Lorion Electric Inc

I recently had an experience with Lorion that left me feeling frustrated and taken advantage of. While the quality of their work was satisfactory, I cannot overlook the fact that they grossly overcharged me for a job that took less than 30 minutes to complete. It is disheartening to encounter such blatant overpricing, despite their competence in executing the task at hand.

I must commend the electrician who arrived promptly and displayed professionalism throughout the process. He efficiently diagnosed the issue and swiftly resolved it with the necessary repairs. His technical skills and knowledge were evident, leaving no room for complaints in terms of the quality of their workmanship.

However, the real shock (no pun intended) came when I received the bill for their services. I was astounded to see that they had billed me for a whopping 2.5 hours of labour, even though the job was completed in less than half an hour. The exorbitant charges for the additional time were completely unjustified and left me feeling deceived.

While I understand that service providers have overhead costs and need to make a profit, the extent of the overcharging in this case was beyond a reasonable justification. It is disappointing to witness a company taking advantage of customers by inflating their charges for the sake of padding their profits.

When I raised my concerns about the discrepancy between the actual time spent and the billed duration, the company's response was far from satisfactory. The owner Dan seemed dismissive and unwilling to address my grievances, further deepening my disappointment. Their lack of accountability and willingness to rectify the situation only compounded my dissatisfaction with their services. I heard every excuse in the book as to why I was charged an extra 2 hours of labour; Insurance cost, Gas cost (even though I made sure he was a local contractor), Vehicle payments ...etc etc etc.

As a consumer, I believe in fair pricing and transparent business practices. It is disheartening to encounter a company that falls short in these areas, even if its technical expertise is commendable. Overcharging customers for unnecessary hours is an unethical and exploitative practice that erodes trust and damages the entire industry's reputation.

In conclusion, while the electrical company's work was satisfactory, their overcharging practices cannot be ignored. It is essential for consumers to be cautious and vigilant when dealing with such service providers. I recommend exploring alternative options that prioritize fair pricing and transparent billing practices.

Even though I should have asked during the initial conversation as to what the minimum charge would be I never thought I would be taken advantage of by a company that claims to be reputable. As for this particular company, their excessive charges and lack of accountability make it difficult for me to recommend their services to others. If you do intend on hiring them for a small job be sure to ask how many hours of labour is the minimum charge.

Good luck.

Used Lorion Electric to install an EV charger in my garage. Dan did a great job through the estimate process and provided a detailed quote of the work to be done over the phone. Very easy to communicate with, and made sure to talk in non-technical terms.

The crew showed up on time and quickly set to work on installing my new EV charger. They did a great job and thoroughly cleaned up after they were done. Dan followed up to make sure everything went well with the install and arranged the inspectors to come the following day. Highly recommend using Lorion!

Zach and Jackson from Lorion were amazing. They were knowledgeable and thorough. They were also very peronable and took the time to explain what they were doing and their findings.

We have used Lorion Electric multiple times at our house. For pool install, General Electric and installing our EV Tesla charger.

We use Dan and his team because we believe they are the best at what they do! They are always fair, on time, do an incredible job, never have an inspection problem and are extremely clean post job.

I cant say enough about Dan and his team of electricians. Very professional from the start with a timely quote and date for the project. We had a lot of various electrical issues in our house that needed updating as well as the panel. It was a pleasure to have Michael and his helper working in the house. Very personable, courteous, tidy and excellent communication. They even made friends with our dog who can be very difficult. :). The work was perfect and we are really very pleased. We highly recommend using Lorion Electric.

My EV charger installation was very professional. They performed neat work with attention to details and care in my home. I highly recommend this company.

-AL

Dan and his crew were introduced to us by our contractor Rob and they played an integral part in our home renovation project and we were extremely pleased with the way they helped us make informed decisions on the options available to us. Dan helped us pick an electrical panel which was a significant upgrade to our old one. He responded promptly to our messages and was easily accessible throughout the project. Michael who was on site for the majority of the work was a pleasure to work with and was always cheerful and very accommodating to all our questions.

I needed one of my outlets fixed, unknown how it happened. I was amazed how fast Orion electric inc. came, I called them in the morning after I was referred to them and they got someone out to me the same day! Perfect timing for everyone. Excellent work, professional and very friendly.
I highly recommend this company.

Dan and his entire team were a pleasure to work with for the various electrical projects we have endured over the last 12 months. Whether it was the extensive rewiring throughout the interior of the house, installing new panels, or any number of exterior electrical items, each project was completed within budget and on time. Dan always made himself accessible and provided valuable insight contributing to the outcome of our renovations. Inside and out, our house is unrecognizable to what it was a mere 12 months ago... thanks to Dan and the team at Lorion Electric for everything they did to elevate our home!!

Lorion Electric was selected/recommended for the electrical work in our our basement by the contractor we were working with. All the work Lorion did for us was first class.

We had gone through the basement with Lorion, identified what electrical we wanted done/what was needed and they delivered a top quality, professional installation. The electricians who did the work were efficient, wiring was neat and orderly and they were personable, great to have onsite and to converse with. Along with what we wanted/was needed, they made recommendations of electrical work to consider doing while they were onsite in anticipation of future needs (a line to the garage for a charging station for a future electric car, upgraded/updated breaker panel, etc.). We appreciated their recommendations - they made sense, were better done during the renos versus afterwards, and set us up for the future.

Of particular value was the access we had to Dan, the head of Lorion. I called upon him for advice, with some questions i had and he made himself available for us. That included coming onsite to assist with the panel installation and when I had questions about work that had been done. We appreciated his willingness to step in personally and the time he took to assist us.

No hesitation in recommending Lorion Electic Inc. They will be the electricians we call if/when we need work done in the future.