McCartney Landscaping Inc.

I was a little leary on hiring McCartney Landscaping based on online reviews. Im glad I researched this company more in depth because I found that McCartney Landscaping Inc. has been in business for over 20 years, which is rare for many trades companies. I decided to go with this particular company since most of the others only had a few years experience. I am 100% pleased with everything that has been done, and feel that I have received quality craftmanship to my property. I can finally enjoy friends and family coming over to my new home and enjoying my paradise of a back yard!

We hired McCartney Landscaping Inc to completely re-design our front and backyard. It was an extremely difficult backyard to work with and Bill did an incredible job. This is our 3rd year using them and could not be happier. Bill went beyond his call to make sure I was completely satisfied, even with many crazy changes I made during the process. Bill was a complete gentlemen and very accomadating to all my revisions. My backyard now looks like a mini resort.... absolutely beautiful! We are constantly getting compliments from neighbours and friends how gorgeous our back yard look. The PRICE and WORKMANSHIP is TOP NOTCH. THANK YOU Bill for the Fantastic job and we will definitely enjoy our backyard for many more years to come. We are using them again to do our landscaping at the cottage. THANK YOU

I hired bill mccartney through a local contractor and bill removed my existing steps which were falling apart and installed new steps in December 2010. Reviewing the email correspondence with the local contractor I see the agreement was for stone treads, instead bill mccartney installed solid stone steps which do not conform to the city building code and each step is of a different height, all exceeding code. I have called him twice and would certainly pay to have the steps repaired but he does not return my phone calls.

I hired Bill McCartney in 2007 through a landscape designer I was "assigned" when I submitted an online request through Sheridan Nurseries. Because of the affiliation with a large, established company like Sheridan Nurseries, I felt reassured that I was hiring a reputable, professional contractor. To better manage the finances, we chose to split the project into two phases: backyard first (~60% of the cost) then the front yard the following year. While the overall project was installed to our satisfaction and the crew was respectful of the property during the course of the project and appeared to take pride in their work, I was starting to get concerned about the extensive (4-level) stone work on the stair-walkout from our patio door to the patio when it started to show signs of heaving and instability. This was more concerning since the it had really become unstable to walk on, and the stones were so loose they could be removed easily by hand. I spent the better part of the 2010 outdoor season trying to get a hold of Bill so that he would come back and fix things. I wasn't looking for "free warranty" service, but felt that an honest contractor would acknowledge that the installation was not holding up and required some degree of fix. I was prepared to pay a reasonable amount out of respect for additional labour, but did not expect to have to pay full cost only 3 years after the initial install. I lost count of the number of calls and emails I made to Bill in 2010. I eventually enlisted the assistance of my landscape designer (Nan Keenan) to try and generate a response from Bill. In all honesty, I think I heard back from Bill maybe twice - through voice mail messages promising he would "take care of things" but was "extremely busy". Weeks, then months passed, but Bill and his crew never appeared. I gave up on Bill by the time fall 2010 rolled around and had to ask Nan Keenan for another firm who I could rely on to fix the mess left behind by McCartney Landscaping. As of April 2011, I am essentially looking at a situation where I am being forced to pay twice for a job that should have been done right the first time. My advice - stay away from McCartney Landscaping. They may show up when you first hire them, but good luck getting ahold of them afterwards to stand behind their work.