At half the cost of replacing with a similar 6' long white soaker tub - and less environmental impact - Harry with Blackstone was brought in to work with us and our Master Ensuite renovation project. A consummate professional, he ensured I knew all the pros and cons of replacement vs. refinishing so as to make a well-informed decision. Choosing refinishing, we experienced professionalism, excellent communication and attention to detail throughout the project from start to end. And, in just one day, our permanently discoloured (yellowed) tub from 20 years of daily soaks was transformed into a glistening, just-like-new, white one once again. Those daily soaks feel so luxurious again tub. WOW was the first word that came to mind when I saw the end result. I have already recommended Blackstone to one person and will continue to do so when opportunity presents itself! As someone with a 25+ year career in customer service, marketing and communications, I expect a lot... and Blackstone and Harry delivered. A+.