Aurum

Stay far away!!!! Worst company ever.
I ended up having to pay another company to clean my windows after they cancelled on me 3 times. Not only did they did not perform the window cleaning which they were supposed to but I just received a collections notice as they still want to be paid. Needless to say that if my credit score is affected in the slightest I will be suing.
Save yourselves the grief and go elsewhere. Many people in my complex that used them were completely dissatisfied with them.

The job was extremely well done. We had a minor communication problem, but the team at Gold Standard made sure there was no issue and really focused on our positive experience (they obviously MORE than made up for any confusion, otherwise I wouldn't have given them a perfect grade). We've already recommended them to others, and we'd certainly use them again.

WARNING - Be aware of this - They record your phone conversations with them and will use those conversations as threats for collection action if they are worried they are not going to get paid for poor quality work.

Web site looked professional. Quoted price was fine. Would be clean like no one was there. Mess on house and windows. 35 feet of eaves untouched with 3 inches of muck. Called for missed area. Worker(s?)/sub-contractor? came back and poorly finished 35 feet. Muck on yard (which was fine).
Muck on sun room roof below not appreciated as bedroom windows are there looking out at that roof. HUGE disappointment was muck on the sun room skylights. Seen from both the bedroom windows and from inside the sun room. By the muck left in the 35 feet (partial scoops by hand leaving from 0 to an inch in the bottom) it is obvious their thinking is the customer will never see it. Also I am sure the workers?/sub-contractor resented having to come back.
Gold Standard offered a 3rd visit. I did not want anyone back on the property for fear of some form of damage a resentful worker/sub could do.
I hired them to save me time and assumed a professional outcome.
A lot more time wasted then they saved me. I should not need to get a ladder to check their work 2 stories up. We agreed on a reduced bill which we have paid.
Bad worker? bad sub-contractor? I resented how the sales rep started to say he was listening back in his conversation recording system and becoming argumentative. This is why I have wasted more time on this situation. I am sure there is a good side to this company.

I sent an email stating that I did not want their employees back on the property. Happy to meet with an owner or similar from Gold Standard so they would be aware of their work standards.

Our eavestroughs were cleaned with no mess left anywhere. Our windows were really dirty and are now sparkling clean. The Gold Standard service person was very courteous and overall were are very pleased with the results and would definitely use recommend them in the future.

Our home is 36 years old and needed recaulking. I emailed Gold Standard and within minutes a representative called
me. Another Burlington company after two attempts never contacted me. Gold Standard provided an estimate over the phone and we agreed on a date for the work to be completed. They did have to postpone but they let us know in enough time. Reuben arrived Friday morning and we inspected our home's exterior. He pointed several areas that I had missed. Clearly, he is a caulking expert. The work was finished in the mid afternoon and he asked me to inspect the finished product. He was very pleasant and had done a terrific job. I would highly recommend this company.

Professional service, the rep was very curteous and did not hesitate to climb to the upper floor windows twice to do an impecable job.

Very efficient ,on time and reasonable price.
Pleasant and friendly worker.
Just inside windows in a condo.

That's good
But I recommend finish your job for small remaining issue please not to give just discount .

They had came to do outside windows only, and didn't even bother to clean the frame around the windows. Terrible job all around and way overpriced for how poorly they did.

The cleaners were very polite, they came on time, and did a remarkable job cleaning the windows!