- Approximate cost of services:
- $360.00
- Company Response
Thank you for the kind words it was great working with you call anytime thank you for your business
Thank you for the kind words it was great working with you call anytime thank you for your business
Electric work, installation of a new Electric panel
Hello Nick
Thanks for the great review , it was our pleasure to work with you . Thank you for choosing Stack electric for your electrical work
Thank you for your business and taking the time to write this great review . We always look forward to working with you on your home improvements issues . Please feel free to call on us at anytime
Hello Betty
Thank you for taking the time to write this review as we always look forward to our clients feedback. Please allow me to respond
While we were working for another client, you called and told me that you had lost power to certain parts of your home and you also shared with me your husbands situation, along with the current cold snap we are having and you not having heat, you asked me to come right away to fix your issues.
As with all emergency calls, I advised you of our call out rate and you proceeded to give me your address. At that point I dropped everything I was doing and headed straight to your home, which took me 16 min to arrive at your door. I would refer to that as pretty quick service for a holiday weekend. Please also keep in mind that with any company there will always be a huge difference in rates for booked appointments and emergency weekend call outs.
The reason two people came is because, as mentioned, we left another job to come directly to you as fast as possible. As for snow covered boots? I don't wear boots for this reason, they make a mess in homes. However, I did make sure that my work shoes had no snow on them, as I wiped them over and over at your front door. I am sorry, but I cannot do live electrical work in my socks, it is just not safe. And being that this was an emergency call, I did not have time to go and get the carpet runners we usually have in our service vehicles. I do apologize if this upset you.
As for our fee, you must understand that there is a cost to have qualified people to your home and people that can solve your electrical issues correct and efficiently. Our trucks are fully stocked with parts to make these repairs on the spot, as was the case in your situation. Please note, the price you mentioned was after tax, and I did discount our emergency fee for you and didn't charge you for parts.
But nevertheless, I am very happy you chose Stack Electric for your service repair, and being that we do believe in customers first and your happiness is always at the for front of our business philosophy, please accept this as our way of saying thank you.
We will destroy the cheque you gave us for the service call and there will be no charge for this work.
All the best in the new year
Thank you for taking the time to write this great review . It was a pleasure to work with you to make this repair. Please call on us at anytime
Thank you for the great review, it was a pleasure to work with you
Thank you for such a great review ! It was our pleasure to work with you to make these repairs to your home Thank you for choosing Stack Electric
Wonderful work and customer service
Hello Corrie
Thank you for this great review it was our pleasure to work with you on this project . We will be willing able and up to the task at anytime for your family . Clients like you make our job at Stack Electric a pleasure ! We look forward to your next project all the best and thank you for your words
Regards
Stack Electric
Repair Clothes Dryer and Outlet
Thank you so much for the wonderful review, call us anytime, we're happy to be of help
Power panel upgrade from fuses to breakers
Thank you Betty for the wonderful review, and as always, it was our pleasure.
Call anytime