better. There is no greater compliment then having friends or family members sharing their experience with our company and passing it on to others. Reviews like yours are just one of the things that keep our staff and management very proud to be a part of this company. Thank you so very much for your review and have a great day.

Kathy Denyer from Oshawa
Kathy Denyer from Oshawa
1 review Oshawa, ON
10/10

Duct Cleaning

We had bought our house in Oct 2013. Never could we had imagined the absolute filth that was in our air ducts. We were breathing this every day and night. Thanks to Mike, we can breathe fresh clean return air. He was very punctual, very good price, informative, knowledgeable and professional. Mike took the time to show us the work he was doing. We will definitely pass your name around with great pleasure. Thanks for a great job. See you in two years.

Approximate cost of services:
$200.00
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Company Response

Hi Kathy, thank you so very much for taking the time for writing your review and adding the pics of our " Proof Of Work Program ". Our technicians always offer the customer a visual inspection of the duct system, before and after. Seeing is believing is how we satisfy our customers and we even offer free photos as in your case. When done properly and professionally duct cleaning will definitely improve your indoor air quality. Through education and reviews like yours, potential customers will learn how not to be taken advantage of by dishonest duct cleaning companies. We appreciate your willingness to refer our service to family and friends. Thanks again Kathy for your time and business. Have a great day and we look forward to seeing you in a few years.

Karen from Oshawa
Karen from Oshawa
1 review Oshawa, ON
10/10

Double Diamond

Because of a flyer for this service I called and it was a great experience, no hidden fees, workers quite friendly and knowledgeable, couldn't have had a better job done and will call again when I need it done..thanks guys you were great

Approximate cost of services:
$130.00
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Company Response

Hi Karen, Thank you so very much for your review. Many of our first time customers find out about our company through our promotional discount priced flyers. Since customers such as yourself take time out of their busy days to share their experience it helps promote our quality air duct cleaning service done at a very reasonable price. No hidden fees is just one less worry for potential customers. The way that we have educated and trained our technicians is clearly reflected in their onsite conduct. We always print out these reviews for our techs to read and although it may not mean much to you, it really makes us feel good and proud about our air duct cleaning service. Thanks again Karen for your time and your business. Have a great day and we are looking forward to seeing you in a few years.

BILJANA from Whitby
BILJANA from Whitby
1 review Whitby, ON
10/10

DUCT CLEANING

Saw the add in the paper about Diamond Duct Cleaning and I did not get disappointed with the service that they provided.They showed on time, the owner explained everything about the procedure and he show me before and after the job was done.Huge difference and I am very happy with the results after the cleaning was done.
Thank you Double Diamond and I will highly recommend you to anyone who wants cleaner air in their house !

Approximate cost of services:
$250.00
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Company Response

Hi Biljana, thank you so very much for your review. As I have mentioned before, doing a good job cleaning the ducts is only part of what is expected of us. Educating and taking the time to make sure that you as our customer understand what we are doing and how to maintain the system after we are done is how it all comes together in the end. We are not a company that encourages our staff to move quickly in a home, in fact it is quite the opposite. We encourage them to take their time to make sure that they do a great job every time. Doing the before and afters is a very important part of our process, it always leaves a lasting impression on the customer. Once again, our "Proof of Work" quality program leaves our customers very satisfied. Thanks again for sharing your experience and appreciating our hard work and commitment to customer satisfaction. Have a great day.

Stephen from Pickering
Stephen from Pickering
2 reviews Pickering, ON
10/10

duct cleaning

I finally got my ducts cleaned! I saw their ad in the local paper and they seemed reputable. The job was done smoothly and professionally by the owner and his son. My suggestion for the potential customer is to add up the number of vents you have so you know ahead of time what the total cost will be.

Approximate cost of services:
$260.00
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Company Response

Hi Stephen, we greatly appreciate your feedback and even more, your advice to potential customers. Our price structure is based on a set charge or fee for the first 10 vents. Additional ducts or vents to be cleaned do have an extra charge. When doing your total vent count, make sure to include the return vents or ducts. This is a common mistake for first time customers when calculating the total cost of our service. Thank you for your review, it's good to know that you appreciated our quality service. Our company price is by no means expensive compared to other certified companies in our industry.

Val Cleroux from Oshawa
Val Cleroux from Oshawa
1 review Oshawa, ON
10/10

Duct cleaning

Double Diamond came into my home to clean my ducts as I have breathing issues and my son has asthma. The technician showed me the dirt inside the ducts before and after he cleaned them. I could not believe the difference. Double diamond was professional, respectful of my home and honest! I would recommend this company to anyone!

Approximate cost of services:
$300.55
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Company Response

Hi Val, thanks for taking some time to write a review on our service. I'm glad to hear that you appreciated some of the traits that we have built our business on. Once again, I cannot stress the importance of any duct cleaning company not having a " Quality Control Program" in place. It is a huge red flag when a company cannot prove in any way that your ducts are clean. That is why it's important to do these before and after pictures or visual inspections to reassure the customer that the job was done properly. At Double Diamond "seeing is believing", that is part of our "Proof of Work" program. Thank you for your time in writing this great review, as it helps us generate new customers. It was our pleasure to service your air duct cleaning needs.

dawn lewis from Oshawa
dawn lewis from Oshawa
1 review Oshawa, ON
10/10

duct cleaning

HAVE USED OTHER DUCT COMPANY BUT FOUND THEM VERY EXPENSIVE AS IM ON FIXED PENSION. THIS CO VERY PROFFESSIONAL, SHOWED YOU YOUR DUCT WORK BEFORE AND AFTER WORK COMPLETED FAST,AND AFFORDABLE, HIGHLY RECOMMEND.

Approximate cost of services:
$224.00
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Company Response

Hi Dawn, thank you for your review it's good to know that you appreciated our "Quality Control Program" proof of work. Our technicians are all trained to offer the customer a visual inspection of the main trunk lines of their duct systems before and after the cleaning process. Through education and reviews like yours, the general public will learn how to avoid getting taken advantage of by dishonest companies. Sorry to hear that you may have over paid for past air duct cleaning services, thanks for choosing Double Diamond for our award winning service done at a very reasonable price. Have a great day and thanks again for the review.

Michel Cabardos from Newcastle
Michel Cabardos from Newcastle
1 review Newcastle, ON
10/10

duct cleaning

Excellent. The technician took pride in his work and carefully explained all procedures. Was careful with the surroundings while performing, and cleaned up afterwards.
Very satisfied, and highly recommend Double Diamond.

Approximate cost of services:
$159.00
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Company Response

Hi Michel. Thanks for taking the time to write about your experience with our company. I'm glad to hear that you are very satisfied with the service. Our technicians are all trained using the same principles including punctuality, care for customer property and being efficient while performing the most thorough service possible. Thank you for your business and have a great day.

Dani from Whitby
Dani from Whitby
1 review Whitby, ON
10/10

Double Diamond Duct Cleaning

Just had Double Diamond do our ducts this weekend. Excellent service, friendly, complete walk through, no surprise costs. Great work. Will definitely be calling back for our next cleaning. Cheers.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Hi Dani. Thank you for your review. Its good to know that you appreciated some of the traits that we have built our business on. The way we have educated and trained our technicians is clearly reflected in their onsite conduct. A repeat customer is the greatest compliment ! Have a wonderful day and thanks again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Double Diamond Duct Cleaning

Double Diamond Air Duct Cleaning has been successfully operating for 18 years and serves the Durham region, GTA and surrounding areas. We handle all aspects of residential, commercial and industrial HVAC duct cleaning. From our inception, we have always ensured that quality has been the focal point of our business, building a highly credible reputation for exceptional service throughout the industry. All of our work is performed by highly trained experienced technicians that are put through a rigorous training program before being allowed into the field, thus ensuring nothing but professional service and results coupled with an excellent work ethic and a genuine care & concern for the customers' property. We use state of the art equipment, combined with effective cleaning tactics to attain those optimal results. We pride ourselves in being air system cleaning specialists and a member of the Better Business Bureau with an exceptional A+ rating.

Award Winning Service

Customer satisfaction is extremely important to our success. this becomes evident with a high volume of customers being either repeat clients or referrals. Our customers have shown their satisfaction year after year as we have been voted the Readers Choice Award winner twice as the best air duct cleaners in this category. We use high powered vacuum trucks and state of the art equipment with an effective cleaning process to attain optimal results. Our uniformed technicians are always polite, highly knowledgeable in the indoor air quality industry and are fully insured and bonded to give our customers additional peace of mind. We promise that you will get award winning service, first time, every time. Try us once and you too will be telling your family and friends about our exceptional air duct cleaning service and will never again look for another duct cleaning company.

Proof of Work

Your satisfaction is airtight guaranteed with our indoor air quality control program. We provide a visual or digital camera inspection of the existing air duct conditions with the customer present and after the work has been completed to validate right before your eyes that the duct cleaning process was done to your complete satisfaction. It is important to note that very few companies will offer their customers an inspection service so they can see what the ducts are holding before the work begins, and what they look like after the service is finished. A huge red flag concerning the quality of work they would conduct should go up if the company you are speaking to about air duct cleaning does not provide this very important inspection service. We do it every time, and it's free! Seeing is believing is how we satisfy our customers, and we even offer free photos of your ducts, both before and after, so you know the job has been done right.

We Do Not Telemarket


Double Diamond Air Duct Cleaning does not engage in any form of unsolicited telemarketing practices. We never have, and we never will. We will never use a third party to conduct telemarketing either. If you receive any unsolicited phone offers for air duct cleaning services from anyone claiming to be affiliated with, or employed by Double Diamond Air Duct Cleaning, be forewarned - they are not who they claim to be. Furthermore, we, along with other reputable air duct cleaning firms, are taking steps to eradicate these telemarketers, and appreciate your patience while we work to put and end to these irritating and false practices.

CATEGORIES
Duct Cleaning
PRODUCTS
High Efficiency Air Filtration Systems, UV Air Purification System, Whole House Humidifiers, HEPA Filtration Units
SERVICES
Residential/Commercial/Industrial air duct cleaning, dryer vent cleanings, mold and bacteria control, furnace cleaning, coil cleanings, central vac cleanings
WEBSITE
https://www.doublediamondduct.ca/
YEAR ESTABLISHED
1995
PAYMENT METHOD
Visa, Mastercard, Cheques, Cash
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.