I called and spoke to Paul on a Friday afternoon regarding non-urgent repairs. He gave me an estimate the following Monday and completed the work two days later. I had several jobs in three bathrooms, including repairing dripping faucets and a running toilet, replacing a P trap under a sink, and installing new shut-off valves. All work was done thoroughly, and clean-up afterwards was good. It was pleasant dealing with Calaway, and I would use them again and recommend them to friends.