At Eaves & Roof Services Inc

Great service.
On time, great clean up of the eaves and got rid of all leaves and waste. Window cleaning was also above par. Vlad was very helpful and appreciative of business.

At Eaves Window & Gutter Cleaning was brought to my attention via Buytopia. I contacted the vendor for an appointment, as my residence had less than the maximum # of windows eligible (per the vendor's T&C) At Ease did a relatively good job, although a windex type of cleaner vs. water repellent was used, contrary to other window cleaners I used in the past, which was somewhat disappointing. The gutters were cleaned per the arrangement and a piece of loose eavestrough was tacked back on. Grateful for this service, I tipped the service rep generously. Shortly after At Ease service rep left, I noticed one window was missed (2nd floor front of house). I called At Ease, spoke with "Vlad" and politely requested the one missed window be cleaned at a future date (mutually convenient to both vendor and me). The Co. rep, Vlad raised his voice, became very hostile and defensive and rejected my request, insisting a return visit was not possible as the Company would lose money to return for one window. Couldn't get a word in edge wise and I was very surprised at the ill treatment. and verbal abuse. My partner overheard this and took control of the telephone conversation. Vlad's continued his abusive rant until my partner tried to end the call advising Vlad to "forget it". Not worth the aggravation. Vlad had sudden a change of heart (after overhearing me suggest we would not provide a positive Homestars review) and booked a return visit. I re-arranged my schedule for this appointment to be available. At Ease Window and Gutter Cleaning were a no show. No courtesy call either. I would have considered providing a cautious review, had At Ease cleaned the missed window and refrained from verbal abuse. I would NOT recommend At Ease Window and Gutter Cleaning. Of note, the day after this review was posted, Vlad called me to inform At Ease will proceed with legal action if I did not remove this Homestars review.

I also purchased the online deal for window and eaves cleaning and was happy with the job done at our house. it was noted upon the roof inspection that our chimney was in need of repair, as well as animal proofing the attic window. a no pressure quote was given to me and I also received a quote from another company which was almost twice the price! we went with At Eaves for the chimney repair, which was done on time, for a reasonable price, by friendly staff.

I purchased an eavestrough cleaning and window cleaning through a groupon site. Vlad was able to set up a date in a reasonable time frame and showed up on time. There was additional work that needed to be done, and he spoke with me to review what and why and the cost. He was pleasantto deal with and the price was fair. I would use them again.

Previously I used this company for eavestroughs cleaning and outside windows cleaning, and I received the estimate for some repairs/improvements. I called few months later during some very bad weather conditions (rain, wet snow, flooding). Vlad (the company's owner) came to my house just few hours after my call, and inspected what need to be done. In a few days, as scheduled, Vlad came to my house and installed additional 2 storey downspout and replaced part of my eavesthrough with more wider and new part (as it affected how the water is coming from the roof during snow melting and rain). Vlad did good job! I would recommend this company.

I cannot attest to how well the gutters and windows were cleaned as I only manage the building for someone else and I am not in Toronto. However the roof and gutter inspection that I thought was also part of the service provided was a joke. I was quoted a total of $500-600 in repairs but decided to get a second opinion. The next contractor found extensive repairs were required. He said that if anyone had stepped on the roof they'd have gone right through. The area of the eaves trough that "at eaves" had recommended needed securing to the building, the wood behind it was so rotten that any "securing" that had been done would have been a waste of time.

I understand not wanting to be the bearer of bad news, but the repairs that were needed ran in the neighbourhood of 8-9 THOUSAND dollars. Pretending there is nothing wrong only means that the damage gets worse and eventually the truth will come out.

I will say that the communication with this company was good - they returned calls promptly etc. But the inspections need to be a bit more realistic.

Got a deal through a groupon offer. Vlad, one of the owners came by and did an excellent job with the windows and gutters, very honest, did a few extra things for us as well at no extra cost. He had missed one of the small upper floor windows and when we pointed it out to him after he had put everything away, he immediately pulled out his ladder and was happy to correct it.