Rjs Stone Tops

Countertops
Vancouver BC V6H 1P9
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Countertops
Rjs Stone Tops
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87%

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Reviews by rating (past 12 months)

Reviews for Rjs Stone Tops

Average customer rating:
9 10 (21 reviews)

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Marina from Pender Island
Marina from Pender Island
1 review Pender Island, BC
1/10

Granite backsplash

RJS did our countertops and backsplash. The measurements were wrong for backsplash. They outsourced to Terra Stone the cutting and installation and RJS was never there to oversee the project. The screw up with the measurements resulted in an unsightly gap which our contractor tried to fix with moulding, but I hate it. He also way overcharged for travel expenses. Very unhappy and would never recommend this company.

Approximate cost of services:
$6,000.00
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Company Response

Hi Marina
Just to respond to your comments
The backsplash was added on after measure and the sizes were supplied to me by phone and no drawings supplied normally we do not do this type of thing as we are responsible for the measure and the fitting for that I take all of the blame as it should not have been done that way and another trip to Pender Island should have been charged to the job
The backsplash was removed from the invoice so there is no cost to you and another backsplash was Manufactured for your Laundry room at no cost to you I did go to the Site on another visit at no cost to you and met with your husband check with him
I have worked with your Contractor many in the past and found him very professional and good to work with and with my last contact with him I believe the backsplash was still on ( So its free )
The Sub Contracted issue is and has always been done in this industry as most if not all of the Installation and Manufacture is usually contracted out
In this out line of your comments I believe RJS Stonetops has done as well as can be expected with the issues put before us at that time
looking forward to your response

Ivana in Vancouver
Ivana in Vancouver
2 reviews VANCOUVER, BC

First Review

10/10

Kitchen and Bathroom Countertops

I have worked with this company for years. They have consistently delivered quality service and product. RJS offer a wide variety of solid surface countertops available and have decades of industry experience. Their customer service is excellent and work ethics impeccable and I recommend them highly.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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More about Rjs Stone Tops

RJS Stonetops is a professional company specializing in the fabrication and installation of countertops for your kitchen, bathroom, entertainment room, workroom and more. With over 30 years experience in countertops and home renovations, the team at RJS Stonetops has the knowledge and insight to ensure that your countertop project is ...
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