Avert General Contracting Ltd

Excellent service, great attention to detail, respectful crew.

600 sq ft basement underpinning job going from a 5'11" height to 8'1". New plumbing infrastructure, interior waterproofing and weeping system, sump pump and backwater valve installation.

We lived in the home throughout the renovation. We were surprised at the speed with which the crew worked, completing the entire project in 5 weeks.

We would happily recommend Avert to anyone considering a basement underpin or interior/exterior waterproofing job.

Customer responsiveness of this company is very poor. They were engaged to fix a crack in the window well of the basement which was leaking water into the basement and to re-grade the surrounding area. Although the sales person indicated that the work would commence in three weeks or earlier time, the workers came only after six weeks. They fixed the leak and dug the trench as requested. However they did not do a proper job of grading of earth around the window well and did not replace the concrete slabs which they removed and the work was untidy. As they came only in the afternoon, they finished the work quite late in the evening when it was dark. They could not check if the work was properly done. We called the manager about the problem and asked him to come and inspect, he told us to send photos and didn't come. When called again, he said he will send his crew in two weeks time to re-grade the ground but they didn't come. When we called again the manager as well as the sales person, to give us the specific date they could come, non of them return our calls at all till now. The manager is very unfriendly although the crew was nice and polite.

We were very happy with the work Avert did to our home. They came in, did a very thorough evaluation of the house, recommended two options for us to choose from, and gave us a very good quote (better than any other company we received a quote from).
The work took no longer than a week and the men that did the job were very professional and answered all of our questions throughout the process.

I had major water seepage in my basement. It has been ongoing for years but I didn't realize the extent of the problem until I tore the walls down inside the basement. The problem could not be fixed from the inside so I called 3 waterproofing companies. Avert gave me the best price due to a promotion, & the rep Jerry was very knowledgable as he'd been in the industry for a very long time.
The crew managed to come as quickly as possible to accommodate me because I had another crew scheduled to repair the damage inside my home. They were very polite, professional, & THOROUGH. Came every morning on time & worked so hard all day long. They even did extra work above & beyond to repair an exterior drain, which took hours of labour. Not a single complaint. They genuinely wanted to help me.
I'd definitely recommend their services because at the end of the day you want to ensure your problem is resolved & you get the job done properly. That's what you pay them for! And that's exactly what I received. Great service, excellent workmanship, & they genuinely care & take pride in their work.
Thanks guys!! Such a relief :)

The company was very neat while working. Professional and courteous to seniors needs. They were courteous and carefull to their surroundings. ie. neighbours property etc.

Excellent job with the best price. Really professional, caring about your concerns and really on time.

It took them a while to start the job but when they didi they were professional, courteous and efficient. They had to create a trench alongside a part of the the house with a small backhoe. There were obstructions such as an irrigation system, air conditioning unit and a large bush, all of which had to be moved and they managed this expertly. There was a large vertical crack in the foundation which they filled in. They then covered the whole exposed area of the foundation with with a plastic sheet. After filling in the trench they put everything back in place and cleaned up very well. All in all, I was very satisfied with the work.

I would highly recommend Avert. They underpinned the basement of our recently acquired 100 year old semi-detached home. They were professional, honest and trustworthy. The work done was excellent - all inspections passed first-time round. Most importantly, they didn't run over budget. They did what the said they would do on the day and time scheduled at the price agreed on. This type of great service is hard to find so if we ever have another project we will be using them again.

Cameron and John waterproofed my leaky basement this past summer. They provided a very reasonable quote compared to others. The job was done on time and on budget. Fast, efficient workers!

Avert provided reliable, professional service in November 2014 at a very competitive rate. The digging was done in one day by machine which John handled like a glove. The walls were properly prepared, a weeping tile and two window wells were installed, etc. Avert returned promptly in April and reinstalled the interlocking stones, cutting the stones as needed and grading away from the house. Yes, I would most definitely recommend this service to my friends and family members. If only the weather could be as cooperative!