The Mold Guy, Mold Detection & Removal

Mold Detection & Removal
Toronto ON M6R 3B9
Write a Review
Write a Review


HomeStars
Mold Detection & Removal
The Mold Guy, Mold Detection & Removal
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for The Mold Guy, Mold Detection & Removal

Average customer rating:
9.8 10 (720 reviews)

Sort by

Andrew in Toronto
Andrew in Toronto
1 review Toronto, ON
10/10

Mold testing and removal

Great customer service, from Brittany and Phillip, the job was completed in half a day which was great. I was able to call Phillip and get clarification on question I had the same evening. After the job was done I received a report with before and after pictures, and also received a follow up call the next day to see if I was happy with the service. Would definitely recommend them for anyone with Mold issues.

Approximate cost of services:
$1,977.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Good morning Andrew, We are so glad that you chose" The Mold Guy"for your mold remediation project. We are are always here to help educate our clients Thank you Kay, Brittany and Phil.

David in Toronto
David in Toronto
1 review Toronto, ON
10/10

Mold removal from attic

The two guys that did my work were thorough and professional. They showed up on time. I also like that they were patient and clear in their responses to my many questions.

Approximate cost of services:
$1,800.00
Was this review helpful?
Company Response

Good morning David, It was so nice to work with you too! We are so fortunate to have customers like you. Thank you for choosing " The Mold Guy" for your attic mold removal. Thank you Kay & Brittany and your team lead Johnny!

Private User
Private User
Private User reviews Newmarket, ON
10/10

Attic mold issue

Attic mold was discovered in a family home that was currently for sale. I called at 3:30 pm to request a quote on removal, and had a quote and the job complete, with pictures and clearance certificate by 10:00 am the following day!
Prompt, professional and informative service.
Thank you.

Approximate cost of services:
$2,100.00
Was this review helpful?
Company Response

Thanks Private user. So glad to help!! We understand that real-estate transactions are time sensitive. The company will always respond quickly- whenever possible to remove the mold. Thank you very much for taking the time to write us such a wonderful review. Thank you Thank you Kay.

Xiaomei in Toronto
Xiaomei in Toronto
1 review Toronto, ON
10/10

Professional, proficient service!

I found the mold in the cool room, I called them! The next day the professional mold inspector came for the assessment and gave me a detailed plan for this! The most wonderful thin is the next day , the mold guys worked and gave me a very clean cool room! Thank you guys!

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

You are so welcome. Thank you for wiring us such a nice review and Thank you for choosing " The Mold Guy" for your cold room mold removal project.Kay

Laura in Toronto
Laura in Toronto
3 reviews Toronto, ON
10/10

Mold Removal Attic

Great service right from the beginning. Receptionist took a lot of time to explain what needs to happen and answer all of my questions. Phil & Diego were on time, polite and efficient. The report was emailed to me the next business day and the before & after pictures they took were amazing. I feel confident the job was done correctly.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Thanks Laura, so nice to hear happy customers after a mold issue has been remediated. Thanks again!...Cheers...Ross

Kath
Kath
6 reviews Toronto, ON
0/10

Closet mold in basement

I called the company to schedule the service to remove a small bit of mold from a closet. Two guys came removed it and charged for a 1/2 day even thought they were here doing this job from 8:15-9:45. I have never written a poor review but wanted to make sure that others didn't fall into the same trap of the minimum half day which was never explained.

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

Hi Kath, A Zero for being on time, on budget, no extras and a quality job? Unfortunately we don't renegotiate the pricing after the job has been completed but you still managed to received a $150 discount. All in all a successful day I'd say.

James in Vaughan
James in Vaughan
1 review Vaughan, ON
10/10

Mold Removal Attic

Our company is Mond Design Build, we do general contacting. We found mold in one of our clients attic. Within 24 hours of finding it we were able to come to an agreement and get the issue re-mediated. Not only are our clients happy that there home is mold free, it allowed us to stay on schedule for the remaining work. Highly impressed and will be using them for any future mold issues we come across.

James - Project Manager, Mond Design Build

Approximate cost of services:
$2,800.00
Was this review helpful?
Company Response

Thanks James, we have a good staff and are able to respond quickly in most situations...happy this was one of them...Cheers..Ross

Private User
Private User
Private User reviews Brampton, ON
10/10

Mold inspection

I had suspected mold growth in my basement as a result of water leaking from the furnace. After contacting and waiting for a couple of contractors to come in remediate, I finally called the Mold Guy. Within 1 day, an inspector was on site to remediate the situation. Was impressed.

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you, quite often the mold problem is a small one and can be taken care of right away...glad this was one of them...Cheers..Ross

CNA in Toronto
CNA in Toronto
1 review Toronto, ON
10/10

Going above and beyond!

If you look up the meaning of "Going above and beyond" The Mold Guy will be the description! AMAZING all round. Best people I've ever dealt with. Professional, knowledgeable, caring and worth every penny!

Approximate cost of services:
$450.00
Was this review helpful?
Company Response

Thanks CNA, We do our best to please, it's nice to have good customers as well...Cheers...Ross

Private User
Private User
Private User reviews Toronto, ON
10/10

Basement mold

Ross, Mike, Phil and Diego were all great to deal with and the cleanup was well done, quick and efficient. They had a wealth of good advice and I was pleased to see that the basement was immaculate when they finished.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

We're full of good advice :). Glad you were pleased with our services....Cheers..Ross

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Mold Guy, Mold Detection & Removal

Mold Detection & Removal (Mold Inspections and Mold Removal) (Mould Inspections and Mould Removal)
We are a IICRC Certified Firm (the Gold Standard in Restoration). Our Mold Inspections, Indoor Air Quality Testing and Mold Removal services in Toronto and the surrounding GTA have been developed with years of practical experience and ongoing education. Our goal is to provide great service above and beyond that of our competitors.

From the first call to project end you can expect:

+ Easy Communication
+ Honesty
+ Reliability
+ Trouble Free Process
+ A Commitment of Excellence
+ A team that strives to save you Time, Money and most important, disruption to your personal life or place of business.

At The Mold Guy we’re not satisfied, unless you are! The Mold Guy prides itself in being your ethical Mold Inspections and Mold Removal professionals for Toronto and the surrounding GTA.

Once you suspect a Mold problem and make that first call you will talk to one of our Mold Professionals that can quickly help you understand the extent of the problem and schedule a Mold Inspection at a convenient time for you. We make the process systematic and most of all, calm and efficient.
Our Mold Detection (mould detection) Service starts with a Certified Mold Professional onsite to evaluate the extent of any Mold related problems.
Our Mold Inspectors will educate with mold facts which hopefully helps you relax and understand what’s next.
We will provide a written quote and go over the scope of repairs with you and make sure all your concerns have been addressed.
At The Mold Guy from top to bottom beginning to end, taking pride in what we do is our standard. We really do care! We’re not going to send anyone to work in your home or business that we wouldn't want working in ours. We believe in taking care of your home as we would take care of ours. Therefore as a company, we know you are getting the highest level of care and service which starts by talking to a company representative that knows Mold, not an answering service. We look forward to hearing from you!

CATEGORIES
Mold Detection & Removal
SERVICES
Mold Inspection, Indoor Air Quality Testing, Thermal Imaging, Mold Removal.
SPECIALITIES
Mold Inspection Mould Inspection Mold Removal Mould Removal Indoor Air Quality Testing
WEBSITE
http://www.moldguy.ca
YEAR ESTABLISHED
12
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Cheque, Visa, MC, American Express
LICENSES
Certified Home Inspector, Certified Residential Mold Inspector, Commercial Building Mold Inspector,
MEMBERSHIPS
internachi, IAC2, MICRO, IICRC Certified Firm
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.