We had a major renovation to upgrade a property we manage - Full house - adding electrical capacity in support of additional dedicated circuits for Microwaves, Hood Fan, Fridges, as well as 2 Bath Fans.
Rob and his Team are great to work with - they do a very thorough assessment of your needs, and understand the key components to meeting code and gaining correct approvals from the city.
The Complexities involved in meeting requirements for 2ndary suites, as well as upgrades to current code, safety & user friendly installs.
Their quotes are thorough and accurate, as well as consistently price competitive. They are fast and responsive, and also very flexible about making changes to the scope of work before and during the work occurring.
While completing the work, the electricians on site are friendly and knowledgeable to ensure you get the work done correctly but also ensuring that they understand the original problems / challenges / goals of the project and even suggesting ways to meet those goals in the most effective manner possible.
They have consistently saved me money, and provided invaluable consultative services at no cost to ensure my projects are executed exceptionally well.
Their after installation services are also very impressive - even after being paid for a completed job, the quality and responsiveness continues at as high a level as one can expect.
They have surpassed any other provider I have dealt with in this trade and others.
While I am a small customer compared the their many, they still are exceptionally committed to the quality they provide - every time I do a project, and get 2- 3 electricians to quote, and every time Robart's quote is the most intuitive, comprehensive, best aligned to requirements of the job, safety needs, and codes. They are also always again - priced at or below the other providers.
Their customer appreciation is evident even months later when I receive gift baskets and thank you cards for being their customer at special occasions (ie 1 Christmas they sent one after we had done a job) - When I commented 2 years later about how much my wife loved the mugs that came in it, with in 2 days, Rob personally dropped by my home to deliver a couple more.
This in my mind is an outstanding effort to show appreciation to a very small customer who may only need to get them to do work in the $500-3000 range once every year or 2 at most.
They have earned my trust and confidence as a partner in my efforts to meet all required safety codes in the most affordable and efficient means.