5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
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96%

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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (496 reviews)

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Private User
Private User
Private User reviews Markham, ON
10/10

Water damage repair

We had lots of water come through the foundation during a heavy rain storm. 5 Star Cleaning answered and arrived to our home very fast. They explained the process in detail and were very helpful. Danial made sure everything was dry and safe before the project was complete. I recommend their services for water damage.

Approximate cost of services:
$2,500.00
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Company Response

Thank you so much for your feedback. We take pleasure in helping our customers, especially in times of emergency. If you would like to use any more of our services, please visit 5starcleaning.ca for more information. To contact us you can call 416-315-7562 or info@5starcleaning.ca

Private User
Private User
Private User reviews Toronto, ON
10/10

Post renovation cleaning

Excellent customer service. Cleaners did really good job. I definitely recommend them for cleaning. Cleaners arrived on time and did not waste any time.

Approximate cost of services:
$550.00
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Company Response

Thank you so much for your great feedback on our post renovation cleaning. It was our pleasure to provide our cleaning services. We greatly appreciate your referral and prompt communication and co-operation with our cleaning team, All the best in your new clean home and with moving today.

5 Star Cleaning Team
Tel: 416 315 7562 & Toll-Free# 1855 697 9889
info@5starcleaning.ca
https://5starcleaning.ca

Private User
Private User
Private User reviews King City, ON
10/10

upholstery

The pillows were cleaned on the spot and there was no strong scent. The staff were friendly and on time. They worked quickly and efficiently. I would definitely recommend this service to anyone looking for upholstery cleaning.

Approximate cost of services:
$200.00
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Company Response

Thank you so much for your feedback and great review. It was our pleasure to provide our upholstery cleaning services.
For more information on our services,
visit: https://5starcleaning.ca
call: 416 315 7562
email:info@5starcleaning.ca
5 Star Cleaning Team

Best of luck with your project!

Private User
Private User
0 reviews Toronto, ON
10/10

Bathroom flood carpet drying

I was in a panic when we came home to realize our bathroom have flooded during a building hot water fix. Luckily, the team was able to arrive within the same evening to fix. Each time they come in they've been courteous, professional, knowledgeable and quick. We appreciate them for helping us with this time sensitive issue. 5 stars!

Approximate cost of services:
$2,500.00
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Company Response

Thank you for your feedback and your excellent review! 5 Star Cleaning loves helping our clients with emergency projects. For more information on our services, visit: https://5starcleaning.ca
call: 416 315 7562
email:info@5starcleaning.ca
Best of luck with your project!
5 Star Cleaning Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Scotchguarding

5 start cleaning was professional, quick and thorough. My couch was well taken care of by your two workers and I will continue to use your services for both cleaning and scotch guarding every 6mths. Thank you for all of your help. Much appreciated!

Approximate cost of services:
$50,000.00
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Company Response

Thank you for your feedback! 5 Star Cleaning loves helping our clients with upholstery projects. Best of luck with your project!
For more information on our services,

visit: https://5starcleaning.ca
call: 416 315 7562
email:info@5starcleaning.ca

5 star Cleaning Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Post Reno cleaning

I desperately needed my basement cleaned after replacing the floor. I spoke to Lisa on a Tuesday and was able to schedule a crew for the Saturday. I appreciate this type of turnaround. Communication was frequent before and after the appointment. As for the quality, my basement has never been cleaner. Every nook and cranny was scrubbed. -Andy

Approximate cost of services:
$500.00
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Company Response

Thank you for your feedback Andy! 5 Star Cleaning loves helping our clients with post-renovation projects. For more information,
visit: https://5starcleaning.ca
call: 416 315 7562
email:info@5starcleaning.ca
Best of luck with your project.
5 Star Cleaning Team

Best of luck with your project!

Private User
Private User
0 reviews Toronto, ON
10/10

Great job!

The crew was great and provided a great thorough clean of the premises. Great job!

Approximate cost of services:
$749.00
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Company Response

Thank you for your feedback! 5 Star Cleaning loves helping our clients with post renovation projects. For more information you can visit our website at 5starcleaning.ca. Best of luck with your project!

Zhenya in Toronto
Zhenya in Toronto
3 reviews Toronto, ON
10/10

Post-Construction Cleaning

I hired this company to do a post-construction cleaning on our new home, as we did some renovations prior to moving in. The cleaning ladies showed up on time, and did an excellent job, paying attention to detail, staying extra to ensure they do a good job on the entire house. They brought all their own cleaning supplies. Home was dust-free and sparkling. Highly recommend! Side note: I dealt with Danial when booking and he was very friendly and accommodating - we had to change the booking date on short notice because our renovation behind and Danial was able to do that for us. Thanks for a great clean!

Approximate cost of services:
$600.00
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Company Response

Thank you so much dear Zhenya for your feedback on our post-construction cleaning services. It was a pleasure to provide our services. We greatly appreciate your referral.
5 Star Cleaning Team
https://5starcleaning.ca
info@5starcleaning.ca
Tel: 416 315 7562

Ravi
Ravi
2 reviews Toronto, ON
3/10

Not Good Enough

Got 5 Star Cleaning because I wanted expertise for a post reno cleaning, but I just found I didn't get that for what they charge (which is significantly higher than regular cleaning people charge). Instead of sending 3 people, only two people came from 5 Star, and they did a normal job at a slower pace than other cleaners I've used in the past. Also, there were latex paint drops that 5 star couldn't remove (although they did remove some). Overall, it just felt like a lack of expertise compared to how they promote themselves and charge.

Approximate cost of services:
$1,000.00
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Company Response

Hi Ravi, thank you for feedback. Our crew was able to do a lot of good work that day, extreme amounts of dust were removed from flooring, washrooms and kitchen. Our crew explained the risk and difficulty of removing paint caused by your painter can damage the floor. All of our pricing is explained and listed multiple times in the emails and phone calls leading up to the project. It's unfortunate we didn't meet your expectation. We always strive to provide the best service. You can always reach out to us at 416-315-7562

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Excellent service

Great service. They came at time and completed in time and would definitely recommend them.

Approximate cost of services:
$180.00
Was this review helpful?
Company Response

Thank you so much for your feedback! It was a pleasure providing our services!
visit: https://5starcleaning.ca
call: 416 315 7562
email:info@5starcleaning.ca
Best of luck with your project.
5 Star Cleaning Team

Best of luck with your project!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
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