Electra Technologies

Computer Repairs and Support
North Vancouver BC V5G 2S5
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44%

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Reviews for Electra Technologies

Average customer rating:
10 10 (29 reviews)

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 Carolyn R. Finlay from North Vancouver
Carolyn R. Finlay from North Vancouver
1 review Vancouver, BC
10/10

restored loss of computer service

Late one evening, our two computers were suddenly dead in the water. My entire system had been set up by a family member who was no longer available to help, and I did not know where to even begin to put things to right. The next morning, I called Randy and he was here at my home within the hour. He immediately diagnosed the problem, told me exactly which components were faulty and exactly what I needed replace. And then be reinstalled everything for me. As a result of his visit, not only were my computers up and running again, but everything was set up better than before. Plus, thanks to Randy's clear explanations, I now have a better understanding of how my computers are set up and of how various problems can arise. Thanks to Randy, I also have a plan for future action, and ideas about how to replace old equipment with new components.Randy's computer expertise is "A-1". Thank you to Randy for his timely, efficient and deeply appreciated computer rescue.

Approximate cost of services:
$112.00
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JSM from Vancouver
JSM from Vancouver
3 reviews Vancouver, BC
10/10

Computer repairs and support

For several years, I have used the services of Randy at Electra Technologies for maintenance, repairs and advice. Randy has always provided excellent service and has always dazzled me with his ability to diagnose and fix a problem almost instantly. I have always found him to be reliant, efficient and competent.

Approximate cost of services:
$100.00
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Aim Inc. from Vancouver
Aim Inc. from Vancouver
1 review Vancouver, BC
10/10

Computer

Randy from Electra Technologies has always provided a very efficient service when I have sought his assistance. I contact him when I experience computer problems and he makes time to respond whether it is during the week or on the weekends. He has unfailingly corrected the problem which has resulted in my developing confidence in his knowledge and skill. The charge for his service has always been very reasonable and his explanation about the problem has been consistently helpful for me. My company and I rely upon, and appreciate, his service.

Approximate cost of services:
$100.00
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Graham Smith from Vancouver
Graham Smith from Vancouver
2 reviews Vancouver, BC
10/10

Compter repair

Randy is our "go-to" guy for all matters relating to our computer. He is social, honest, has a sense of humour and is always on time. His knowledge is second to none and is always ready to answer our questions. Lastly we believe he has a high level of integrity - he is there to help, not to fleece the client and therefore we have no hesitation in recommending him whatsoever.

Approximate cost of services:
$300.00
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Dr Stephen Chatman from Vancouver
Dr Stephen Chatman from Vancouver
1 review Vancouver, BC
10/10

computer technician

For several years, we have employed Randy Aves as a technician at Electra Technologies. His service is excellent. Randy is always prompt for in home service on our computers. He is honest, polite and dependable. His knowledge of computers and technology is superb and he is able to explain in layman's language exactly what he is doing. I recommend Electra Technologies very highly

Approximate cost of services:
$150.00
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garth from Vancouver
garth from Vancouver
1 review Vancouver, BC
10/10

computer repair services

I AM VERY PLEASED OVER THE LAST FEW YEARS WITH RANDY'S SERVICE & ABILITY TO SOURCE PROBLEMS. HE HAS HELPED & SOLVED ME & MY COMPANY (DARMAC AGENCIES)THROUGH MANY TRYING PROBLEMS.

Approximate cost of services:
$150.00
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Diane Grenier from Vancouver
Diane Grenier from Vancouver
1 review Vancouver, BC
10/10

installation of new laptop & printer

Randy is very personable and knowledgeable and fully credited. After a virus destroyed my computer, he advised me about what I would need re a laptop to replace my computer. After purchasing it, he installed it and my new printer which was quite involved, as well as linked my external hard drive and gave me much advice and all the tools I would need to access everything on my new computer. He is so patient and explained every step as he was performing these exercises so that I would understand what he was doing and how it was beneficial. I am so happy with all his help over the past year and I would definitely recommend him to anyone - I was referred to him by a close friend. Also he made himself available immediately as my computer was not operational and he is always on time. The quality of his work, the fact that he is mobile, not to mention the reasonable rates, makes him my go-to person always regarding my computer needs and I thank Randy so much for being there for me.

Approximate cost of services:
$200.00
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sue taylor from Vancouver
sue taylor from Vancouver
1 review Vancouver, BC
10/10

kindle

I found Randy to be extremely knowledgeable and very
patient in teaching the skills I need to operate a kindle.
He also has a sense of humour which puts one at ease. I have
no hesitation in recommending his services. S. Taylor

Approximate cost of services:
$110.00
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Evocation Publishing Co. Inc. from Vancouver

First Review

10/10

Computer network maintenance

Randy Aves is our on-call IT specialist who is extremely knowledgable on our network, the PCs and the MAC's as well as laptops. He has also been of help with our other electronic gadgets (like I-pod,I-pad). He is a FAST worker and excellent patient teacher. All his clients come to him from other referrals and we refer him also! He has the highest certification and is a joy to have around. Anyone we have sent to him has thanked us profusely. A truly 'nice' guy and a computer genius with good ethics, reliable and generous with his time.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Nothing at all. He's a treasure (this is his own company and no other employees) so you always get Randy.
Any advice to offer fellow homeowners facing a similar project?
If Randy cannot fix the problem he doesn't charge for the time! He doesn't ever make us feel 'stupid' for asking questions or forgetting stuff he has already 'taught' us. Don't hesitate to ask his advice on shopping either.
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