- Approximate cost of services:
- $1,500.00
- Company Response
Hi Brian
Glad you are happy with everything and thank you for noticing our commitment to honesty and integrity. That is the biggest compliment we can receive.
All the best,
Blake
Hi Brian
Glad you are happy with everything and thank you for noticing our commitment to honesty and integrity. That is the biggest compliment we can receive.
All the best,
Blake
Thank you so much for taking time to
Leave us a review :)
Roofing .... emergency service
Thank you very much for taking the time to share your experience in doing business with us. It was a pleasure to work with you and many thanks for trusting us with your project and again for the review. :)
Blake
Garage roof re-shingled & new eaves on house
Thank you Tom very much for the awesome review. Pleased to know you are happy with your experience with us. Means the world to us.
Thanks,
Blake
Thank you very much for taking time to leave us a review. We aim to provide all of our customers with a 10/10 experience so any insight as to what we could do better in the future would be greatly appreciated.
Thank you again,
Blake
Hey Peter,
Thanks a million. Was a pleasure to work for you. Thanks for trusting us with your project.
Blake
Thank you guys a million ! You were wonderful to work with and was a pleasure to serve you guys. :)
Roof replacement on house and garage.
Thank you so much for the great review Allan. Was a pleasure to work with you.
Replacement of eaves trough and down spout.
Hi Suzanne,
Thank you for taking the time to leave us a review and that you for trusting us with your project.
Blake
Hello sir,
I totally agree. $150.00 (pre-tax) for 15 minutes work is very high.
I encourage you to consider the following:
2 servicemen sent across the city and back (they are paid drive time of course) bringing the true duration of time to about 1.5 hours (3 man hours in total). Additional soft cost expenses (gas, fasteners, creation of work order, invoice, collection etc.) bring the profit margin lower than a meal for one at Applebee's.
Also consider (which was not reflected in cost) how well you were serviced. We responded to your lead within a minute, and our servicemen were there within a hour or two (which was much faster than I had promised).
We over promised then over delivered, and in return received a 2/10 review without the opportunity to justify the charge to you (which you approved, but I would have been willing to reduce just to please a customer).
I hope this information gives you assurance that your money was well spent.
I'm not sure if you have the option to change the score you rated us at, but a 2/10 for a 10/10 job seems unjust.
Please do not hesitate to contact me directly 24/7 should you wish to discuss further.
Thanks,
Blake
At Mega Roofing & Exteriors Inc. we offer a wide range of high-quality exterior services throughout southern Alberta, specializing in all roofing applications, exterior cladding (including vinyl and cement board) soffit/fascia & eavestroughs both 5" & 6". We also offer 24 hour emergency repair response line for any of our services.
Our company's core values are Honesty & Integrity, and we take extreme pride in our workmanship & exceptional customer service. We strive to go above and beyond, to ensure every client's satisfaction, whether it is an eavestrough cleaning, small repair service or a complete exterior renovation (roof, siding, all soft metals).
We have financing facilities available (OAC).