Valley Countertops Ind. Ltd.

Countertops
Abbotsford BC V2T6X4
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Countertops
Valley Countertops Ind. Ltd.
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46%

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Reviews by rating (past 12 months)

Reviews for Valley Countertops Ind. Ltd.

Average customer rating:
5 10 (40 reviews)

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Private User
Private User
Private User reviews Calgary, AB
10/10

Kitchen countertops

Valley countertops are so professional and helpful. When they came for installation, they really did a good, nice and clean job and finished it super fast. We are so satisfied with their quality of countertops and installation.

Approximate cost of services:
$3,500.00
1 of 1 people found this review helpful.
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Company Response

Its great to hear we did a great job in your home. Thanks so much for the good feedback.
Sincerely,
Brad
Valley Countertops Industries

Lindell in Surrey
Lindell in Surrey
1 review Surrey, BC
10/10

project

Valley Countertops were very friendly people. I visited their showroom to choose a colour and the staff were helping in matching my floors. Overall excellent service and reasonably priced. I would recommend to anyone renovating their kitchen

Approximate cost of services:
$8,597.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Lindell,
We are extremely pleased and proud to receive your kind comments. We work very hard to give the very best in service and quality to all customers.
Happy you love your kitchen!
Sincerely,
Brad Grosjean
Valley Countertops Industries

Jeese in Toronto
Jeese in Toronto
1 review Surrey, BC
10/10

Kitchen Renovation

My parents had their kitchen countertops replaced recently from the friendly people at Valley Countertops. They came to our house, measured and gave us a fair quote based on what we needed to have done. Kitchen looked beautiful and we could not be more pleased. Would definitely use their service again.

Approximate cost of services:
$4,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Jeese,
I'm very pleased you love your new countertop. Happy New Years!

Private User
Private User
Private User reviews Langley, BC
10/10

Good Service

My husband and I used Valley Countertops to resurface our Kitchen countertops. We got 4 quotes and they were the cheapest and did a great job. If you're getting new countertops I would recommend at least giving them a call.

Approximate cost of services:
$7,000.00
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Company Response

I glad to hear everything from the measurement to the install went so well, we pride ourselves in doing the very best for all our customers.
Thank you,
Brad Grosjean
Valley Countertops Industries

Private User
Private User
Private User reviews Abbotsford, BC
10/10

Kitchen Renovation

We had a major renovation done on our kitchen this year (walls moved, new flooring, cabinets the works). When it came to the countertops we had a particular colour and look we wanted and Jenny at VCI was incredibly helpful in helping us achieve that.
I was a little concerned about the sink cutout, as it had to be perfect for the integral sink mounting, but I couldn't be happier.
The installers were professional and courteous and made sure to leave the place spotless.
I would definitely recommend this company.

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
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Company Response

Its wonderful to receive your great review. Jenny is very proud and so are we that your install went so smoothly. We work hard to make every install a great experience.
Sincerely,
Brad Grosjean
Valley Countertops Industries

Matt in Abbotsford
Matt in Abbotsford
1 review Simcoe County, ON
10/10

Kitchen Countertops Purchase & Install

I spoke with Jenny to get a price for a new kitchen reno I was working on. Because I had moved walls, and added twice as many cabinets, I was suprised with the final estimate price and decided to go ahead with a template.
Dave, their template guy spent three hours in my home, carefully templating and drawing out the new countertops with his laser powered laptop. Continually fielding questions from my wife, we were both satisfied with the final design.
After two weeks, the install team arrived with the countertops and spent most of the morning carefully installing them. The final result is amazing and we're both really happy with the final outcome.

Approximate cost of services:
$8,900.00
1 of 1 people found this review helpful.
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Company Response

Hi Matt,
Thank you for leaving a review. The team here at Valley Countertops is thrilled to hear such good feedback. Have a wonderful holiday season.
Sincerely,
Brad
Sales & Marketing
Valley Countertops

Debbie in Abbotsford
Debbie in Abbotsford
1 review Abbotsford, BC
10/10

recent project

I wanted to give a huge thanks to Jenny and her team at Valley Countertops. What a great job you did on our new countertops. They are absolutely beautiful. It was a very smooth process from placing our order to the install. I would recommend Valley Countertops to everyone.
Thanks,
Debbie

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Debbie,
Thanks for the great feedback! We pride ourselves on exceptional service and work extremely hard to meet all customers expectations, so glad to hear we met yours.
Happy Holidays,
Brad Grosjean
Sales & Marketing

Ryan in Innisfail
Ryan in Innisfail
1 review Innisfail, AB
0/10

Very poor install

Ordered cabinets and counter tops from home depot. Homedepot was actually excellent to deal with and the kitchen designer was very helpful.. now the counter finally arrive and guess what the flush mount sink is cut incorrect and the sink barely fits in.. it looks awful and is help up with metal strapping that is screwed into the cupboards which is pulling out..
Very poor installation and customer service is a joke.. stay away from these clowns.. they have a poor rating for a reason ..

I would never use them agin and can't stress enough that others avoid them

Approximate cost of services:
$4,500.00
1 of 1 people found this review helpful.
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Company Response

Hi Ryan,
Sorry to hear about your bad experience. "We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.” If you'd like to discuss this further, please contact me directly customercare@valleycountertops.com
Sincerely,
Brad
Sales & Marketing
Valley Countertops

Kevin in Surrey
Kevin in Surrey
1 review Abbotsford, BC
0/10

Kitchen countertop replacement

1. It took them 3 months to get the project going, after few phone calls, they started working.
2. But guess what, the sink cut out is incorrect, the installers did not put the sink back as they were supposed to. I could not fix the sink back.
3. terrible customer service, difficult if not impossible to find someone to come over and help.
4. Third person came over to "fix" the mess, didn't even bother to call me back today as he promised yesterday.
Word of advice, run away from those people, run fast and away. Find some other company and don't use those people even if it were the last business on this world!

Approximate cost of services:
$2,200.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Valley Countertops Ind. Ltd.

Valley Countertops Industries of Abbotsford, British Columbia Canada has been supplying quality surfacing work and countertops to the Canadian wholesale and retail community over 25 years! Whether you are a home owner looking to update your families kitchen, a designer with a condo project or a contractor with a commercial ...
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