We first has a water heater that reached the end of its life, on a weekend of course. Only turning off the main water stopped the tank from leaking out a stream of water. Monty came over on the Saturday and set us us with at least cold water for the weekend and had the new tank installed Monday morning, avoiding the expense of a weekend repair.
The following weekend (-25 outside), the furnace stopped working. Despite a cold, Monty came right over to see if he could quickly resolve the issue. He could hear water in the motor and was unable to drain it out. A new motor would be required and again, he kept us going with some heat, overcoming multiple errors, to get us through the weekend and the motor replaced the next day. There were several more errors, but Monty stayed with it until fully repaired. He called several times to ensure we were doing ok throughout.
Awesome service, and caring. It was a big expense to manage in just 10 days, but Monty did his best to keep the price down.
He is my go-to guy for all heating and plumbing work from now on.
Great work, and thank you very much!