Natural Elements Home, Lawn & Property Services Inc.

Landscape Contractors & Designers
Oakville ON L6H 4L1
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Landscape Contractors & Designers
Natural Elements Home, Lawn & Property Services Inc.
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78%

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Reviews by rating (past 12 months)

Reviews for Natural Elements Home, Lawn & Property Services Inc.

Average customer rating:
9.8 10 (118 reviews)

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Penny Smith from Oakville
Penny Smith from Oakville
5 reviews Oakville, ON
10/10

Fall Pruning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I contacted Natural Elements based on their excellent reviews. I am now proud to add one. Dan (owner and operator)responded quickly to my email and was over to tour the property with me within a few days. He quoted me a very reasonable price for some extensive pruning and shaping. Although the job turned out to be more challenging than we thought, he invoiced me the original price. The work he did was exactly what I wanted and in a few hours he made the property look like a crew had spent days on it. After I finish this recommendation I will be making a list of all the other property maintenance jobs I want Dan to handle. I highly recommend Natural Elements.
Penny, Falgarwood, Oakville

Approximate cost of services:
$320.00
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Company Response

Thanks Penny! Like I said at the time, a quote is a quote and we always make good on our commitments - including pricing. Putting the customer first always pays off in the end anyway. Your review is a perfect example of that fact. See you soon!

Konrad from Oakville
Konrad from Oakville
1 review Oakville, ON
10/10

Lawn/Garden Service & Window Cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We hired Natural Elements to maintain our front lawn/yard on a weekly basis at our property in Joshua Creek in Oakville. From the initial contact, Dan was very responsive, highly professional and provided many great ideas, as well as competitive pricing. The team was also very kind in accommodating our preferred time, which was before or after our 1 year old son’s nap. Each week, they continue to be on-time, do a great job and clean up after their work. Very dependable company, with great services !! Highly recommended !! I look forward to a long term relationship ! Thank you !

PS. They also recently completed our window cleaning, which was done perfectly !

Approximate cost of services:
$74.00
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Company Response

Thanks Konrad like our marketing says "nobody's perfect....but that's our goal". Glad we delivered on the windows!

Jane Doe from Burlington
Jane Doe from Burlington
1 review Burlington, ON
1/10

yard clean up

I haven't ever been this disappointed in service. Highly overpriced for services provided. Work performed was the easy work I could have done myself (leaf blowing) and none of what I requested professional service for (weeding, lawn de-thatching). I ended up having to hire someone else to do the work.

Approximate cost of services:
$565.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We did a full Spring cleanup on this very large property that included raking the front lawn, trimming large hedges, cutting new garden bed edges, leaf clean-up and some weeding. We received no complaints from the customer regarding the work performed until weeks later when we sent the invoice at the agreed price, which was below market rates. The client said we missed weeding a small area around a tree so we went back the same day and weeded the area, along with other garden beds once again at no cost to ensure the client was happy. We followed up asking if the job was completed to her satisfaction and if there were any outstanding items we needed to address. The client was unresponsive. Our increased pressure for payment resulted in full payment for the work performed (2 1/2 months past due) and the negative Homestars review which was posted the same day. The customer made no further requests for us to follow up on any missed tasks.

KC from Oakville
KC from Oakville
1 review Oakville, ON
10/10

lawn cutting, garden work, window cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dear Dan, I just wanted to thank you again for all you do to keep our property looking great. It gives me great piece of mind knowing I can be hands-off and things just get done. You are always a few steps ahead of me and continually impress me with the quality of your work, and the fantastic people who work for you. I'm almost hesitant to write you this review because I don't want too many people to find out about your company lol. I have very high standards for my gardens, and you haven't let me down yet. Keep up the good work. We look forward to seeing you and your team this Spring.

Approximate cost of services:
$1,500.00
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Company Response

Thank you Katrina don't worry no matter how big we get we'll never change what got us that way.

Sabrina P from Oakville
Sabrina P from Oakville
1 review Oakville, ON
10/10

Garden Planting and Maintenance

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My husband and I hired Natural Elements to create gardens around the front of our new home where we had very little plant material. We interviewed several companies but NE was the only one that walked us through a design process that was easy to understand and allowed us to make informed decisions regarding what we wanted our gardens to look like. We don’t have green thumbs by any means and weren’t sure what we wanted. Rather than just spoon-feeding us suggestions NE took the time to find out what colours and textures appealed to us, and showed us plants and combinations to choose from based on OUR preferences. Not only did we get beautiful gardens, but we thoroughly enjoyed our experience with Dan and crew from the initial consultation, to planting and repeat visits for regular maintenance. This is the company to choose for lawn and garden needs in Oakville.

Approximate cost of services:
$250.00
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Company Response

Thanks Sabrina, these makeover projects that deliver instant gratification and beautiful results are always our favourite to do, but knowing you're happy with more than just the flowers and trees is equally rewarding for the crew and I. They say the kind of business you do is the kind of business you attract. I don't know how we do it but we always seem to land AWESOME clients like you. Thanks for the review and your business. See you soon for the lawn overhaul. :-)

Kelly Kluczkowski from Oakville
Kelly Kluczkowski from Oakville
2 reviews Oakville, ON
10/10

Spring Garden Work

Dan & Natural Elements helped us with our spring gardening. We really appreciated Dan's honesty on what we needed and what we didn't. It would have been easy to him to do extra work at our house, yet he said we only needed soil & mulch at front & mulch in the back. All was done on time and neatly. We will use them again this year! Somene you can trust... and your back will thank you!!

Approximate cost of services:
$350.00
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Company Response

Thanks Kelly we loved mulching your back yard and you were right on the colour choice. It looked fantastic. I remember you saying how amazing the mulch smelled when it rained and it's making me ancy to get back out into the gardens. Here's hoping the snow melts quickly...
Thank you for the review. Go Rangers!

Hrekum
Hrekum
1 review Oakville, ON
10/10

End of season yard clean up

Just as the final leaves had fallen the cold weather snapped in and we needed a crew to do the end of season clean up. They took what looked like a natural disaster and removed every last leaf and broken branch to bring the front and back yard into a very clean condition. Many thanks for the rapid response and finding that small break in the weather to make it happen!

Approximate cost of services:
$400.00
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Company Response

Thanks Chris....that was the closest we've ever cut it! Snow in the forecast....high winds....diverting the town trucks doing loose leaf collection. It was a miracle but we got 'er done! Glad you were happy and thanks for the review.

Dr. Ted Damas from Oakville
Dr. Ted Damas from Oakville
2 reviews Oakville, ON
10/10

Weekly Lawn Service, Repairs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dan and his team at Natural Elements Home provided reliable and consistent lawn care. Whenever I had questions, Dan would personally email me back within 24hours. My lawn has never looked better!! I would highly recommend their services.

Approximate cost of services:
$800.00
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Company Response

Thanks Ted glad you're happy!

Jason from Oakville
Jason from Oakville
1 review Oakville, ON
10/10

Lawn Maintenance

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dear Dan,
I wanted to express my appreciation to the staff at Natural Elements Home for the superb services I have received 2 years in a row for my lawn service. From the initial inquiry, to the on-going maintenance, lawn recommendations, and the genuine help it has been a pleasure to work with you and your company.
I invested a considerable amount of time in selecting a lawn maintainer, and what was most important to me was not the typical “sign here and away you go” but the personal attention with the weekly schedule. I am absolutely thrilled with the level of service I experience and expertise that helped give me a beautiful and clean lawn, but more importantly, peace of mind that it is done right.
Dan, you and your staff are dedicated professionals who take pride in a job well done and make Natural Elements Home a top-notch organization that stands out. I wouldn’t hesitate to recommend Natural Elements and look forward to your continued service in 2015.
Many thanks,
Jason

Approximate cost of services:
$38.00
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Company Response

Wow awesome review thanks Jason!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Natural Elements Home, Lawn & Property Services Inc.

*********Please note we service Oakville exclusively********** We are no ordinary landscape and property maintenance company. Natural Elements was created for people who believe that companies can do better. We offer multiple services to make your life easier. While we are experts in property maintenance, our core business is really about ...
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