Kitchen and Basement Renovation
- Approximate cost of services:
- $65,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
Kitchen and Basement Renovation
Thank you Arin for taking out time to rate my services. I really appreciate it as I know that you are extremely busy with work. We truly enjoyed working for you and elated that you liked our workmanship. Best of luck to you and family in 2015. Enjoy your basement!
Regards,
Rizzo
Thank you for your kind words. It was real pleasure working for you. I am glad you liked our services and just want to let you know that we will be there if you need us.
Regards
Thank you for rating us and I will let Rizzo know to start at 7:30 am instead :)
Olivia
Sorry that we disappointed you but would definitely like to explain what had happened and what my clients could have done to prevent all this. The flooring was installed in 4 days (laminate floors and ceramic tiles). Laminate that they bought was so brittle and cheap that it kept on breaking so was ceramic. They stepped on freshly set tiles thus shifting few of them. Its the trim that caused most of the delays. They bought two different kinds of trims but failed to mention that to us. First day to install trims, we came across non sanded walls, doors missing door jambs, home made 1" door shims. We asked them to sand the walls for better finish. Second day we went to install trims; we came across all rooms full of garbage and their tools all over. Third and final day, they misplaced screws and gone to work without any instructions. Then when we ran out of material upon when I called them and asked them for more material. My clients asked me to buy it from home depot. I told her that we had been there for three times and cannot do this for $375. She not only did not pay us for all trims we installed but also left negative review. We took the pictures and made a small movie in case someone wants to see it.