Absolute best contractors we have ever hired. Shortly after buying a 90 year old house in Toronto, a pre-existing broken pipe backed up causing water damage in the basement bathroom and rec room. Restoration 1 handled our renovation from start to finish. Since we ran an insurance claim, we decided to use the opportunity to fully renovate the basement bathroom and rec room. Their team was first rate, walking us through every step of the way. Account manager Eric was on hand and available throughout the process, making multiple visits and keeping open the lines of communication. However, it was Rob's handling of the renovations that really made their work first rate. As a result, we have added value to our house with a beautiful new bathroom, replacing a shallow 5' tub with a 6' soaker tub, adding heated flooring and running beautiful porcelain tile throughout the basement. Rob's advice was thoughtful, anticipated our needs, and always keeping cost in mind. His work was absolutely first rate, with beautiful finishes and an expert attention to detail. We would recommend him to everyone we know. A stressful emergency for new homeowners was turned into an impressive improvement to our home ... and just in time for our new baby to be born at home (and in the new bathtub that Rob installed).