Master Spas Of Toronto

Formerly Premium Wholesale Home and Leisure Mississauga
Swimming Pools, Spas & Hot Tubs
Mississauga ON L5T 1M9
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Master Spas Of Toronto

Average customer rating:
9.8 10 (69 reviews)

Sort by

Private User
Private User
Private User reviews Mississauga, ON
10/10

Great Tub-Great Service

Alfred and the team are a breath of Fresh air in the Hot Tub world. They walked me through every step of the purchase to make sure I was comfortable with the product and the pricing.
But it’s as important to have support for your tub after the purchase with all the new routines and protocols. This is where Master Spa continues to shine with great service and guidance.
We are thrilled with our spa and highly recommend Alfred and the team.

Approximate cost of services:
$16,000.00
Was this review helpful?
Company Response

Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

Gord in Toronto
Gord in Toronto
0 reviews Toronto, ON
10/10

New Twilight 7.25 Master Spa hot tub

When my wife and I purchased a hot tub from Master Spas, we dealt with Griff. We were thoroughly impressed with his knowledge and his honesty. I am convinced that he had our best interests at heart as he helped guide us carefully through the sales process. He spoke well of the competition, but helped us to understand the key differences between various tubs, with no sales pressure at all. He listened to our needs and helped us arrive at a decision that we are NOT regretting. I thought that would be the end of our relationship with Griff, but I have come to understand that a great Master Spa dealer does the majority of their work after the sale. Griff and his team have provided fantastic after sales service - they are quick to respond to all my questions when I call or email, they offer free and fast delivery of supplies and their prices are competitive. This is one HELL of a good Master Spa hot tub dealer!

Approximate cost of services:
$14,000.00
Was this review helpful?
Company Response

Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

Paul Ryu from Scarborough
Paul Ryu from Scarborough
2 reviews Toronto, ON
10/10

Master Spa TS7.2 with Ozone/Circulation Pump

Picture Perfect Delivery Day!

The boys from @HotTubMovers.ca and @MasterSpasofOntario just killed it!!!
Precision handling of the tub.

Honestly,... best day ever!!!

Alfred Tu of Master Spas of Ontario was a pleasure to deal with. He gave us a realistic expectation of delivery time.

Answered all my questions over the month prior to delivery.

I'm hoping the after care service will be great as well,... knock on wood,... let's hope my tub is super awesome, and there won't be any issues,...

Approximate cost of services:
$17,500.00
Was this review helpful?
Company Response

Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

Rick
Rick
0 reviews Toronto, ON
10/10

Best hot tub company !!

When searching for a hot tub there’s lots of companies and different options, after a long research and review, I choose Master Spas Of Toronto, best decision I ever made, absolutely no regrets, the old saying goes, You get what you pay for. The guys at Master Spas Of Toronto are great to deal with everything went perfectly including delivery and set up.

Approximate cost of services:
$20,000.00
Was this review helpful?
Company Response

Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

Coach Dean
Coach Dean
1 review Whitby, ON
10/10

Hot tub spa sales service

Excellent company with knowledgeable staff. Alfred is an honest and personalable manager who clearly knows his stuff and shows care for his customers. Excellent product with quality shown throughout. Pleasure to deal with.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

jmazza13
jmazza13
1 review Toronto, ON
10/10

Master Spa Service

I've had my spa for about a year now. From day one Griffin and his team were truthful when deciding what spa works best for my needs. When an issue arrises is when you see the integrity of the team which Master spa exceeded my expectations. They are always there if I have a question with their knowledge and friendly team.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

Neat
Neat
0 reviews Mississauga, ON
10/10

Hot tab service and sale

I have always been extremely satisfied with master spas for their professional services of our hot tub. Always quick to respond, friendly and reasonably priced. Most importantly very reliable! thank you! We recently decided to sell our spa and they made it a quick and easy process! We were very thankful and would use them next time and recommend them always!

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

Kennedy Layla
Kennedy Layla
3 reviews Toronto, ON
9/10

Hot tub service

We have hired Master Spas Of Toronto. They serviced our hot tub for over a year now. This guys are very professional and knowledgeable. They did really great job for a reasonable price.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

Nisha in Toronto
Nisha in Toronto
8 reviews Toronto, ON
10/10

Helpful with hot tub

These guys came out to help me start up my hot tub which I took over as the owner of a new house. They didn’t charge me which was very kind of them. They explained some basics of the hot tub and took a lot at the parts to make sure it’s in working order. I would definitely work with them again.

Approximate cost of services:
$5.00
Was this review helpful?
Company Response

Thank you so much for the kind words!

Kent Markle in Mississauga
Kent Markle in Mississauga
3 reviews Mississauga, ON
10/10

New 8 person hot tub

Alfred was extremely helpful in selecting the perfect hot tub for our cottage. He has also been great responding to questions and helping to ensure the chemical levels are perfect. It was a challenging installation due to the location but the delivery team was amazing.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Hey Kent, it was a pleasure helping you out. Thank you for the kind words!

-Alfred

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Master Spas Of Toronto

At Master spas of Toronto, we have helped thousands of families escape their hectic lives. Whether by designing your perfect backyard outdoor oasis or your ultimate games room, let our knowledgeable staff provide solutions that will comfort and pamper you. We choose to offer our customers an unparalleled selection and value from a host of top brands which can be readily seen by visiting any of our Ontario warehouse showroom locations in Kitchener, Waterloo, Mississauga, Toronto or Barrie. With over 35 different spa models on display you will never have to buy from a picture. Buying wholesale direct gives our customers the best value and you can always rest assured that your purchase will be backed by the expertise and support of our service staff.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
PRODUCTS
** Swim Spas & Hot Tubs **
BRANDS
Top hot tub and swim spa brands include award winning Master Spas, Twilight Series Spas and H2X Swim Spas.
WEBSITE
https://masterspasontario.com/
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
9
PAYMENT METHOD
Payment methods that we can accept include Certified Bank Drafts, MasterCard, Visa, Amex and Cash
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.