Burl Oak Landscaping

Swimming Pools, Spas & Hot Tubs
Burlington ON L7R 4J4
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Reviews for Burl Oak Landscaping

Average customer rating:
9.4 10 (237 reviews)

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steve  from Milton
steve from Milton
1 review Milton, ON
10/10

patio in rear yard, front porch and yard

Burl-oak did a great job, we had interlock patio, with landscaping in our back yard, we removed the grass in our front yard and replaced with the same stone, also on our porch. we have since had them back, they totally stand behind thier product. i would recomend them. Professional and honest people. i would use them again for sure.

Approximate cost of services:
$8,000.00
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Company Response

Thank you Steve for the great review. It was a pleasure working for you and your family. I hope you are enjoying the patio as much as possible in this weather. Have a great summer.

Peter Lee in Bradford
Peter Lee in Bradford
2 reviews BRAMPTON, ON
10/10

Front porch, walkway, sidewalk and backyard patio interlock

I began to contact Lou'ay in October of 2012, originally I was going to have the project done before Christmas but due to personal reason the project was postponed. Then Lou'ay follow up towards the end of November 2012 but I wasn't able to respond to him until January 2013. He was the only guy who follows up after several quotations.

I had compared the interlocking and stamped concrete but I decided to go with interlocking. The project is about 780 Sqft and I choose Hydr'eau pave with new permeable pavement systems. It allows better water drainage and required no polymeric sand to hold the pave together. This means less maintenance and no grass will be growing in between the gaps. However, the sealing part will need to be done in the following year as this type of interlocking system require time to settle but not too worry, this is included in the cost. So I'll see you again next year Lou'ay.

My AC condenser was installed on the bracket beside of my house and it was in the way for an excavator to get into my backyard. Lou'ay helped me by introduce an AC and furnace service technician – Ante, he helped me dismounted the unit and reinstalled it after the job (This is another story, if you need certified AC and furnace technician ask Ante. Fair price but awesome service).

Lou'ay shows up few days later than the schedule date due to the weather. He planned to complete the job in a week and a half but he had done it in less than 4 days with 6 crew members. During the installation he used my old curb to make a retaining wall for my backyard flower bed plus replanted my bushes and trees without extra cost! The whole process was a wonderful experience and all crew members are very nice and they all work hard to their tasks. I will definitely refer you to my friend and hope you can help them to complete their project.

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
I felt the crew is a bit rushing to complete the clean up so there are still a bit of debris left from behind.
Any advice to offer fellow homeowners facing a similar project?
Homeowers must compare the advantage of interlocking with concrete patio and don't go overboard with your own budget.
1 of 1 people found this review helpful.
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Company Response

Thank you Peter for the great review. Thank you again for trusting us with this new product. Not only does it look great, but is also much better for the environment as it prevent water run of into storm drains and then to the lakes. We hope you share the benefits of this product with your friends and family.

Maura Zurdo / Pedro Mandelli from Oakville
Maura Zurdo / Pedro Mandelli from Oakville
1 review Oakville, ON
10/10

Interlocking restauration

Because that was a small job, we though contractors would postpone it or even not do it at all. But that did not happened with BurlOak. They did on time, as promised and they´ve been very atentious since the first visit to give the estimate. Thanks a lot!

Approximate cost of services:
$1,000.00
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Company Response

Thank you Maura for the great review. I know sometimes it is a bit difficult to find a contractor willing to take on small jobs, and I admit it was hard for us to squeeze it in. But we are glad we did, and are even happier you are thrilled about our work. Enjoy your summer.

CARL WENDORF in Mississauga
CARL WENDORF in Mississauga
23 reviews Mississauga, ON
10/10

install 26' wheelchair ramp & side entrance pathway & other misc.

Burl-Oak was contracted for above project due to positive comments & being a family owned business. Both Ziad & Lou-ay plus their team did an excellent job in meeting all our
requirements.
They are committed to doing an outstanding job & were extremely helpfull in our selection of material & planned requirements. I would highly recommend anyone requiring a wheelchair ramp or any other project to give this firm a good hard look. You will not be disapointed dealing with a reputable firm. A 10 rating has definatelly been earned.

Approximate cost of services:
$8,300.00
1 of 1 people found this review helpful.
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Company Response

Thank you Carl for the great review. It was a pleasure working for you and your wife. I am glad we built something both functional and attractive for your home. Have a great Summer

Frances in Brampton
Frances in Brampton
2 reviews Brampton, ON
9/10

Patio stone/Grass/Flower beds/Drainage

This was a two home project as reusable items were moved from one home to another, while new landscaping was being done at the first home. My mom had her front and back yards landscaped (patio stones, new grass, smaller flower bed; Total = $9000), while her old stones and plantings were moved to my home. I also had backyard drainage done along one of the fences and filling under my front stairs (Total = $1500).

Lou'ay was our contact person and he was very friendly and attentive. For the most part, the project was completed in a timely manner. I was warned that some of the plantings that were being moved from my mom’s might not survive as it was dependent on the plant species. I was glad to have the warning so that there were no surprises. However, it might have helped to have the roots of the bigger plants covered with wrapping/soil, as they were left exposed at my mom’s for a couple of days before being moved to my home. The plantings that were expected to survive did well.

I had to have a couple of things fixed months after the initial project. Someone came out to refill under the steps and fix part of the drainage in my backyard as there was a huge dip at the entrance to the yard (creating a walking hazard). With the spring thaw, it appears that the drainage is working just fine now and there is no tripping hazard.

They still need to come out to my mom's in the spring to fix the backyard corner patio stone that is tipping on top of a concrete block, and a couple of patio stones near the front that are unbalanced. With a reminder (as requested by them), I am confident that they will come out to fix those problems since they were able to take care of the ones at my home.

Approximate cost of services:
$10,500.00
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Alice in Aurora
Alice in Aurora
8 reviews MISSISSAUGA, ON
10/10

front and backyard landscaping

Lou'ay was our point of contact and he answered all our questions truthfully, did not try to sell us more services and did everything we asked for and more! We could not be more happy with the finished product of the interlock and lawn, it was great to be able to have friends and family over with absolute pride. We have already referred him to our friend Jason, who has also written a review. I will definitely refer Burl-Oak to anyone else looking into landscaping their yard.

Approximate cost of services:
$6,000.00
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Company Response

Thank you Alice. It was a pleasure working with you and your husband. I am very happy you like the work and I greatly appreciate the referral you gave us. It was a joy for me as well transforming your back yard into something that you are proud to be in.

J from Mississauga
J from Mississauga
1 review Mississauga, ON
5/10

patio-update would give it a zero

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Had company put in a backyard patio 3 years ago. Back then Louay said that if we placed a positive review on Homestars, our warranty would be extended an additional 12 months (extended from 2 years to 3 years-have email to confirm it). This year we asked the company to come look at the patio as it looked like it needed some work and wondered if it qualified under the warranty. As well, we wanted the company to help us with some additional work. Mark had come out to assess the area and said that it would be covered under their warranty. Needless to say, calls twice a month since June has amounted to nothing but empty promises of sending some guy out to fix the area under warranty and give us an estimate of building new steps. Every phone call and text was another excuse at saying how this guy was going to call and come out. Even stated that the person tried to arrange a meeting, when we addressed that we had never even spoken to this supposed guy- Mark quickly made some excuse up that he'd look into it and quickly hung up before any further discussion could be held. Again, nothing. I'm not putting much hope into this company. People who recommended this company to us are experiencing the same issue where they needed their backyard to be fixed that was still under warranty. They didn't even get a response from Burl Oak. I guess we should be happy that they at least the company picked up the phone and bothered to give some excuse.

Review has 1 previous version
Approximate cost of services:
$5,000.00
1 of 2 people found this review helpful.
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Company Response

Thank you Jason for the great review. We are glad that you are enjoying your patio, and hope you have a great summer.

Mike from Burlington
Mike from Burlington
1 review Burlington, ON
10/10

Snow Removal

Last year we hired Burl-Oak Landscaping to clear the snow from our property. We were very happy with the work they did. The cost was reasonable, and the service was exceptional. They came on time, and Lou'ay and Ziad always answered their phones when we needed to get in touch with them. We are signing up with their company again this year for snow removal and would definitely recommend them to anyone else.

Approximate cost of services:
$50.00
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Dan from Oakville
Dan from Oakville
2 reviews Oakville, ON
10/10

Interlock walkway and patios + flagstone steps

Burl-Oak recently completed a patio/interlocking project for us that included paving stones in our front, rear and side yards; covering our front porch in flagstone; and other landscape finishing tasks for our flower beds.

We found Burl-Oak through the strong reviews on Homestars, and were impressed by their personal touch through initial discussions, along with their competitive quotation as we signed off on the project.

We relied upon and valued the technical and aesthetic suggestions they made regarding the design of the steps on our graded property, including the construction of our multi-level raised rear patio.

Ziad was very open to extensive discussions as we made initial design and material decisions, and both he and Lou'ay were very open to listening to our feedback as work proceeded on-site.

We have received numerous positive compliments on the finished result, and look forward to enjoying our new patio areas in the spring. Thank you to the Burl-Oak team for making this possible!

Approximate cost of services:
$1.00
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Company Response

Thank you Dan for the great review. We were thrilled about implementing your design. You certainly have a knack for style and it came out great. Sometimes it is refreshing to let someone take the lead in terms of a design, and i am glad you let us take the lead in workmanship. It turned out great. Hope you enjoy it next year when summer rolls around.

Michelle du Preez from Mississauga
Michelle du Preez from Mississauga
1 review Mississauga, ON
10/10

Front and Backyard landscaping

Burl-Oak Landscaping transformed our front and back yard over a two year period. They did our front yard in 2011 and the back yard was completed the following summer, 2012. The front work consisted of: Driveway, entrance walkway and front door step paving as well as front garden landscaping alongside the pathway. The backyard consisted of: Complete garden redesign and landscaping, paving along the side of the house to under our deck including a paving area for a future gazebo site. They recommended a landscape designer to design the entire gardens for us (front and back). This cost a bit extra, but was totally worth the extra cost. Every last detail was designed for us, no need to worry about a thing! The service we received from Burl-Oak (Louay and his team) was fantastic. The work was completed as requested and on time. Along the way, as we wanted to make small changes, Louay was always there to talk with us and implement the new ideas we had. The value of our home has increased substantially due to the extensive work done, the look of our home is totally transformed. The thing that we appreciated most about Burl-Oak was the way Louay interacted with us. He always answers his phone, was always available to talk with us about our plans/changes/concerns, very professional, friendly and polite! The after sales service has also been great. We called Louay about a few plants that we were concerned about. He came over to answer all our questions and address our concerns, sometimes when one works with a contractor of some sort, they seem to just disappear after the work is completed. Not the case with Burl-Oak, they came over to check on the work, see how everything was looking and attend to one or two details. Overall, we are very satisfied and would make use of Burl-Oak's services again.

Approximate cost of services:
$24,000.00
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Company Response

Thank you Michelle for the great review. We are glad you decided to go with our designer. The whole patio and planting plan looks wonderful. We are thrilled you like it as much as we do.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Burl Oak Landscaping

We are a proffesional Design and Build Landscape Contractor. We service the Western Toronto, From Etobicoke to Hamilton and beyond. We take pride in the work we do, and spend time with each an every potential client to ensure the final outcome meets their expectations. We are not your discount Landscaper, we are meticulous, and set high standards for ourselves.

We offer Landscape Design, Contruction, and Lighting. We take on jobs from as small as walkways to as large as complete backyard makeovers. We have Finished carpenters on staff, so consider us your one stop shop for all your outdoor needs, from decks to interlock patio's, flagstone, to complete outdoor (12v) lighting systems.

We look forward to hearing from you.

Lou'ay & Mark

CATEGORIES
Interlocking Stone, Carpenters, Swimming Pools, Spas & Hot Tubs, and Waterproofing
PRODUCTS
Techo Bloc, Navascape, Unilock, Permacon, Best Way Stone BWS, Rinox, Oaks Pavers
SERVICES
Landscape Design, and Construction. Includes Hardscapes (interlocking Pavers, Flagstone, etc...) and Wood Working (decks, Gazebo's, Pergola's etc...), Speciality Products (fireplaces, Stone BBQ's,) Outdoor Lighting (12v LED based lighting system) Basement and bathroom renovations and interior construction December to April
BRANDS
Unilock, Oaks Pavers, Permacon, Techo bloc, Banas Stone (india Stone Flagstone), Wiarton Flagstone and more.
STYLES
Modern, Antique, Classic, Post modern, Contemporary
SPECIALITIES
Interlocking, Flagstone, and Wood working (Finished Carpentry)
WEBSITE
https://www.burloaklandscaping.com
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
12
RETURN POLICY
N/A
PAYMENT METHOD
Cheque, Cash (HST still applied), VISA, MasterCard, American Express, Debit, Financing
LICENSES
ICPI certification
MEMBERSHIPS
CNLA LO. (LAndscape Ontario) ICPI (Interlock concrete paving institute)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Please call to discuss any details
BONDED
Yes
PROJECT RATE
Every project is unique
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year workmanship warranty. Ask us about how you can get an additional 12 month warranty.
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