First Class Windows, Doors & Siding

Outstanding customer service. Was a pleasure to deal with Vic. Had 10 windows replaced and I am very pleased with the work, tidiness, and professionalism. I highly recommend Vic and his crew.

A very pleasant and professional experience meeting Victor Meilutis. He explained in detail the awning vinyl windows we purchased and the order cycle was delivered as promised with on sight presence when installed.

The warranty is one of the best in the business bar none and we will be calling on First Class Windows and Doors for any future windows or doors.

Thank you for the great and reliable service!
B&L

The two contractors that came to do the jobs were very respectful of our home and property. They made sure we were very happy with the work their were doing. The guys cleaned.all the mess before they. Left and asked us to check that everything was ok before they left .There work was great .

great job! came in right where quoted, showed up on time and worked until the work was 100% complete, i would highly recommend this company

The sales rep was professional and easy to work with. When the windows came the installers did a amazing job in a timely fashion. It was a fair deal. Other quotes were substantially higher. The house is a different place. Much warmer and brighter. I'm very happy. And will employ them in the future. Thanks first class.

They guys come and replaced all the windows in my house. Victor come out twice to meet with us and go over our options and gave us ideas on different finishes. His installer Mike come out and did the work in amazing time, leaving my house cleaner than when he come. Overall I would recommend Vic and his guys for any reno work you might have. LOVE OUR WINDOWS.

We are so happy with the supply and installation of our windows and doors from these guys. Second time using them and they more than exceeded our expectations! Again! We recommend them to anyone and everyone. We have had a couple of friends and family members use them, and everyone has been happy with their work. Keep up the great work! Perfect company for a flip business - affordable and efficient.

Front door was not properly installed, the door is warped,coming apart and warranty is taking 6 plus months to not fully repair the issue.Safety issue
04/19 Contacted Victor in regards to glass separating from the door on the inside and the outside. Came & assessed was told a new piece needed to be ordered & would be in contact with me. No word from anyone.
27/08/19 called Victor was told the part was in and should hear from someone. Nothing.
11/09/19 - Called Victor again was told someone will be in contact.
24/09/19 email stating that a representative came without my knowledge or permission and assessed the door from the outside & will come cut the plastic and apply silicone not addressing the issue of the glass separating on the inside of both the bottom & top of glass.
07/10/19 - was told that I don't need to be home could possibly come Oct 10 or 11th when i was out of province and was told i don't need to be home. Again not addressing the inside glass separating from door. I will not allow any work to be done to my home while out of province nor is that appropriate practice. Was told I would have to wait another 3 weeks. The door itself is actually warped and was not installed properly. There is a 1cm gap between the door and the frame and the door was not hung with the proper standard screws for a front door. Lock is barely in the door because the door is not fit in the frame right, causing a safety issue. The door is installed on a angle which therefore lets air through the top of the door and the lining has shrunk which now has more gaps between the door and frame and can see light through. Over the past year the glass has almost completely separated from the door and have pictures from April compared to now and there is a significant difference. When contacted Victor was told it is not his problem it is the warranty and he can't control how long it takes, I feel 6 months is a little long for having a piece needing to be ordered and installed to only coming over and cutting the access off and applying silicone and not addressing the inside issue. I asked for a refund and was told "that's not happening". BBB complaint was filed and now agreeing to fix the issue with the warranty company stating that they were not made aware of the issue by Victor. Jan 2020 still waiting for a date for a service call to be made. Now 10 months with no resolution.

Thank you First Class Windows, Doors and siding! I had a response almost immediately after I sent my email and a consultation shortly after. The job was completed yesterday and it’s absolutely beautiful. Definitely recommend you to others!!

I filled out a form on their website and within 10 minutes, I had an appointment set up with their sales representative, Vanessa. The meeting with Vanessa was efficient and I felt no pressure to buy. She was very knowledgeable and honest, which we did not find with some other local companies! Victor, the owner, came out to measure and sign the contract when we were ready to go ahead with the front door and windows. He was efficient and easy going! The installers were quick, clean, and their attention to detail surpassed our expectations. Overall, a perfect experience with First Class Windows and Doors. Will recommend and buy again if needed in the future.