We really liked the fact that this company was quick to respond and was patient in all of our requests. Time lines and schedules may have changed a few times, but the office staff never had a problem with it; they helped us work around the issue of both the painting and carpet removal which were to be done simultaneously. (side note here: the carpet was supposed to come out before the painting, then after, and then the carpet installer stopped answering our calls! We asked Jason for a referral after they were done their work and he gave me Matt's number at Monarch Floor and Window Coverings and THEY were amazing too! - no more nightmare with our original flooring company; Monarch was there the next day to quote and there the day after to install. Impressive.)
I like the fact that they have a "team" for each job: one to give quotes & supervise the job, another to purchase the paint, and the painters themselves. The job was finished promptly and I understand that the painters always got there on time and stayed late (until 8pm one night) in order to finish on time and on budget.
We would happily recommend and/or use their services again!
- Irena