Chris and his team are officially a means by which my partner and I assess "exceptional" service!
Someone broke our dining room window in the middle of the night and gained entry. Naturally, when the police came and left our home, we knew we had to fix the broken window immediately. We called several companies, many claiming to have emergency service, and were getting the types of responses one never wants to hear when they're in an "unsettled" state of mind: "this may take 14 days", "we won't be able to come out until the end of the week". Believe it or not, some companies never even called us back after we left them a message about our needs! I called Chris and his team for service; they booked an appointment with me the following day to take measurements, and then they were back the day after that to install the new glass. We asked them to install glass that was difficult for anyone to break; they told us the type of glass that would be, sourced it, cut it, and installed it. The sourcing, cutting, and installation was done in 24 hours, and with a Victorian home that features incredibly unique window treatments, we were amazed that they were about to cut the frame of the window so accurately and install it with such precision.
For anyone in need of window-related services, I wholeheartedly encourage you to call Chris and his team. They are courteous, professional, and very good at what they do. The turnaround time for our service was quick, their quote was affordable, and the finished product that they left us with is impeccable. I was so amazed by their deliverables that I asked them about other areas of the home that they service; we will be seeking out their services very soon for other home-related projects. A genuine and unequivocal 10/10!