Romaniuk Heating And Air Conditioning

Jerry H. from Romaniuk came promptly this morning to check our furnace. He was cheerful pleasant and knowledgeable. He had been to our place two years ago so it must mean the company is good to work for. He masked, came in and checked the setting parameters at the thermostat. Then checked the furnace settings in the basement and showed my wife how to set the humidity at the thermostat and after he was done he sent a brief video email to show the way to do it so now we have a record. One of the best things I did was to have Romaniuk Heating install the Lennox. A great furnace. Quiet but able to heat even in the -36 degree winters we had lately. The furnace and the technicians have all been top quality. They truly are five stars.

Had used this company in the past to evaluate my in-floor heating system and service my furnace plus I recently purchased an air conditioning system for another home that I own. Service was exceptional. This fall I scheduled furnace maintenance on both homes. The maintenance on my first home had to be rescheduled due to an emergency repair for other clients. Was given another 4 hour window the next day. Called their office the next day after waiting 3 hours as the technician had not called me with an arrival time. Technician was tracked down and arrived at the end of the 4 hour window. Did a great job with the maintenance and selling of the Just Right Maintenance plan. Scheduled maintenance for my 2nd home and was given a 4 hour window. The maintenance on this home was rescheduled twice. I spoke with 3 different scheduling people and received different times. Told them that the maintenance service needed to be done by 5:30 pm or else it needed to be cancelled. At 4:30 pm no calls from the technician so I called the office who advised that the technician should be leaving the next job soon. I cancelled the maintenance as there is no way that it could be done by 5:30 pm. I have now spent 8 hours waiting for technicians. The scheduling and communication for maintenance is brutal in this company. Now I am attempting to get a refund on the prepaid Just Right maintenance plan. Yesterday I was told I would get a call today about refunding the plan. Today I was told possibly in 2 days. It is very unfortunate to watch a very good heating and air conditioning company self destruct due to scheduling issues. Great company if you have tons of patience and plenty of spare time to wait for them to show up. If your intent is to provide 5 star service you need to fix this.

We were quite happy with the sales process and the options that were given. The price seemed reasonable. Unfortunately the installation did not go as well. There was an error in the installation and it took a few days to resolve it. When the installers came to fix the problem they left a big mess in the house.

We signed-up at Costco for an estimate on a new A/C install. We had a long wait for the the review and estimate. It was well worth the wait. Jeff the sales rep was very professional and personable. He took the time to review the all aspects of the install, answered any questions we had and completed the paperwork efficiently. They were able to install the unit the next day. both Tyler and Adam were extremely professional, we hardly knew they were there during the install. I would highly recommend Romaniuk for any heating and A/C needs. I will be using them for any future needs.

Was quite pleased with the service I received from Justin. He contacted me, arrived on time, and performed the necessary trouble-shooting for my furnace. He then determined that I didn't require furnace repair, and that I had a faulty thermostat. He provided me options to have it replaced. I am a repeat customer and will come back again in future if service is required.

Tyler and Adam did a superior job installing 2 AC units.
They were professional, courteous and took the time to explain what they were doing and how the system worked.
This was not a easy install due to the shape of the furnace duct work but the finished product looks like factory made.
The mark of real pros is the clean up afterward and they both did a excellent job, nothing was left behind.
I will be using Romaniuk for all my future heating and cooling needs and would recommend them to anyone

Cody from Romaniuk Heating did an amazing work on my furnace repair. He was very professional, personable and respectful, did quality work in a short timeframe and was patient in explaining everything and answering questions after the work was completed. I highly recommend Romaniuk Heating and this technician.

I had my furnace and AC installed by Mike D, Reece and Darryle. They arrived well before time and were very organized. They were very patient and explained everything well. The installation was completed the same day and was done in a professional manner. Highly recommend them. And the system is working perfectly well.

We endorse Romaniuk Plumbing AC and Heating. They installed AC for us a few years ago. We had an exceptional service person come today named Cody. He serviced our hot water tank, furnace and ac . He also took at quick look at our gas fireplace and resolved the issue for us. Very polite and professional.

We had the air conditioning installed yesterday and we cannot be happier with Romaniuk company and their staff. Had their agent Matt come to our house for an estimate and the install was scheduled in one week. Mike and Brody were very professional and knowlegeable, kept the work site clean and got the job done in a few hours. We highly recommend Romaniuk for all your HVAC system.