CARGO CABBIE

I am disabled and was evicted from my home, so I needed to book a full service move. Knowing how difficult the move would be for me, I looked for the best rated company and was willing to pay up to ensure a smooth move. Unfortunately that was not what happened.

The packing went well, but it seemed that the only member of the crew with logistics experience left after that, and the actual move was a disaster. Somehow it took longer to move one block up the street than it did to move from Kitchener into the unit I moved out of. The crew was very nice, but the organization of the move was terrible, with movers wasting hours walking my belongings over rather than loading a truck and not paying attention to the boxes I had clearly marked to go into my storage locker (which was right near the loading dock) and bring them all the way up to my unit on the other side of the building nearly a block away and up many floors.

Worst of all, the move was not completed before 6pm when my building shut down the loading elevator, forcing me to leave half my belongings in the loading dock overnight.

The staff was kind and tried very hard, but the lack of an experienced logistic planner for my move made it go way over budget, and I wound up paying nearly $8000 for an extremely stressful, unprofessional, botched move.

I cannot recommend and will not be using them again.

Cargo Cabby put great attention to details, wrapping everything very carefully and successfully! Id definitely use them again and recommend them.

My office used Cargo Cabbie to move from one location to another. We had several quotes from different companies, some came with an outrageous estimated cost. We decided to go with Cargo Cabbie as they came with the most reasonable quote and most efficient timeline for the move. It was a pleasant experience from the start. Krissy from the other end of the phone and emails have been prompt, friendly, and responsible, she followed through every step of the process including quoting, making arrangements, following up for customer satisfaction, etc. The movers are professional, efficient, and hardworking. They had a 9 hour work day, and they only took a couple of brief breaks and lunch, other than that, they did not stop until everything was done. I am so glad that we went Cargo Cabbie for our office move. Highly recommended.

Ryan and the team were very professional from top to bottom and made a typically stressful day much better. Highly recommend.

My recent residential move with Cargo Cabbie exceeded all expectations - an excellent experience! From initial contact, to estimate preparation and final confirmation/invoicing, Krissy and Amanda's professionalism, outstanding followup and very personable approach was a breath of fresh air and truly impressive! The pickup location presented some challenging logistics and Benjamin, Nate and Mason handled it beautifully and took it all in stride. They are incredibly efficient, organized, hardworking and have a great eye for attention to detail and problem solving. Their calm and upbeat attitudes combined with their willingness to offer and go the extra mile made it a genuine pleasure to work with them and I can't thank them enough! Also rented bins from Cargo Cabbie - drop off was seamless, pleasant and made packing a breeze. I've already recommended Cargo Cabbie to two (2) households for upcoming moves and wouldn't hesitate to work with them in the future.

Javier and his team have been wonderful to work with since the very beginning. I needed to quickly declutter my house for staging, and the very same day of my phone call, Javier visited me and I had both the decluttering and final move estimates in hand by evening. Further, men were available for the very next day to handle my decluttering move. I hired Cargo Cabbie's services seeing they were able to provide me the rapid service I needed but also, were going to provide 8 men for my final move which would take about 12 hours to do because of traveling distance. It was important for me that all my moving contents be delivered the same day at my new property.

I also needed to access some documents from my declutter move and Cargo Cabbie were prompt in providing me a date and time when I could come to the storage center.

Talk about Customer Service and being able to Understand the needs of their customers.... My hat goes off to Javier and his team.

I had the pleasure of working with Cargo Cabbie for my move and could not be more pleased with their services. Benjamin was the team lead and the team of five they sent were incredibly professional, friendly and hardworking.
They made the entire experience easy and stress free.
They were careful with all my belongings and moved them quickly and efficiently.
I would highly recommend Cargo Cabbie to anyone looking for a reliable and trustworthy moving company.
Really a great experience, and who says that about moving!
Thanks Team!!

This was our second time using Cargo Cabbie, and it was another amazing experience.

The team of Benjamin, Mason and Nate were professional and personable, not to mention quick and efficient.

Benjamin arrived 15 minutes early to assess the situation prior to the move beginning. He was courteous and offered to move some items we were going to move ourselves, and we took him up on the offer. He then marked what they would move and what we would move ourselves so there wouldn't be any confusion.

When the clock struck 9 AM, the crew came and put down runners on the floors. Nate and Mason got right to loading boxes and Benjamin began disassembling our bed frame.

As we watched the crew work my wife and I were very impressed. All the furniture was wrapped in bubble-wrap, blankets, etc. The boxes we packed were quickly and carefully transported to the truck. When we saw how everything was being done with such care we asked Benjamin if they could take a few boxes we had flagged not to move. He said yes, then wrapped them up, and onto the truck they went.

Once everything was loaded and ready to go we broke for lunch, and reconvened at the new house. They smoothly backed into the driveway and got right back to it. After they put down runners on the floors and stairs they started unloading the truck, all the while asking where we wanted things. When it came to our patio furniture we said "anywhere in the backyard", and Mason and Nate took it upon themselves to arrange the furniture in a very pleasing way.

When it was all finished we were so grateful, the crew worked very hard and without any complaints. They were all professional and courteous and there was zero damage done to anything. I was beyond thrilled with their service, and each crew member went above and beyond.

I'm definitely going to continue to use Cargo Cabbie for any future moves, and I highly recommend them -- 10/10!

They make the worst part of moving the actual best part of the experience. They are so careful, pleasant, caring, and efficient. Every time I have used their services, I have been REALLY glad that I did

Cargo Cabbie are the best movers I have ever used. From the original contact and quote process, through to some minor revisions I needed just before the job, Amanda in the office was most helpful and responsive.

The movers, Don as lead, plus his 5 man crew, arrived on time, and showed great expertise in covering and protecting the fine furniture I needed to have moved from my townhouse in Richmond Hill to a large apartment in North Forest Hill. They worked quickly and efficiently, and made sure that everything was properly wrapped and transported. There was no damage to any of the items they moved, and no damage to the townhouse and apartment either.

As well there were no cost surprises. The final invoice was within a few dollars of the original quote.