Sullivan Tree Service

Tree Service
Calgary AB T3B 1S7
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Sullivan Tree Service
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76%

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Reviews for Sullivan Tree Service

Average customer rating:
9.6 10 (39 reviews)

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Matt & Jo from Calgary
Matt & Jo from Calgary
2 reviews Calgary, AB
10/10

Tree cleanup and removal

We were very happy with the professionalism and expertise from Sullivan Tree Service. The quote they provided was reasonably priced. They did a great job with the cleanup. We highly recommend this company.

Approximate cost of services:
$950.00
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Company Response

Hi Matt & Jo,
Thank you so much for your excellent review. We appreciate your business and look forward to working with you again.

Lisa Sullivan B.Sc.
ISA Certified Arborist
ASCA Member
403-247-1596
www.sullivantreeserviceltd.ca

Michelle
Michelle
2 reviews Calgary, AB
10/10

Tree pruning and hedge shaping

I first met Joey Sullivan in 2009 when he first launched his tree pruning company. I was so impressed by his work that I kept his business card and called him 6 yrs later to prune my trees again.

I called their office and got an appointment quickly. Yesterday Joey and his crew stopped by and did an excellent job on my trees. The crew was courteous, fast and efficient (in fact another of his crew stopped by to provide extra help to get the job done quickly. That was nice!).

I was at work and Joey called me before starting to ask me what I wanted, and then he called again when he was almost done just to see if I wanted to see the work and if there were any final cuts/things I wanted done.

Overall I was very happy with the final job. They cleared away all the branches, raked up the leaves and shrubbery and left my yard neat and tidy. My trees were huge and needed a good pruning and Sullivan Tree Service did an excellent job.

I would highly recommend them. A++

Approximate cost of services:
$840.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you SO much for the wonderful review. We really appreciate the time you took to leave us some nice feedback. We're happy that you're satisfied with work done, and we're looking forward to doing business with you in the future! Thanks again!

Barbara S from Calgary
Barbara S from Calgary
6 reviews Calgary, AB
0/10

Pruning crabapple trees + 2 others

Very unhappy with the job done on my crabapple trees last fall. The company brushed this off by saying it was a misunderstanding and they could only take 20% of the tree off without damaging it - too bad it was all on one side of the tree. Since they're the experts, I assumed they knew what a pruning and shaping meant and what a tree should look like afterwards but it doesn't seem so. They've practically ruined my beautiful trees. One is completely lopsided, the other slightly less so. I would never recommend this company to do any work. I would like to post a photo here but that doesn't seem possible. I've had these trees pruned in the past by another company and they looked great, very balanced and pleasing to the eye. The trees are in flower right now which is one of the reasons I wanted to wait before posting a review. Last year's pruning is just plain butchery. I could just cry.

Approximate cost of services:
$945.00
What could this company do to improve their services?
The staff they sent to prune the trees were clearly not trained to do so. I suggest they train their staff properly.
Any advice to offer fellow homeowners facing a similar project?
Find a different company.
0 of 1 people found this review helpful.
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Company Response

Hi Barbara,
I am very sorry that you were unhappy with the service you received. We have offered to return to your home on two occasions to preform additional pruning in order to correct the balance of your tree. The pruning that took place on your tree was quoted (and approved by you) to "deadwood and remove rubbing or low vigor branches, trim back from garage", and involved taking an additional large limb that you specifically requested on site as it was 'too low'. After doing this the shape was asymmetrical. To additionally shape the tree for symmetry would involve using topping cuts or removing an excessive amount of foliage, both leaving the tree more susceptible to disease.
I do not believe that our arborists would remove contributing and balancing branches without reason, regardless we cannot regrow the removed limbs. I truly understand the value of a ballanced tree and really wish there was something we could do to make this better for you. We have offered on two occasions to return to 'shape' the tree further under your direct supervision. We have also offered a discount on the work and have asked what we can do to make this better for you. All of our offers to correct this issue and appease you have been rejected. I am sorry that we cannot make this matter better for you. We truly strive to provide a great professional service.

Sincerely,

Lisa Sullivan B.Sc.
ISA Certified Arborist
Owner / Operator
Sullivan Tree Service LTD.

Laura M from Calgary
Laura M from Calgary
8 reviews Calgary, AB
10/10

Tree Pruning

I was looking to have 3 mature trees pruned to open up the canopy and reduce the risk of breakage during high winds. Sullivan gave a prompt and cost effective quote and were able to come out in a timely fashion. I was happy with the work and will be contacting them again when I need tree work done. The only very minor criticism would be maybe to rake up the twigs from the lawn...

Approximate cost of services:
$700.00
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Company Response

Thanks for the great review! We appreciate it.
Our apologies about the twigs - usually the crew is diligent to ensure clean up. Thanks again and we hope to work with you again soon!

Dylan from Freehold Construction Inc.
Dylan from Freehold Construction Inc.
2 reviews Calgary, AB
10/10

Tree Pruning

I live in a very mature community and have multiple species of trees all around my property. My wife and I have had overgrowth and some issues with health of our trees and needed a knowledgeable company to help. We found that at Sullivan Tree Service! Our request for estimate was answered quickly, the price was more than fair, and the crew was at our property in days.

Upon completion of their work our yard was left very clean and tidy. The trees look great and we not be calling any other tree service company again. Thanks guys! (and girls:)

Approximate cost of services:
$400.00
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Company Response

Hi Dylan,

Thanks for the review! We really appreciate it.
We're so glad you're happy with the services and we look forward to working with you again in the future!

Mik Guy from Calgary
Mik Guy from Calgary
4 reviews Calgary, AB
8/10

Tree removal

Company came out and estimated cost. Workers were a bit late but thats ok, Did the work quickly and cleaned up tree debris. Got exactly what I asked for. Wish they took credit cards though.

Approximate cost of services:
$260.00
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Company Response

Thanks for the positive review! We wish we could take credit cards too, but unfortunately the fees are a bit too expensive for our down season. We hope to hear from you again!

Ayo S from Calgary
Ayo S from Calgary
1 review Calgary, AB
10/10

Tree cutting

Friendly, professional and affordable.
From my first point of contact, obtaining the quote, prompt job scheduling, service performance, post-service clean up, the crew from Sullivan Tree Service were just exceptional - friendly, helpful and very professional. Will definitely recommend them to friends. My neighbors are already interested!

Approximate cost of services:
$2,000.00
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Company Response

Thanks so much for the positive feedback! It was a pleasure to work with you. We really appreciate your recommendation, and hope to hear from you again soon!

Amy from Calgary
Amy from Calgary
3 reviews Calgary, AB
10/10

Tree removal

Sullivan tree service has consistently provided me with quality, professional arbor care at a very reasonable rate.
The staff and owners are very educated, helpful and pleasant to work with. I highly recommend Sullivan tree service.

Approximate cost of services:
$1,000.00
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Company Response

Thank you Amy for the great Review. We strive for excellence and appreciate all feedback. We appreciate your business and look forward to working with you again in the future.

Krista from Calgary
Krista from Calgary
2 reviews Calgary, AB
10/10

Clearing and chipping

Last year, we had taken several large trees down in our yard using a competitor whose quote to remove the debris was too high, in our opinion. As a result, it has been left to us to chop up the trees and clear out the branches on evenings and weekends. After working hard on it for over 12 months, we still had LOTS to take care of. When Joey and the guys were doing a job in my neighbour's yard, I popped over and asked about getting the rest of the work done. They immediately came over, gave me a very reasonable quote and were able to help me the next day. After ONE day, our yard was clear!!! The guys were professional in their appearance, attitude and performance. All of them are young and extremely hard working... and always smiling! I would definitely recommend Sullivan Tree Service for their professionalism, and work! Thanks, guys!

Approximate cost of services:
$1,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Sullivan Tree Service

Sullivan Tree Service LTD. has been serving Calgary and area since 2008. We provide tree pruning, tree removal, hedge shaping, dangerous tree removal, land clearing, tree health consultation services, hazard assessments, tree inventories, plant health care plans, and tree appraisals. We offer fast, friendly service, ISA Certified Arborists, quality work, ...
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