Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M8Z 4B7
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94%

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Reviews for Doctor Rooter

Average customer rating:
9.6 10 (290 reviews)

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Catherine Main from Toronto
Catherine Main from Toronto
1 review Toronto, ON
10/10

Sump Pump Installation

As a new homeowner I called Doctor Rooter because I was concerned about the condition and effectiveness of my sump pump. Alex drove to my house on a Saturday afternoon, which was extremely convenient for me.
When he arrived he offered to wear protective booties over his work shoes, which was very considerate but unnecessary as the path to my sump pump is just a few steps inside the door. Once inside he diagnosed the situation, took time to explain what was happening with the pump, and installed new sump pump.
I was extremely impressed with his written summary of the service visit and the pre-printed materials he provided. Above all else he treated everything inside and outside of my home with extreme care as if it was his own. The quality of service was top notch. I would recommend Doctor Rooter to anyone who needs this type of service.

Approximate cost of services:
$0.00
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Company Response

Catherine thank you for taking time to write a testimonial for us, we appreciate that. Yes, it is better to make an inspection of absolutely every thing in your future house, before shake hands, it pays later, to avoid any unexpected surprises. In your case it was electrical failure in the sump pump. And it was a right timing for you to check! Thank you for choosing Doctor Rooter. We always there for you to help!
Dr Rooter

bill christodoulou from Scarborough
bill christodoulou from Scarborough
1 review Scarborough, ON
10/10

Plumbing drain replacemement

Doctor Rooter replaced my main drain from the city drain to my home and did a great job. Their service was excellent, quality workmanship, very fast, helpful and reasonable with pricing. I highly recommend these guys if you need any advice you could contact me directly to refer them...

Approximate cost of services:
$7,995.00
1 of 1 people found this review helpful.
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Company Response

Bill C., thank you for taking time to leave your comment on Homestars, we greatly appreciate that. Doctor Rooter crew work hard to meet and exceed customers expectations; than it is always a pleasure to deal with a customer. Any referrals from you would be a great compliment. And ,of course, we are always there to provide qualified plumbing and draining services in Toronto and GTA area. Regards Doctor Rooter inc.

Anna Tyubina from Toronto
Anna Tyubina from Toronto
1 review Toronto, ON
10/10

jacuzzi installation

Service was amazing! I was very happy with the work they did. I had some no so good experiences in the past with trades businesses overall but these guys exceeded all expectations. The project (they did jacuzzi installation) was completed within the promised time frame and what amazed me the most, how considerate they were to my household. I'm so used to seeing mess every time you have a plumber over, not these guys!
Thank you! Keep up with the good work.

Anna T

Approximate cost of services:
$750.00
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Company Response

Thanks Anna T., we appreciate the review. It is important for us to know that you satisfied with the job and our workmanship. Doctor Rooter crew strive to provide the best quality service in every home and be honest with customer.
Thank you for choosing Doctor Rooter!

Katya
Katya
1 review Richmond Hill, ON
10/10

new waterline

I live in old house and had a trouble with water pressure,it was bad on the main floor and even worse upstairs. My neighbor had the same problem,so she recommended me Doctor Rooter,cause recently they made great service for her.
I gave a call and in a short time he was here,after assessment on a problem, he told me how long it would take and how much it would cost. And everything was fixed as promised on time and the pricing is really fair!

Approximate cost of services:
$2,300.00
1 of 1 people found this review helpful.
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Company Response

Hi Katie, thank you for taking the time to write this review for us. Doctor Rooter appreciate our customer's choice. We work together to make our best to understand and fully fulfill each customer's needs in any situation.
Thank you for choosing Doctor Rooter! And we are looking forward to being drain, plumbing and waterproofing service providers that you could completely rely on.

Edward S from Toronto
Edward S from Toronto
1 review Toronto, ON

First Review

10/10

Emergency toilet clogging resolved instantaniously

We had a bad toilet function for many years. We were used to draining it with chemicals or using tools that were handy. This time we had it clogged badly, we called a plumber and he drained it but the clog came back again. When we found Doctor Rooter on kijiji.ca and called them. They were nice on the phone and asked right questions to help us resolve it first. When we agreed that we need their help, a service man showed up almost in next two hours. He was courteous and professional, he started work with inspecting chute, draining it, and then used a camera snake to find out the cause. It was impressive. At the end, he found a plastic piece that was stuck there and successfully removed it. After many years of struggling from constant challenges, now we are free of hassle. Thanks you, Doctor Rooter.

Approximate cost of services:
$450.00
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Company Response

Edward, thank you for giving us a good word. Yes, Clogged toilet is unpleasant situation and it seems to happen at the most inappropriate time. In general you could clean the clog with a plunger in couple minutes, but it is not always a case. Than it's a right time to call an emergency plumbing service in your area.
We would advise to avoid clogs at first place, most of the time all the major clogs happen because of the carelessness. We often deal with flushed toys, rolls of paper, huge chunks of soil dust and other things that people flushed down. Our advice is to be more attentive and careful.
Dr Rooter

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

Doctor Rooter Inc. was established in 2012.
Doctor Rooter provides residential and commercial drain and waterproofing services in Toronto, Etobicoke and the GTA area 24 hours 7 days a week.
Doctor Rooter technicians in Toronto are fully licensed and insured. All of our guys are covered by WSIB. We are a family-owned and maintained business which makes us reliable.
Everything that we do happens under one roof and we don’t subcontract any of our work out to a third party.
Our technicians use the power flushing machine, and no-digging technology (torpedo and pipe bursting), which leaves your landscape untouched.
Our technicians will provide you with a free estimate and fixed prices
before you sign the contract.
Also all our customers obtain a contract with written transferable guarantee for 25 years

CATEGORIES
Drain Services
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.