Angel Movers & Storage Ltd

Moving & Storage
Toronto ON M2N 1E1
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Moving & Storage
Angel Movers & Storage Ltd
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Reviews for Angel Movers & Storage Ltd

Average customer rating:
9.9 10 (887 reviews)

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Michelle
Michelle
0 reviews Toronto, ON
10/10

Apartment Move

From start to finish the team at Angel Movers were very helpful and very professional! My mom was moving from an apartment in mid-town Toronto to an apartment in the west end of Toronto to be closer to family. Johan and his team provided great advice and counsel early in the process to ensure we thought of everything ahead of time so that the move day was easy and painless. And that is exactly the feeling we had on move day. Adrian and Ricardo were professional and efficient packing and unpacking in the time that was allotted for the move. They also took great care of my Mom's items and were conscientious to not leave a mess. I would highly recommend Angel Movers and would use them again without hesitation!

Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
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Company Response

Hi Michelle! Thank you for your very kind words, it was our pleasure, and honor, to assist with your Mum's relocation. We appreciate your trust, and recommendation to others.
We wish you both all the very best always.

Daryl Aitken from Toronto
Daryl Aitken from Toronto
3 reviews Toronto, ON
1/10

Terrible moving experience

On the day of the move, they refused to take my (apartment sized) upright piano because I had front steps, which I had informed them about at the time of the booking. I had to scramble and book another mover who got it done easily a few days later, but it cost extra to book the second mover and it was very stressful.
Then, after Covid related renovation delays, I was finally able to hang my art only to realize that I was missing one of 3 large TV box containing irreplaceable art that never came into my new home. They claim no knowledge of it and have done nothing about it (I did not opt for their insurance). If you have anything of value do not use them, if you must - number and count your boxes.
I really regret hiring these movers and recommend you find someone else.

I feel compelled to add a note because of their response. I was never rude, that is not true. I was scrambling to find a piano mover. I also provided accurate information about my front steps at the time of the booking. The lead moving guy just didn't want to do it, he admitted earlier to me that he'd had a tough job the day before. They did suggest an alternative mover for the piano, but they'd not be able to confirm their availability for two days and I couldn't wait because of real estate deadlines, so it wasn't helpful. My art is gone, but they don't care or take any responsibility. Moving is challenging, but Angel Movers made it much worse. If you can find someone else, I recommend you do.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Mrs. Aitken,

Thank you for sharing your experience with Angel Movers.
Yes, we did decline to move your piano for a good reason. You informed us that you have a few steps at the front door which we were fine with. There is a big difference between a few steps and a full flight of stairs with two sharp turns in them.

After our staff showed up they called an Angel Manager to come to your home to look at the full flight of stairs leading up to your front door which was on the second floor.

There were two 90 degree turns on your staircase that made moving your piano a high risk for injury. This was a serious issue for us, and we referred you to a company that could help you.

YOU REFUSED AND GOT RUDE BEYOND WORDS!
VERBAL ABUSE has no place at Angel Movers and will not be tolerated regardless of your age.

In this case we would have recommended you to Braymore Specialty Movers. They specialize in heavy and tricky access piano moves. We wish you had been honest and told us your piano was on the second floor right from the start.

Regarding your missing box: Yes, you did waive your insurance and you also waited 6 months to file a claim. Even if you did buy insurance from us, there would be no claim after 6 months.

We are a premier moving company and we conduct high end moving services for the past 15 years. Suggesting to other customers that we are dishonest is only a reflection of the authors personality and it's a true shame.

We are sorry you had a bad experience and hope you will reconsider writing the actual facts on moving day and not the bent truth the way you did here in attempt to damage our stellar reputation.

We wish you well.
Angel Management

Sonya in Toronto
Sonya in Toronto
1 review Toronto, ON
10/10

I love Angel Movers!

I love Angel Movers. I know I can rely on them to handle all my moves with ease and grace. They are so professional, and I'm never worried when they are on the job. Everyone should hire them!

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Hi Sonya!!! You are a pleasure to work with and for! We hope you enjoy your new home, let us know how you are from time to time. Thank you so very much for everything.

Cwong1229
Cwong1229
0 reviews Toronto, ON
10/10

Home move

I had a very efficient and excellent experience with Angel movers. The crew was friendly and incredibly efficient. In fact they were so efficient they were done earlier than expected and never dragged their feet to run the clock. Which I appreciated because it gave me extra time to set up my children's room for their first night in our new home. I would highly recommend Angel Movers!

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Hi CW! Thank you so very much for your kind words shared here. It was our pleasure, and honor to be of service to your family. Please continue to be happy .. and well.

Private User
Private User
Private User reviews Toronto, ON
10/10

Amazing Professional service

Incredible service! Punctual, professional, knowledgeable, wrapped furniture, and quick with a smile and a kind word during this very busy day. They made a potentially stressful day run smoothly and efficiently.
This is the second time I’ve used Angel movers, I will never use any other moving service.

Approximate cost of services:
$1,800.00
1 of 1 people found this review helpful.
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Company Response

Hi There! Thank you so very much for your kind words. We appreciate your repeat business, it is always our honor to be of service to you. We wish you all the best, always.

Kyle in Toronto
Kyle in Toronto
1 review Richmond Hill, ON
10/10

Highly recommend. Moving was a breeze!

The whole experience with this company was fantastic. Everybody was professional, and organized. Anna, helped coordinate and she did an excellent job making sure we were taken care of. The three movers we got took really great care of my stuff, showed up on time, and had a great sense of humor while doing the job. And they did it fast!

The price was right and they went above and beyond what I had experienced with another company. You wont regret going with them.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Kyle!! It was great working with/for you, it was our absolute pleasure to be of service to you. We are all touched with your kind words, and consider you like family the guys said! We wish you all the very best. Be Happy. Be Well!

TJ
TJ
4 reviews Ajax, ON
8/10

Used for a long distance move

Before hiring Angel Movers, we received quotes from several different moving companies, big and small. Angel Movers landed in the middle so we chose them. The front office staff were a pleasure to deal with and although we had issues during move day, Angel Movers ultimately addressed them and made it right.

Review has 1 previous version
Approximate cost of services:
$3,800.00
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Company Response

Thank you for your review. It was our pleasure, and honor, to be of service to you. We wish you all the best. Be Happy. Be Well.

Sheldon in Toronto
Sheldon in Toronto
0 reviews Toronto, ON
10/10

Angel Movers

I had a wonderful experience with Anna, Rickardo and Adrian! They were all excetionally kind and skilled in their jobs and even with the obstalcles that were in the way ie big pile of soil in the rental unit I was leaving and being down a elevator in the new rental area both of the men moving my belongings were kind and couteious and very efficent! I will reccomend this company to all of my friends and family!

Forgive my typo's.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Hi Sheldon! It was our honor, and pleasure, to be of service to you! We are happy you were more than satisfied with your moving team and we appreciate your kind words shared here.
We wish you all the best, always. Thanks again!

The Huggetts
The Huggetts
2 reviews Toronto, ON
10/10

Multiple moves

We have had the benefit of using Angel Movers 4x in the past 2 years and all has been terrific.
-We moved out of our previous house and into an older house for 1 year
-Moved into a rental as we tore down the house and built our new house,
-moved into the new house
-moved our storage items located at our north property back into our new house.

We highly recommend them and continue to forward them to our friends and family. They provide a personal touch, remember details and also are friendly, reasonable and dependable.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Huggetts!
We say it time and time again, great customers make for light work and you folks are the salt of the earth! We consider ourselves very fortunate to be able to work with great people here, thank you for that. We wish you all ... all the very best always.

Ricky in Toronto
Ricky in Toronto
0 reviews Toronto, ON
10/10

Home Move

The guys were helpful and quick. We were packed, moved and unpacked in no time. 3rd time using Angel and all 3 times it was a smooth experience. Brought their own tools.

Approximate cost of services:
$1,500.00
1 of 1 people found this review helpful.
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Company Response

Hi Ricky! It is always our pleasure to be of service to you, you are a joy to work with.
We wish you all the very best always. Be Happy. Be Well.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Angel Movers & Storage Ltd

Proud Winner of Best of Homestars for 7 consecutive years and Best of The Best for 2022, 2023 and 2024!

Angel Movers and Storage Ltd saves you time, money, and energy when comparing moving quotes for Toronto and the GTA, as we post our everyday, low prices and rates, on our website and take pride in doing so! We also make it easy to find secure storage solutions with our affiliate depository providers in and around the Greater Toronto Area.

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Whether you are moving within the GTA or far North, East, West Ontario we will move your personal belongings with integrity, respect, and the security of knowing we are not passing off your move to a third party.

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Call us today, introduce yourself to our Customer Care, and receive your free customized estimate.

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HOUSEHOLD MOVING | STORAGE | RESIDENTIAL RELOCATIONS | PACKING SERVICES | PIANO MOVING | CORPORATE RELOCATIONS | CONDO MOVERS | ESTATES | DOWNSIZING | MOVE MANAGEMENT | TORONTO MOVERS | SCARBOROUGH MOVERS |YORK REGION MOVERS | GTA MOVING | BETTER MOVERS GROUP | ACCESS STORAGE AFFILIATE | LONG DISTANCE MOVING
Household Moving, Professional Packing, Professional Piano Moving, Office Movers, Corporate Relocation, Condo Moves, Retirement Moves, Residential Relocations, Warehouse Moves, Storage, Downsizing, Estates, Long Distance Moving, Commercial Furniture Delivery, Furniture Assembly, Internal Residential Moving, Internal Corporate Moves, Ikea Dis-Assembly/Re-Assembly, Furniture Staging, Move Management

CATEGORIES
Moving & Storage
SERVICES
Household Moving, Professional Packing, Professional Piano Moving, Office Movers, Corporate Relocation, Condo Moves, Retirement Moves, Residential Relocations, Warehouse Moves, Storage, Downsizing, Estates, Long Distance Moving, Commercial Furniture Delivery, Furniture Assembly, Internal Residential Moving, Internal Corporate Moves, Ikea Dis-Assembly/Re-Assembly, Furniture Staging, Move Management
SPECIALITIES
Piano Moving, Office Moving, Warehouse Moving, Storage, Professional Packing Services, Corporate Relocations, Downsizing, Seniors Retirement, Estates, Custom Crating
WEBSITE
https://angelmovers.biz
YEAR ESTABLISHED
2006
PAYMENT METHOD
Visa, Mastercard, American Express
MEMBERSHIPS
Better Movers Group, CFIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Minimum 3 hrs labour + 1 hr travel + tax.
BONDED
Yes
WRITTEN CONTRACT
Yes
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