The Mold Guy, Mold Detection & Removal

My wife and I bought our first home over a year ago with an improperly finished and insulated cold cellar that we knew had mold from the smell upon our first home inspection. We originally got, what I felt was, a pretty high quote from another company so we sealed the room and put the job off. This year I knew it couldn't wait any longer and I'm so thankful I looked on homestars.com. After reading all the positive reviews, I called moldservices on Saturday, Ross came on Sunday and gave an honest assessment and we booked him in within a few days. The day of, he and another worker (didn't get his name, sorry!) arrived a little early which is always good, worked extremely hard and got the whole cold cellar gutted and mold free in the time quoted and with the right equipment. They were up against some pretty nasty bugs and fungus which they handled no problem (much respect!). All for an excellent price, with courteous service.
After the removal, Ross was up front and said the space is unusable in its current condition, due to a poor build of our front deck which isn't properly sealed and allows water to seep into the cellar. This also has caused damage to the grout on the cinder block foundation. He showed me the main areas of concern which I may be able to seal from the outside with some caulking, and suggested leaving a dehumidifier in the room to keep moisture at bay. He also noted that mold doesn't grow on cement so I won't have to worry about any mold coming back. Finally he assured me that as long as the moisture is monitored it won't affect the rest of the basement, which is comforting.
All said and done, I will highly recommend Ross and his team to anyone who finds themselves in need of mold removal. I'm glad my wife and I now know the true nature of what was behind the drywall, and while it's not pretty, we know what we're up against.
Thanks!!

What great fast, courteous and very cost freindly service. From our first contact Kay that helped us out even when I gave her the wrong phone number to Ross that has the utmost professionalism which made this very scary process easy.
WOW less than 24 hours turn around. Thank you Ross and Group

Thanks so much for the pictures, boy, they speak volumes. My family and I are utterly disgusted that we've been living with this health harzard for years. You guys did a fantastic job with the clean up. The before and after pictures are a testament to all that you did. I will definitely use the before and after pictures to refer other people for your services.
Thanks for a good job well done.
Sincerely,
Naomi

Nothing but positive experience from the moment I spoke with Kay to the moment Ross left our house! Kay, a true pleasure to deal with, explained all available options to us over the phone and booked an appointment for the following day. Ross arrived on time and I very much appreciated his politeness and professionalism. He was extremely thorough, explained his methodology and did not protest at my request to smell the wall (which I thought perhaps smelled like mold :) I also very much appreciated when Ross went out of his way to inspect our basement and the attic, sharing his tips and observations throughout the way. I highly recommend MoldServices to all. Thank you Kay and Ross for such a positive experience.

Ross and everyone at Moldservices.ca were outstanding. Kay on the phone, got back to me asap and Ross , from start to finish was amazing! Ross was not only the most competitive price out there, but his knowledge and expertise are an added value to anyone who uses MoldServices. You can not do better than Ross for this type of service. One of the best experiences I have had as a homeowner with service, honesty, integrity and quality of work! Definitely go with Ross!

We moved into an older home and had concerns about mold and air quality. Ross came and spent a few hours with us and put all our fears to rest. There are a few simple things we need to do, but we have nothing to worry about. He is honest, down to earth, and puts you at ease. I HIGHLY recommend that you call Ross if you have any worries about mold. He just made my day!

We called a Company to come and investigate a mould problem in 1 of our bedrooms - no response. Called MoldServices.ca & they came by as per my schedule. Investigated, determined the source & reco'd a solution & Company to implement the solution. Sent the pictures to save me a trip up the ladder! Great service. Thanks Ross.

By far the very best contractor I have ever worked with. Ross was extremely helpful, patient, answered all my questions in layman's terms so I could understand him. All work completed on time and to my complete satisfaction..thanks Ross.

We recently hired Ross and his MoldServices.ca crew to do a job that was overdue. We knew we had mold in our cold room / walk out on the back of our house, and realized that water had seeped into a few spots in the hallway that connects our main basement room to the cold room. Beyond that, we weren't sure how large or small a job we were looking at, and were of course concerned about related costs. The house was built around 1910 and renovated before we bought it, but not terribly well, so we didn't know what might be found. Of the people and companies we had out to assess the problem and give a quote, Ross was the most specific and helpful. He took the time to answer many related questions, and provided what we felt was a fair quote. He and his team arrived exactly at the stated time to do the work, did exactly what they'd said they would, and answered all questions with patience. They put in a long day (8am-6pm), brought in air scrubbers, and used natural (ie. non-chemical) and effective products to get the job done. When we saw the time and work involved, we felt even more satisfied both with the job and the price. I wouldn't hesitate to recommend this company and would definitely hire them again if we run in to more mold in future. Thanks guys!

Ross came by for a service call to assess my attic for mold. I had several other companies in to look at it and it sounded quite dire. Ross took the time to explain to me what was causing the issue, how serious it really was (it wasn't) and overall was very honest, even though he could have totally played it up as his competitors did. The fact that he is a home inspector gave me a lot of comfort in his recco In the end, Ross saved me considerable angst and money and we will definitely be using him in the future.