Angel Movers & Storage Ltd

Due to a divorce, I had to sell my home this past summer. I haven't had to move in 20 years, and in moving, I knew I was not going to use the previous mover, which was a well known national brand, but the value was nowhere what I expected. I looked around for quite sometime, reading internet reviews, and ultimately I decided to try Angel Movers, primarily on the strength of their many positive customer reviews. I was right away impressed with this company, as I was contacted quickly by Anna, who most importantly wanted to understand what I was looking for and when, rather than just schedule me in. She wanted to understand the scope of the move and what was involved to exact details. Despite this though, they were able to provide some latitude for me unknowns - I wasn't sure whether some of the furniture would be staying or moving, but she was able to accommodate me in either case. I also found her personable, not focusing on the business side, but also was empathetic towards my situation. It was a great conversation, and I had decided to book Angel for my move as a result of seeing how they were focused in building not a business relationship but one where the move logistics is tailor made to the customer's situation.

On the day of the move this past summer, everything went like clockwork. The three movers, Sam, Ty and Tim arrived on time and were professional right off the bat in introducing themselves and wanting to see the lay of the land for what I was moving. My kids were there and they were friendly with the kids and had good customer service skills. All three gentlemen were polite, to the point where they asked if they could put on some music while they worked, to which I replied "of course". There was some things that I had not anticipated, such as my bookcases being bolted into the wall and I had no tools - they were able to take those apart with their tools even though that wasn't part of the original arrangement. The flexibility in helping move some additional items was very much appreciated. I saw how they worked - with the kids heavy bunkbed, they tried to remove the top section on one piece and tried taking it down the stairs. When they realized it would be difficult, they made a good choice to not try to do it for the sake of easy, but for safety and the integrity of the furniture, they took it apart (and reassembled it later at my new place).

At the new place, they were able to quickly move everything in safely and there was no damage to anything (unlike 20 years ago with the national bigger company). I think Sam, Ty and Tim's big strength was assessment. They were able to quickly determine whether something worked before they tried it and they employed good problem solving yet were efficient in their work. They were the consummate professionals and I would not hesitate to use them and Angel Movers again, which I definitely will. My kids really enjoyed them and said "those were cool guys".

Anna followed up with the move and my bill ended up being less than I thought due to the move being less time. This says a lot about the integrity of the company - some other companies would have just billed the full amount, but I am pleased that Angel did not and for that reason I would not hesitate to recommend them to anyone for their next move whether small or big. Their commitment to customer service and the care they show the customer from start to finish a testament to not only their great business acumen, but also their honesty and focus on making sure the customer's needs are put first. Well done, Angel Movers. Thanks again for making my move stress free!

-Jeremy

The movers arrived on time. They were friendly and professional. They moved my stuff with speed whilst making sure that nothing was damaged. No time was wasted and they made sure my things were relocated in as little time as possible, which was faster than what they predicted in their estimate.

Will not hesitate to book them again for the next move.

Angel movers were very good. They were professional. They were on time and moved everything efficiently and safely. The guys work hard and fast to get the job done. Would recommend Angel movers

We’ve used Angel Movers 4 times in 3 years and every time they’ve been professional and organized. They are always on time and make sure each move runs smoothly.

I highly recommend them and will use them again for my next move.

This was the first time hiring movers and I started with many questions and uncertainty especially because of Covid. Thanks to Angel Movers, especially Anna who was able to answer all my questions and made the move very smooth and easy. The moving crew, Steve, Alex and Greg was very efficient and professional. They were careful with handling all the furniture and made sure everything was disassembled and re-assembled properly. I have no complaint with the move and would definitley recommend the company.

I had such a lovely experience with this company that I wanted to share, so that all the other nervous people would feel reassured. I moved from a two bedroom condo in Toronto to a house in Owen Sound. I have a LOT of art, and some of my pieces are huge, like 6 feet by 7 feet, and many more that are slightly smaller.

I had read the horror stories of moving companies loading their trucks with people’s stuff, then telling them that the estimate was wrong and was going to be a lot more than quoted. Since their stuff was already on the truck, the people had no recourse so had to pay the inflated price. I combed the reviews on moving companies and came upon Angel Movers. They had hundreds of reviews and I couldn’t find one that wasn’t complimentary where the customer wasn’t totally satisfied.

Anna was my first contact. She was genuine, took the time when I called to go through my place with me and list what I had so that she could provide me with a reasonable estimate. They don’t go by weight, but instead, what you have, so be honest and tell them the truth so you don’t have any surprises. Anna was so warm and friendly and put me at ease immediately. She took her time with me, though I could tell that she was very busy. She made me feel important and that my concerns mattered.

The team that came to do my move, Alex, Greg, and Moe, were incredible! I was ready when they arrived, with everything packed, taped and labeled to put in the truck. They were extremely careful with my belongings, dissembled my couch, bed and massage chair, and packed the truck so that nothing moved around. They were done in less time than was estimated and were very thorough. They unloaded at my new place in less time than was estimated as well.

Nothing was damaged and all my art, furniture and belongings arrived without issues. Johan, the owner, has a wonderful company in Angel Movers and I highly recommend them to anyone that wants their move to be carefree, safe, reasonable and personal. Way to go Angel Movers, I truly can say that I did have a Heavenly Move. I have already referred two other friends to this company for their upcoming moves. You won’t be sorry if you choose them, and you will be happy that you did!

December 16/20 - I just received my invoice to pay for my move. My amount due was $250 less than I was quoted as they did it in less time than estimated. Yay Angel Movers! Thank you again.

The move was promptly quoted. Anna provided all details to get us ready for our move day. The team showed up on time. They were professional and took care to carefully wrap the furniture. Overall, very pleased with the move and would highly recommend.

We needed to move the furniture we had left behind for staging from our house to our condo after the house sold. It’s all been said before - Anna’s so good-natured and great at organizing everything pre-move, and the day of went off without a hitch. Our estimate was for 7 hours but it only took 4, so we were only billed for 4. Hire these guys and leave your worries behind at your old place!

I found Angel on Homestars. It is well rated and I agree with the rating. Customer service is top tier (Anna is great), and the movers came on time, and were relatively quick and efficient. I had my items (mostly boxes, no furniture) delivered to two addresses. The move went according to plan and quote. Great job by Angel.

From the initial conversation with Anna, to the crew that arrived on-site, our experience with Angel movers was excellent.

Anna clearly articulated the costs involved, timelines and recommendations on how we could save with our move!

The team (led by Tyrell) which arrived on-site were very professional, friendly and efficient in the move. They took time to explain the process and carefully handled our personal belongings. We were impressed with how systematically they performed the move.

Would definitely recommended and use their services in the future.