5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
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96%

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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (496 reviews)

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Anthony in Toronto
Anthony in Toronto
0 reviews Toronto, ON
10/10

Basement water damage

My basement had a sewer back up caused by the city. Entire basement was flooded. 5 Star Cleaning explained all the steps necessary for restoring my basement. They promptly started the work. They dealt directly with my insurance, provided them with reports/invoice/pictures. I was really pleased in dealing with them during a super stressful situation. Highly recommend

Approximate cost of services:
$12,000.00
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Company Response

Hi Anthony,
It was a pleasure to help through a very difficult situation. We are glad all is well now.
We greatly appreciate your excellent feedback and review of our Water Damage Restoration services.
All the best.

5 Star Cleaning Team
☎️416 315 7562
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Private User
Private User
Private User reviews Toronto, ON
10/10

Great service and emergency support

We had an emergency situation of city pipe break with sewer backup in our basement just before a long weekend. Not only 5 star immediately were present at our place after our call, they supported us over the long weekend where responses from city had a big delay. Very professional team equipped with essential tools and they provided us with a high quality service. Thank you 5 star!

Approximate cost of services:
$25,000.00
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Company Response

Thank you so much for your trust, support, and ongoing communication with our flood emergency team.
We greatly appreciate your excellent feedback and review of our Water Damage Restoration services.
We are glad, we could help you and your family in your emergency situation.
All the best to you all.

5 Star Cleaning Team
☎️416 315 7562
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Private User
Private User
Private User reviews Toronto, ON
10/10

Great Company

Danial and his team were phenomenal from start to finish. We had a sump pump failure in out basement and the team was quick to respond, did a great job at documenting everything for insurance purposes, and did great work cleaning up and repairing the drywall. I would highly recommend them.

Approximate cost of services:
$13,000.00
Was this review helpful?
Company Response

Thank you so much for your trust and communication with our team.
We greatly appreciate your excellent feedback and review of our Emergency Water Damage Restoration services.
We are glad, we could help you and your family.
All the best to you.

5 Star Cleaning Team
☎️416 315 7562
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Private User
Private User
Private User reviews Toronto, ON
10/10

Steamcleaned carpets, sofas, chairs and more

I highly recommend 5 Star Cleaning. Danial showed up on time, explained the process fully, executed perfectly (and quickly) and the end result is excellent. The best part is that he's so kind and truly went the extra mile. I will definitely use this company again for steam cleaning and deep cleaning of my home.

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

Thank you for your trust and communication with our team.
We greatly appreciate your excellent review.
It was a pleasure to help you and your family.

5 Star Cleaning Team
☎️416 315 7562
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Post Renovation Cleaning

We had cleaning done for our main floor and basement after renovation to our floors. There were 4 cleaners, and they were super detailed. Really happy with the results. Took about 6 hours but was really was worth it. Kitchen was sparkling as well.

Approximate cost of services:
$700.00
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Company Response

Thank you for your trust and communication with our team. It was a pleasure to help you and your family.

5 Star Cleaning Team
☎️416 315 7562
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Js1111
Js1111
0 reviews Richmond Hill, ON
10/10

Amazing service and same day emergency

Really amazing cleaning service. Called with issue and by the afternoon they were cleaning on site and did such a great job. Highly recommended.

Approximate cost of services:
$575.00
Was this review helpful?
Company Response

Thank you for your trust and communication with our team. It was a pleasure to help you and your family.

5 Star Cleaning Team
☎️416 315 7562
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Private User
Private User
Private User reviews Toronto, ON
10/10

Whole house flooded

Lifesavers that all I can say that's again for all the help. I would recommend them again

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you for your trust and communication with our team. It was a pleasure to help, and we wish you the best of luck moving forward with your project.

5 Star Cleaning Team
☎️416 315 7562
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Laundry Renovation

We had a malfunction in our laundry room and the water seeped onto our vinyl flooring. 5 Star had to remove the damaged floors and dried my walls with fans and dehumidifiers. They arrived after hours as well to help reduce and minimize the damage to baseboards/walls. The price was fair and they cleaned up after they left as well.

Approximate cost of services:
$1,800.00
Was this review helpful?
Company Response

Thank you for your trust and communication with our team. It was a pleasure to help, and we wish you the best of luck moving forward with your project.

5 Star Cleaning Team
☎️416 315 7562
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Private User
Private User
Private User reviews Toronto, ON
10/10

Water restoration

Bathroom toilet had a leak that went through to the ceiling below. The team repaired and repainted the ceiling and surrounding walls so it was good as new.

Approximate cost of services:
$1,900.00
Was this review helpful?
Company Response

Thank you for your trust and communication with our team. It was a pleasure to help, and we wish you the best of luck moving forward with your project.

5 Star Cleaning Team
☎️416 315 7562
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Flood

Saturday night we noticed lots of water in our basement, and we werent sure who to call and what to do. My parents asked me to find help online to clean up the water. I was recommended 5 star cleaning through homestars. They arrived within the hour and started the work. We really appreciated Danials calm demeanour and he helped explain the process step by step. We claimed the work through insurance, and they reimbursed us for all the work Danial and his team preformed. After 4 days of letting the equipment dry our basement, he also recommended a professional contractor to fix our walls and baseboards that were damaged.

Approximate cost of services:
$2,300.00
Was this review helpful?
Company Response

Thank you for your trust and communication with our team. It was a pleasure to help, and we wish you the best of luck moving forward with your project.

5 Star Cleaning Team
☎️416 315 7562
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.