5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
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96%

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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (496 reviews)

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Dory from Toronto
Dory from Toronto
1 review Toronto, ON
10/10

Foundation problem , sub pump problem causing water damage in basement

I want to share my experience with people that never had water damage problem. One week ago water damage problem happened in my basement due to my sub pump problems.?? My wife and I we did know where to call or get help, we could not trust. I just called couple of company, one quoted me so high, out of my budget, other company was not sure what I talk about, forget it, I asked everybody if they had license to do this kind of job, it seems funny to them. Finally I called 5 Star cleaning and talked to Bob. He answered all of my questions and addressed all my concerns plus having license. They hired right away and they did an amazing job. I an elderly person with lots of experience, I strongly know. The people and this guys were great from estimation to repairing all water damage issues I had. We happily recommend their service s to others in similar situation.

Approximate cost of services:
$0.00
7 of 7 people found this review helpful.
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Company Response

Thank you so much dear Dory for your business and your trust in our services. We are glad we could help and very happy we met your exaptation and trust in our water damage services. Your 10 star review and your kindness are greatly appreciated. we are looking forward to provide our green cleaning and restoration to you in future. All the best. 5 Star Cleaning Operational Team

allfourofus22 .
allfourofus22 .
1 review Toronto, ON
10/10

wet carpet cleaning and Carpet stretching

After a washroom water damage issue and over time use, my carpets had many lumps. It was not only very ugly but was also annoying in many ways. Having seen so many positive reviews regarding stretching with 5 star I decided to receive a free estimate. Bob organized based on my time to have everything done at once. Within couple of hours he and his crew had finished everything to my satisfaction.

Approximate cost of services:
$600.00
5 of 5 people found this review helpful.
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Company Response

Thank you so much for your great 10 star review and your business. We appreciate your support and trust in our water damage services. We are looking forward to provide our green cleaning and restoration services to you again in future. All the best to four of you.
5 Star Cleaning Management Team

Douglas MacDonald from Toronto
Douglas MacDonald from Toronto
2 reviews Toronto, ON
10/10

Rug and carpet cleaning

Since we used their water damage services at our home and we were really impressed with restoration result, we decided to get our carpets and rugs cleaned too. We used 5 star cleaning services for cleaning our living room and dining room carpet cleaning and couple small rugs. Their customer services and cleaning services were beyond my expectation since it was my first time cleaning carpet and rug at home by professional company. We greatly appreciate their cleaning services. We happily recommend their services to others.

Approximate cost of services:
$375.00
6 of 6 people found this review helpful.
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Company Response

Thank you Mr. MacDonald for your ongoing business, support and your excellent review. It is our pleasure to work with such a great person like you and your family. Thank you so much for your referrals. Looking forward to provide our cleaning and restoration services to you again in future. All the best to you and your lovely family.
5 Star Cleaning Management Operation Team

Douglas MacDonald from Toronto
Douglas MacDonald from Toronto
2 reviews Toronto, ON
10/10

Water damage

It was a pleasure to do business with 5 Star Dry All water damage company where Bob and his crew did an outstanding job for us lately. My laundry pipe was broken while on working and I was out for shopping. Water went around the laundry machine in main floor and went all the way to basement. I have a beautiful laminate in basement which we did couple of months ago. I really appreciate the fast and professional technicians and Bob from 5 stardryall. They save our laminate by using a special technique without moving it which we are very thankful for could cost us way more. It took them 4 days for drying process. Joe was always on time. I want to special thanks for Steve for very clean job. Thank you Bob for your management. They did a great job. We really like their great water damage Restoration services and recommend them to others. Thank you Home Stars for such a great review web site for us homeowner where it make it very easier for us to hire a company of our choice.

Approximate cost of services:
$0.00
12 of 12 people found this review helpful.
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Company Response

Thank you so much Mr. MacDonald for your excellent review, your business and very kind words. It was our pleasure to work with you in your most emergency situation. We appreciate your trust and your support for our company. We wish you do not have to go through similar situation again, anyhow, we are looking forward to provide our cleaning and restoration services when needed. All the best to you and your family.
5 Star Dry All Water Damage Operation Team

Linda from Stouffville
Linda from Stouffville
1 review Toronto, ON
10/10

water damage

Professional, reliable and very friendly restoration services from Bob at 5 star cleaning and his crew recently hired for our flooded basement due to broken pipe. They dried my basement with cleaning the rug and carpets that also got wet. They also changed the under pad for my carpets. They saved most of our stuff from the water damage and It took them 3 days to do the drying process and cleaned and disinfect it after wards as well. we were very happy with their great, fast, professional and very friendly customer services. We recommend their amazing water damage restoration to others.

Approximate cost of services:
$2,000.00
5 of 5 people found this review helpful.
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Company Response

Thank you dear Linda for your business. It was our pleasure to work with you. We appreciate your excellent and kind review. We are glad we could help. Thank you for recommendation. We are looking forward to provide our cleaning and restoration services to you in future. All the best to you and your lovely family.
5 Star Cleaning Operational Team

sam .
sam .
1 review Toronto, ON
10/10

Rug cleaning

Great, professional and fast rug cleaning services in 5 days with amazing result. We got free pick up and delivery. We even got $5 off using their coupon. We recommend their amazing customer services and great rug cleaning services to others.

Approximate cost of services:
$475.00
6 of 6 people found this review helpful.
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Company Response

Thank you so much dear Sam for taking time and writing a great review on our rug cleaning services. Your business and very positive feed back is greatly valued and appreciated. Thanks for referral. Looking forward to provide our cleaning and restoration services to you in future.
5 Star Cleaning Operation Team

Rubin from Toronto
Rubin from Toronto
1 review Toronto, ON
10/10

Water damage clean up and reapir

We would like to thank ypou 5 star cleaning crew for their amazing job in responding to our emergency call when we needed them right away.
We just got back from a great family vacation on late evening that found our basement is flooded and my university student son lives there too. We were very worried that we might have lost most of his belonging. Bob and his technicians came in right away and tried theor best to save as much as possible the stuff and property.Bob and his crew were very professional, friendly and reliable in drying, cleaning and reapiring all water damaged issues in our basement. We got our basement back in order,clean, fresh and organized. We happily recommend their great services to others.

Approximate cost of services:
$3,500.00
6 of 6 people found this review helpful.
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Company Response

Thank you so much dear Mr. Rubin for your excellent review. We are very glad we could help in your situation. We are very proud and glad that we met your expectation. It was our pleasure to work with you. We appreciate your business and your feedback. All the best of luck with your son's University,.. We are looking forward to provide our cleaning and restoration services to you in future in happier occasions. Thanks for our restoration services recommendation.
5 Star Cleaning Operational Team

Andrew from Toronto
Andrew from Toronto
1 review Toronto, ON
8/10

Carpet Cleaning

I used 5-Star Cleaning to clean our store carpets. I called to get a quote which I found to be a bit pricy but still competitive. 5-Star was efficient and fast - so fast in fact they cleaned the our carpets much sooner than anticipated. To make up for this error 5-Star stored our carpets for a month free of charge. They were great to work with and I would recommend them to other businesses in the area.

Approximate cost of services:
$800.00
5 of 5 people found this review helpful.
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Company Response

Thank you so much Andrew finally for taking time and writing a great review on our cleaning services. Our customers really like our quick and quality professional rug cleaning services in 5 business day. It is our pleasure to do business with you annually. Looking forward to provide our outstanding cleaning and restoration services to you in near future. We greatly appreciate your ongoing support and business.
All the best. Enjoy your summer.
5 star Cleaning Management Team

liliahmadi22 .
liliahmadi22 .
1 review Aurora, ON
10/10

Water Damage In Basement

The job was professionally done I also should mention the price was reasonable.I recommend this company to anybody who wants to get good result .

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much dear Lilli for your review and your business. We appreciate your referral. Looking forward to provide our green cleaning and restoration services to you in future.
5 Star Cleaning Operational Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.