The Mold Guy, Mold Detection & Removal

Mold Detection & Removal
Toronto ON M6R 3B9
Write a Review
Write a Review


HomeStars
Mold Detection & Removal
The Mold Guy, Mold Detection & Removal
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for The Mold Guy, Mold Detection & Removal

Average customer rating:
9.8 10 (719 reviews)

Sort by

Ralph Walton from Toronto
Ralph Walton from Toronto
2 reviews Old Toronto, ON
10/10

Basement Mold removal and remediation.

We had water damage from that July rainstorm and contacted MoldServices for a quote. Ross showed up quickly and on time, did a thorough inspection and found water where others hadn't. He gave a prompt and reasonable quote and his great crew were in and did a terrific job of removal and remediation. Ross explained in detail the remediation process and was always available for questions too. I would recommend this company to anyone who asks.

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Thanks Ralph, must say it was one of our more interesting jobs this year but we managed to get it done, thanks for the work Ralph......Cheers....Ross

Daniel from Toronto
Daniel from Toronto
2 reviews Old Toronto, ON
8/10

Removal of floor, baseboards, drywall

These guys tore out a bunch of damaged basement finishing from my basement after the flood in Toronto this year. They were able to attend on very short notice and got everything done quickly and professionally. I highly recommend them.

Approximate cost of services:
$1,600.00
Was this review helpful?
Company Response

Thanks Daniel, hope you won't need us again but if you do, it would be our pleasure.....Cheers...Ross

10/10

Mold Remediation in Cold room

When we bought the house a few years ago, the cold room was finished. I am not an avid fan of finishing a cold room, but I figure the previous owner must have done it properly since I did not detect any mold or any smell. Later on, I started noticing some surface mold. I bought some chemical and started cleaning. As years went on, it was getting worse and worse to the point where the smell was now really bad.
Long story short, made a call to Mold Services, Ross came in the next day, quick assessment and confirmed humidity on walls and ceiling. Since he was already at the house, he took the time to check other areas - Attics, second cold room and gave me a pass.

The moldservices.ca team - Lucas, Alan and Matthew came in and did an AMAZING job cleaning the cold room. They prepared a working area to make sure that the rest of the house was protected from the mold spores. The whole process is dust free. At the end of the job, Matthew went ahead and vacuumed the work areas and the pathway to and from the front door. WOW. This is what every contractor should learn - treat your customer house like it is yours and you will have repeat customers.

Thank you to the moldservices.ca team for treating my home like your home and helping my family live in a safer environment. I would highly recommend this company to anyone looking to address any mold issues.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thanks David, Desiree, thank you for the work, many home owners see the cold room as a blank canvas and want to create something a little more functional. Cold rooms were designed for mason jars full of preserves. they aren't waterproofed so they leak, they don't have a protective roof just a concrete slab so they leak. Keep all porous materials out of the cold room and you won't need our mold removal services again.......Cheers....Ross

mike  from Scarborough
mike from Scarborough
16 reviews Scarborough, ON
10/10

mold

Professional, expedient, stress relieving. Words cannot express my gratitude to Kay and Ross. I highly recommend them. I was living in fear because of what another mold company had told me. Ross in minutes explained that what I was told was not true and that I and my home were not in danger. Thanks you so much.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thanks Mike, I'm very happy you were able to enjoy the rest of your day without thinking about mold.....on the other hand that's all I do from start to finish....Cheers...Ross

George Carr in Etobicoke
George Carr in Etobicoke
5 reviews Etobicoke, ON
10/10

Mold in a cold room in my basement

Ross, a certified mold inspector and re mediator came to my home, assessed my mold situation, and advised me on how to solve the problem myself. He also offered to resolve the problem if I did not feel comfortable doing it. What an amazing company. The tell you how to solve the problem and offer to do it for you if you do not want to do it yourself. He even told me which specific products to buy and how to use them. Talk about an honest up front company, well this one is it. Thank you, thank you, thank you. If you have a mold problem or even a question about mold, this is the company to call!!!
George Carr

Approximate cost of services:
$150.00
What could this company do to improve their services?
Nothing, they are great, honest and have a high degree of integrity.
Any advice to offer fellow homeowners facing a similar project?
Call this company!!!
Was this review helpful?
Company Response

Thanks George, I gave you the detailed step by step because I knew you were quite capable of handling this project yourself, it's not for everyone and that's where I come in. Hope it all went according to plan....Cheers...Ross

Linda from Scarborough
Linda from Scarborough
3 reviews Scarborough, ON
10/10

mold removal

My first interaction was with Kay who was very pleasant over the phone and because they were extremely busy I emailed pictures of my basement room that had the mold and she gave me a quote right away. Lucas and another worker(sorry cant remember his name) did an amazing job removing all the mold and the framing as well. Thank you so much. Highly recommend this company!!!!

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thanks Linda, everyone seems to enjoy Lucas and Alan's work, we'll add you to the list.........Cheers......Ross

CC
CC
8 reviews Etobicoke, ON
10/10

Mould removal

I am absolutely amazed and grateful at how hard these guys work. Kay orchestrated some emergency mould removal for us (she's absolutely amazing by the way - such a delight to interact with her). We had Lucas and Alan come (at 4 am!!!!) over to remove some extensive mould that had accumulated in our roof and they did an amazing job. The before and after photos really show the difference. I highly recommend these guys. They're professional, approachable, they know what they're doing, they work hard and they have competitive pricing.

Approximate cost of services:
$1,700.00
Was this review helpful?
Company Response

Thanks Chosrus, you forgot to mention that they start mold removal in the attics at 4am. Glad you were happy....Cheers.....Ross

kathy from Toronto
kathy from Toronto
3 reviews Toronto, ON
10/10

mold removal from basement

Ross and his crew were fantastic. They were very professional and did the work very quickly and efficiently. As well, Ross's quote was a lot more reasonable than some others I received because he really took the time to examine the basement carefully and only do the work that 'really' needed to be done. He also gave me some great advice on how to waterproof other parts of our house which ended up saving us a lot of money. He was a huge help to my family and a pleasure to work with. I really felt like he had our best interest in mind and really wanted to help us out.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thanks very much Kathy, we strive to remove mold at a reasonable price all the while taking no short cuts, our customers seem to appreciate that......Cheers......Ross

Charlie Dalton from Toronto
Charlie Dalton from Toronto
4 reviews Toronto, ON
10/10

assessment for mold removal

Ross Sullivan saved our basement! Following the epic summer storm and basement flooding, Ross came to our home in a timely manor and was the total professional .... assessed what our mold removal needs were and advised us how to proceed, with out doing the full on removal process which was not required. I would not hesitate to highly recommend Ross and his team. Thanks again, Charlie

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Glad you were pleased, I just couldn't bring myself to remove that beautiful floor.....Cheers.....Ross

Frank from North York
Frank from North York
1 review North York, ON
10/10

Mould removal

It was a great experience working with Ross and his team (Lucas, Alan, Kay). Highly recommend MoldService.ca as I'm convinced that this is the only company that you need to talk to if you found Mold in your home.

I recently found mould in the attic, which have been checked for years. I did some research and called a few companies to give me an estimation based on the condition. Although most of the companies sent people over to do an estimation, Ross was the only person, who got into attic and did a complete check before giving me an estimation, which was lower than the other companies asked for. Ross also explained to me in detail about the possible causes and solutions in my case.

The team come over early in the morning as scheduled. They cleaned all the mould and spent extra time to address all the possible issues. I am extremely satisfied with their work and feel fortunate that I can have Ross and his team to help out.

Approximate cost of services:
$1,700.00
Was this review helpful?
Company Response

Thanks very much Frank, I hope you are enjoying your new home.....Cheers.....Ross

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Mold Guy, Mold Detection & Removal

Mold Detection & Removal (Mold Inspections and Mold Removal) (Mould Inspections and Mould Removal)
We are a IICRC Certified Firm (the Gold Standard in Restoration). Our Mold Inspections, Indoor Air Quality Testing and Mold Removal services in Toronto and the surrounding GTA have been developed with years of practical experience and ongoing education. Our goal is to provide great service above and beyond that of our competitors.

From the first call to project end you can expect:

+ Easy Communication
+ Honesty
+ Reliability
+ Trouble Free Process
+ A Commitment of Excellence
+ A team that strives to save you Time, Money and most important, disruption to your personal life or place of business.

At The Mold Guy we’re not satisfied, unless you are! The Mold Guy prides itself in being your ethical Mold Inspections and Mold Removal professionals for Toronto and the surrounding GTA.

Once you suspect a Mold problem and make that first call you will talk to one of our Mold Professionals that can quickly help you understand the extent of the problem and schedule a Mold Inspection at a convenient time for you. We make the process systematic and most of all, calm and efficient.
Our Mold Detection (mould detection) Service starts with a Certified Mold Professional onsite to evaluate the extent of any Mold related problems.
Our Mold Inspectors will educate with mold facts which hopefully helps you relax and understand what’s next.
We will provide a written quote and go over the scope of repairs with you and make sure all your concerns have been addressed.
At The Mold Guy from top to bottom beginning to end, taking pride in what we do is our standard. We really do care! We’re not going to send anyone to work in your home or business that we wouldn't want working in ours. We believe in taking care of your home as we would take care of ours. Therefore as a company, we know you are getting the highest level of care and service which starts by talking to a company representative that knows Mold, not an answering service. We look forward to hearing from you!

CATEGORIES
Mold Detection & Removal
SERVICES
Mold Inspection, Indoor Air Quality Testing, Thermal Imaging, Mold Removal.
SPECIALITIES
Mold Inspection Mould Inspection Mold Removal Mould Removal Indoor Air Quality Testing
WEBSITE
http://www.moldguy.ca
YEAR ESTABLISHED
12
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Cheque, Visa, MC, American Express
LICENSES
Certified Home Inspector, Certified Residential Mold Inspector, Commercial Building Mold Inspector,
MEMBERSHIPS
internachi, IAC2, MICRO, IICRC Certified Firm
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.