PuroClean Restoration Oakville/Mississauga

Formerly PuroClean Emergency Services
Mold Detection & Removal
Oakville ON L6L 6W1
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Mold Detection & Removal
PuroClean Restoration Oakville/Mississauga
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Reviews for PuroClean Restoration Oakville/Mississauga

Average customer rating:
9.9 10 (83 reviews)

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Grace
Grace
2 reviews Oakville, ON
10/10

Water damage to basement

I would highly recommend this company! Joel Nelson helped us through a very difficult time. Our finished basement flooded last summer when a storm in July overwhelmed our homes drainage system and filled our basement with water. I called PuroClean and Joel arrived promptly, within an hour, and got to work cleaning up and drying out the basement. The crews were very clean and professional. Joel handled all aspects of the insurance claim for me. After the clean up, the repair work was completed including upgrades which I chose to have to basement bathroom which have added extra value. I could not be happier with the new and improved look of the basement. I would highly recommend PuroClean.

Approximate cost of services:
$25,000.00
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Company Response

Thank you so much for your review!

Andrew Macdonald from Burlington
Andrew Macdonald from Burlington
2 reviews Burlington, ON
10/10

REPAIR OF FLOOD DAMAGE

The great Burlington flood of 2014, filled our basement ho a depth of 3'. I needed immediate assistance and got hold of Puroclean following a recommendation from a satisfied client. Puroclean handled everything, promptly, effectively, and professionally, with a smile. The work was finished within the time scale proposed by Joel.

Approximate cost of services:
$45,000.00
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Company Response

Thank you so much for your review!

Jacqueline from Mississauga
Jacqueline from Mississauga
1 review Mississauga, ON
10/10

Basement Renovation

Thanks a million Puroclean! After the flooding in Mississauga last summer my finished basement had to be completely rebuilt. The work included reframing a room, tiling, install of new kitchen cabinets, electrical and plumbing. PuroClean took on my project after very short notice and I enjoyed working with Joel and his team. They did a fantastic job finishing my basement and i absolutely love the final turnout. The workmanship is great and they payed attention to every detail. Compliments are in order! I will not hesitate to recommend Joel and his Team to my friends. Ten out of Ten!

Approximate cost of services:
$50,000.00
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Company Response

Thank you so much for your Review!

Ken Howes from Toronto
Ken Howes from Toronto
4 reviews Etobicoke, ON
10/10

Water Damage

August 6, 2014

We experienced basement flooding from sewer backup due to a major storm, 5 inches of rain within 2 hours, on July 8, 2013. One portion of the basement was paneled in barn wood and mould grew on the panels within 2 days. Since hundreds of homes were affected in the area, we were unable to secure contractors from our insurance company due to the unprecedented demand. Fortunately we were able to contact PuroClean in Oakville and it was the best decision we made. Joel visited our premises within the week and cleanup was initiated by Heidi and her professional team a few days later. Following the cleanup Joel arranged for additional demolition, plumbing repairs and finally sub-contracting a company for the rebuild. In all cases, not only was the work completed to our satisfaction but exceeded our expectations. We would not hesitate to recommend PuroClean’s services in the future.

Ken and Mary Howes
Etobicoke

Approximate cost of services:
$34,000.00
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Company Response

Ken and Mary. We appreciate your review. It was our pleasure getting your home back for you. At your service, Joel.

Rakesh Das from Mississauga
Rakesh Das from Mississauga
3 reviews Mississauga, ON
10/10

Insulation removal, mould removal and painting

Due to bad air circulation, the attic developed mould and we also started noticing the bedroom walls having mould. Joel made a visit and provided us an assessment that covered insulation removal, mould treatment and removal and repainting of 3 bedrooms. Once a date was set, his team did a fantastic job in keeping with the schedule finishing up on time. We were amazed with the before and after pictures. The difference was night and day and we love our freshly painted rooms. Thank you Joel and team for your attention and help in the matter.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for your reveiw Rakeesh. We are happy to hear you were so pleased with our service and results. It was a pleasre helping you and your family! All the best, Joel Nelson.

Spencer from Oakville
Spencer from Oakville
6 reviews Oakville, ON
10/10

Water Damage

I called Joel at PuroClean after we had a flood in our house from a disconnected washing machine.
Joel was very thorough and professional in his dealings with me. Joel detailed all the damage for the Insurance Company and walked me though the process.
After we met with the Insurance Adjustor for approvals Joel and his team began to make the repairs.
The work was done in a timely manner and our house looks like new again.
I would recommend Joel and PuroClean to anyone that needs this type of service.

Approximate cost of services:
$12,300.00
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Company Response

Thank you for your kind review Spencer! We were glad to help and even happier that you were pleased with our service. At your service, Joel Nelson.

melanie pachereva from Mississauga
melanie pachereva from Mississauga
1 review Mississauga, ON
10/10

Large Fence

Lost our fence that separates our yard from our next door neighbours. Called Puroclean and Joel Nelson came out right away and we had our fence replaced within 2weeks. I thought this was going to be so time consuming and such a frustration...happily found out I was wrong!!! Highly recommend Puroclean Oakville. This happened because of the bad wind storm that caused lot's of devastation everywhere.

Approximate cost of services:
$5,000.00
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Company Response

Thanks for your review Melanie. It was our pleasure helping you get that new fence installed. I am pleased you are so happy with the new fence and the service. All the best, Joel.

J Rogers from Oakville
J Rogers from Oakville
1 review Oakville, ON
10/10

Sump failure and flooding

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have never experienced the level of competence and comprehensive service by anyone who has worked at my house over the years as I did with Joel Nelson and Puroclean! Our basement sump pump stopped running and our basement filled up with water. I was referred to PuroClean by a work friend. I received prompt service. Our basement was completely saturated and required lots of repair. PuroClean did a thorough job of drying out and cleaning up the mess and working to find great solutions for repair. Joel handled the communication and paperwork involved with my insurance company. We have our basement back better than ever. As mentioned this is the best service I have ever experienced.

Approximate cost of services:
$11.00
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Company Response

Thank you Janet! It has been an absolute pleasure helping you and your family get your basement family room back for you. All the best for a happy new year!

B Boyd from Etobicoke
B Boyd from Etobicoke
5 reviews Oakville, ON
10/10

sewer back-up

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had a severe sewer back-up in our finished basement from the July storm . PuroClean was recommended to us by my Oakville StateFarm Agent, Hal Mayer. I have had a long and excellent relationship with my agent and PuroClean is just the most recent positive experience. From the emergency cleaning through to the final repair, I would absolutely recommend PuroClean to anyone experiencing a similar setback. They arrived promptly, always presented themselves professionally, and showed a tremendous level of compassion to our family during a trying time. We had a lot of damaged items and heirlooms . PuroClean handled the communication and reporting to the insurance adjuster in a very professional way. Our basement is looking great now and we are more than pleased. B Boyd - Etobicoke.

Approximate cost of services:
$0.00
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Company Response

Thank you for your kind words Bruce. It was our pleasure working with you during such a trying time! All our best! Joel and Heidi.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about PuroClean Restoration Oakville/Mississauga

*Please note if you are seeking emergency services for Water Damage, Fire Damage or Biohazard mitigation - please call the phone number rather than leaving a message in the inbox*

PuroClean Emergency Services is independently owned and operated in Oakville Ontario servicing both Oakville and Mississauga. We treat your property as we would our own. We take the time to communicate and explain our procedures and the results you can realistically expect. We do whatever it takes to ensure your completely satisfied with our service. With extensive experience and training in property restoration backed by IICRC/ Clean Trust certifications, PuroClean has earned a reputation as "The Paramedics of Property Damage". We do more than clean up after a property disaster. In response to every emergency, we provide a combination of exceptional property mitigation services delivered with an equal degree of compassion. We help rescue homes. We put businesses back on their feet. We help you get back to your life.

CATEGORIES
Mold Detection & Removal, Asbestos, Lead, and Radon Removal, Fire & Water Damage Restoration, and Home Inspection
PRODUCTS
State of the art drying systems, Deodorization, Water Removal, Cleaning, Disinfecting and Repairs to Property. Catalogue of damaged contents and off site storage of contents.
SERVICES
1. Water Damage Restoration: Our trained professionals identify the full extent of Water Damage, both obvious and unseen, by using moisture sensors and detectors. This ensures that a thorough remediation and cleanup within the damaged property is always completed, no matter the size of the water emergency project. Some examples of the water damage services handled by PuroClean are: • Basement Flooding • Sump Pump Failure • Sewer backup • Seepage • Kitchen Flood • Water Damage in Basement 2. Fire Damage Restoration: As property owners, we understand how devastating a fire can be, which is why we take the time to walk each owner through every step of the restoration process. We determine the full extent of the fire damage, including the impact of smoke, heat and residues from fire and smoke. It is essential that we provide open communication with the property owner, ensuring that they are fully aware of what will be taking place in their home following this unexpected loss. Some examples of the Fire Damage services are: • Smoke Damage Cleanup • Soot Cleanup • Fire Damage Cleanup • Fire Damage Mitigation • Smoke Damage Mitigation 3. Mould Inspection and Mitigation: When it comes to a property that has been affected by Mould we use environmentally friendly cleaning agents, a botanical spray and a hydroxyl to ensure that the infected area has been completely sanitized and cleansed. Through this process, mould spores are captured and killed, leaving behind a clean area and fresh scent. Mould Removal services offered by PuroClean are: • Attic Mould Removal • Kitchen Mould Removal • Bathroom Mould Removal • Basement Mould Removal or the mitigation of any other kind of Mould on your property. 4. Biohazard & Trauma Cleanup: In your time of need, let our professional technicians take care of you and your family, providing you peace of mind. Our services will be professionally completed and your space and belongings handled with care. We offer the following Biohazard clean ups: • Blood and Bodily Fluid Cleanup • Suicide and Homicide Cleanup • Accidental Death Clean up • Sewage Cleanup and Sanitation Services, • Rodent and Bird Feces Cleanup Services • Hoarding Cleanup Services
STYLES
We treat your property as we would our own. We take the time to communicate and explain our procedures and the results you can realistically expect. We do whatever it takes to ensure your complete satisfied with our service.
SPECIALITIES
Water Damage Specialists, Mould Damage Specialists, Fire Damage Specialists, and Biohazard Damage Specialists. When property damage occurs, PuroClean Emergency Services is driven to provide an unmatched service experience, quickly, professionally, ethically, and with compassion, resulting in peace of mind for all concerned.
WEBSITE
https://www.puroclean.ca/oakville-on-puroclean-emergency-services/
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
6
RETURN POLICY
5 year warranty on all services
PAYMENT METHOD
Visa/Cheque/e-Transfer
LICENSES
IICRC / Clean Trust; Water damage restoration, Applied Structural Drying, Applied Microbial Remediat
MEMBERSHIPS
IICRC (Clean Trust)CCI (The Canadian Condominium Institute)
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Yes
BONDED
Yes
PROJECT RATE
yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.