This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
Our Sem's Moving and Storage movers are not afraid to carry some heavy lifting, especially when it means our client's don't have to take the risk in moving those pieces themselves. We are extremely thankful for the chance and trusting your stuff with us!
Keep us always in mind!
Everything was Treated As If It was Fragile! Thank You
Dear Alex, thank you for posting your review. It has been a pleasure working with you and will look forward to hearing from you again.
Best Wishes, Sems Moving & Storage team.
Dear Kevin, thank you very much for making us the movers of your choice. Feel free to contact us in case you shall consider moving again. Sems Moving and Storage team.
Dear Anetta, we're very proud of our professional movers and you can be sure that I will personally inform the moving crew about your satisfaction with their work. We hope you are enjoying the process of settling into your new home and thank you for choosing Sem’s Moving & Storage!
Part 1: On Jun 02, Sem's Moving Agent emailed a booking confirmation to this customer with requested date and time, as well as contact details. The phone number was listed as the only contact tel number. Customer confirmed by returned email and did not rectify anything, did not change anything. Part 1 is very important because Sem's Moving agent used the above tel phone to contact customer with any changes/updates/confirmations regarding customer's moving/job date.
PART 2: on Jun 17th, at 3:16pm (Toronto time), Sem's agent requested a final confirmation from customer via email (see file 2). Same day, Jun 17th, afternoon, sem's agent attempted several times both via tel and email to contact customer (see file 1, file 3, file 4) with no answer/reply/reaction from customer. On Jun 18th, we attempted one more call and email
however unsuccessfully. PART 3: without any return confirmation/update from customer, on Jun 18th, 2:48pm (Toronto time), Sem's agent emailed final confirmation for job being rescheduled for early afternoon the following day (job date: jun 19th). IMPORTANT: thus, the job was rescheduled from 10am to 12pm (2 hrs difference). PART 4: On the move/job date, Sunday, Jun 19th, our movers showed up at 11:45am (earlier than we expected). Movers successfully completed the job by offloading customer's truck in 2 only 2 hours. Customer paid the bill in full.
PART 5: in light of all of the above, we consider and deem all Sem's Moving efforts and attempts as sufficient, with enough notice, and action in good faith towards accommodating customer's job/move. The security deposit of $100 was deducted from the final invoice which applied towards moving services completed and delivered. Customer David Sacru acknowledged and signed off that services were delivered as requested. Customer's additional expenses related to truck rental (on his own from an independent company) cannot be imputed to Sem's Moving services, but rather to customer's own organization, scheduling and agreements with thirdparty/subcontractors/other companies.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.