The Roof Whisperer

I used Roof Whisperer to replace a large broken skylight. I began experiencing leaks in surrounding ceiling not long afterwards. I had them come back and Arthur told me I needed an entirely new roof (in a 6 yr old house) They never got back to me with a quote and I had 2 other companies come in and look at our roof. All the reports were that our roof was of the utmost top quality and in fantastic condition but that the issue was that the skylight that had been installed was too large for the space and the Roof Whisperer had thrown in some crappy workmanship to hide this fact and we were getting tons of water leaking in through it. On top of that they installed a large, flat skylight on a flat roof, with no attempt to build a proper curb to create an angle so that the water would run off and not leave stains and dirt. Not only did they do a horrible job with the skylight install, but when I had them come back months later (not knowing any of this yet) to address my leaks Arthur tried to sell me on a 10 day job of a complete roof replacement that was in NO WAY NEEDED and also wouldn't have fixed their botched job to begin with!

I believe this company did a very good job. They showed up on time, and were professional in all interactions. With the heavy rains and high winds we have had lately we experienced no issues or problems so it was very reassuring to know we had this work done.

Worst experience ever! Stay away from Authur, replacement of my roof was delayed again and again, they finished half of roof and took them almost two weeks to come back and finish the other half. I can't get response for days and they forgot to replace one of the skylights. And tried to jam it on me by arguing it wasn't part of their quote, it took a number of angry emails before they came back to replace the skylight.

I can't believe they have so many positive ratings based on my experience. Maybe they have new staff or something. Either way, owners beware!

We do thank Arthur and his team greatly for taking care of this issue for us.
Five years ago we had an extension done to our home and bit by bit we have been finding things that either were not tackled properly of were not tackled at all...One of them being the venting of our two second floor bathrooms to the exterior. We recently realized that they both were venting into the attic and that there was no connection to the exterior which could have caused a major problem (condensation etc...).
I have to say that nowadays, finding a contractor that gets back to you for, let's call them, "minor" issues is a "task" in itself so, we were not only pleased that Arthur got back to us but also because the job was done perfectly and because, for Arthur was not only matter of fixing this problem for us and "leave" he, actually pointed at yet another issue that needed to be addressed (one of our downspouts) of which we would have had no idea if it were not because Arthur showed it to us...
Arthur even took down a big branch of a tree that got caught in the latest wind storm we had in Toronto. The branch was so up high that we couldn't have been able to reach it...Arthur helped us also with this...
So, for anyone out there, Arthur and his team were great and so was Jean who will answer all your questions over the phone!!

After 20 years I needed my shingles replaced. Arthur was recommended to me and he and his crew did a great job. While everyone else was "too busy" from a recent wind storm (2 months previous) Arthur quoted quickly and did the job within a week. When they left, you would never have known they had been there! This is a higher-end company that does really good work but charges a reasonable price. In future, I won't use anyone else.

We experienced some leaks earlier in the year and then had some windstorm damage. Both times The Roof Whisperer was onsite as promptly as possible and did a thorough and solid job. The first visit they not only fixed the issue of unsealed roof vent nails but sealed all the nails on all roof vents. The second time we had several areas of our roof where the wind had taken the shingles off down to the wood. Again they were onsite as quickly as possible and did a thorough job of completing the repairs. Fast, courteous and efficient.

Had shingles off from wind storm . Called other companies but no response. Called Arthur at the roof whisperer and he was out in a half day. Completely satisfied and would call him again . Very good to deal with . And very straight forward .highly recommended . Robert l.

Due to recent storms, needed a roofing company to inspect and repair visible shingle damage. Called over a dozen companies and only response from lady in Roof Whisperers office. She is a bonus for the company, understanding and friendly. Arthur and company showed up the next morning and completed the job. Very efficient, excellent price and very satisfied customer. You will not find a better roofing company or personnel.